|Thu July 22 2021 23:57:38|
USPS Keeps Losing Posters Mailed in Tubes
I am writing to you because I am at my wits-end with the inconsistencies and failures of the USPS and I don't know who else to turn to.
I am a small (eBay) business owner and sell posters. To be shipped safely and efficiently, my posters are rolled and shipped in tubes.
The USPS has become constantly unreliable in delivering tubes on time or without incredible delays.
Additionally, eBay has not adjusted shipping time expectations (for tubes) with buyers.
Every week I have multiple items lost or in limbo within the USPS system. I literally do not trust the post office at this time to deliver a mailing tube.
What needs to be distinguished is that this issue is only and specifically related to mailing tubes. There is not an issue with flat mail. Unfortunately sending posters flat is not an option.
This probably points to a change in the USPS sorting processes and needs to be called put and fixed.
This may seem like a small insignificant thing but it is not. If you can't confidently send a tube through the USPS, the system is really broken.
Could you investigate this and make eBay and USPS aware of this problem and ask what they plan to do about it?