EcommerceBytes-NewsFlash, Number 2034 - May 05, 2009     3 of 3

eBay and PayPal Update User Agreements

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eBay and PayPal have updated their User Agreements. eBay said the changes resulted from new programs announced on April 14 as part of its spring 2009 update. The biggest change to the eBay User agreement, according to the Announcement Board post, is the addition of eBay Resolutions and the new eBay Purchase Protection policy. eBay will run the purchase protection program instead of requiring buyers to go to PayPal, and the new user agreement incorporates the new policy and describes the legal parameters.

"We've also highlighted a few sections of the agreement, based on our interpretation of state regulations." The new eBay user agreement is effective on June 8, 2009 for current members, according to the announcement.

PayPal also issued a new version of its User agreement. The 28-page agreement can be viewed by logging in to your account and click on "What's New" - "Policy Updates."

About the author:

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). Follow her on Twitter at @ecommercebytes and send news tips to

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