EcommerceBytes-NewsFlash, Number 719 - March 16, 2004     4 of 4

eBay Sellers Can Pay for Agilent Assurance Program for Used Test Equipment

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Agilent Technologies Inc. announced a new Agilent Advantage Assurance program for eBay sellers. An eBay seller may ship a pre-owned instrument to Agilent, where it receives an initial evaluation and then is fully calibrated by Agilent technicians. Once Agilent determines the unit meets its specifications, the seller is allowed to post the unit for sale on the eBay Web site. At the end of the listing duration, the instrument is shipped directly from Agilent to the winning bidder within 24 hours. Buyers are fully insured against all repair costs for 12 months. Also, should the instrument require repair during the first 12 months, it will receive a free calibration to ensure it meets all published specifications.

If the instrument fails to qualify, Agilent provides a price quote for the necessary repairs. The seller may either authorize the repairs or ask Agilent to return the instrument.

Sellers pay for shipment and for the renewable 12-month repair agreement. Sellers must have a minimum feedback rating of 20 and maintain a 98% positive feedback ratio.

About the author:

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). Follow her on Twitter at @ecommercebytes and send news tips to

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