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Thu Sept 24 2020 10:58:28

eBay Taps Seller Bank Account while Holding MP Funds

By: Reader

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Dear Ina,
eBay's managed payments raided my bank account for refunds and made me pay for postage via credit cards while withholding $6XX in 'pending payouts'.

After 2 days of trying to get help, eBay shut the managed payments help system down.

They also charged me for the 'free listings' I shut down.

Despite the amount of personal info they collected, DOB, SS#, drivers license # and at one point demanding bank documents for an account they've been linked to since 2010, the helpline lady told me they're not a bank and PayPal is. But I can't use PayPal for my linked account, she said.
M.



Comments (24) | Permalink

Readers Comments

Perminate Link for eBay Taps Seller Bank Account while Holding MP Fun   eBay Taps Seller Bank Account while Holding MP Fun

by: Shanna This user has validated their user name.

Thu Sep 24 12:12:53 2020

You have to give them time, they have had only 5 years to work the kinks out.

Perminate Link for eBay Taps Seller Bank Account while Holding MP Fun   eBay Taps Seller Bank Account while Holding MP Fun

This user has validated their user name. by: The End

Thu Sep 24 13:05:35 2020

The "Helpline Lady" is STUPID.
PayPal is not, never was, and never will be a bank.
PayPal is NOT licensed to do business in all states.
GOOGLE IT.

Perminate Link for eBay Taps Seller Bank Account while Holding MP Fun   eBay Taps Seller Bank Account while Holding MP Fun

by: pace306 This user has validated their user name.

Thu Sep 24 14:09:01 2020

The eBay criminals LOVE to take money from people for no reason.

They can stop or change the payouts - after all they are the ones that told Adyen to make them in the first place!

%99.9 of everything eBay tells you about MP is BS. Its made up ON THE FLY to do whats best for eBay.

As has been said here SO MANY TIMES - since there is no state, local or federal agencies that will help sellers fight La Cosa Nostra of ecommerce - you MUST play defense not just offense - you need a separate bank account to sweep every night.

If you dont - things like this will happen.

eBay just doesnt want to change the payout OR direct Adyen to do anything - its easier and probably cheaper to do an ACH transfer right to their bank.

Even if there are costs - so what - just charge the seller - hes stupid - he will just come back for MORE (punishment).

Maybe someone here can "explain it all to you" (aka Clarissa explains it all) which may or may not make you feel better once you know each and every tiny scrap of detail on WHY eBay feels its ok to steal, unjustly enrich and defraud. Just dont ask them how they REALLY feel about it ... "I said a few times I dont like it" (if the same energy was used to attack the virus of San Jose .... things might change)

Perminate Link for eBay Taps Seller Bank Account while Holding MP Fun   eBay Taps Seller Bank Account while Holding MP Fun

This user has validated their user name. by: toolguy

Thu Sep 24 14:45:56 2020

@TheEnd

I Googled it, and it's not allowed in the state of Timbucktoo

If you know of a US state Paypal can't be used in PLEASE post a link. . .

Perminate Link for eBay Taps Seller Bank Account while Holding MP Fun   eBay Taps Seller Bank Account while Holding MP Fun

by: FeelingFroggy This user has validated their user name.

Thu Sep 24 15:25:58 2020

You cancelled your so called free listings. Or did Greedbay reach through your computer and grab your hand and make you do it. Also you paid for shipping through your credit card or did Greedbay make you do that also. If you were so easy to make do these things you might be better off selling elsewhere.
And on a side note I really think that there is a lot more to this story than OP tells again.

Perminate Link for eBay Taps Seller Bank Account while Holding MP Fun   eBay Taps Seller Bank Account while Holding MP Fun

This user has validated their user name. by: toolguy

Thu Sep 24 15:28:40 2020

@pace306

"%99.9 of everything eBay tells you about MP is BS. Its made up ON THE FLY to do whats best for eBay."

Talking about "made up ON THE FLY"

Your statement is 100% IMPOSSIBLE, so you're saying if we read 1000 items about managed payments 999 of them are BS! Who's the one smoking the weed?

Because your stuff seems to be way better then mine!

Perminate Link for eBay Taps Seller Bank Account while Holding MP Fun   eBay Taps Seller Bank Account while Holding MP Fun

by: pace306 This user has validated their user name.

Thu Sep 24 18:12:54 2020

TOOL

1) its not I that admitted here that "someone" grows,sells, produces etc MJ - so I dont know what you mean
2) MJ (despite the loons in CA and WA's opinions) is A) still a gateway drug and B) is illegal according to the US government
3) As a military family - we dont smoke, drink or do drugs (so of course you CANT mean me)
4) yes - despite your brilliancy in math - almost all of what eBay says about MP is false. From the reason (or lack there of) of its creation, to its purported benefits (duh there are none), to the obvious "crapability of it" (ask the Chinese who refuse to use it)(dude come on - 42k users out of a few million!?) - most of what eBay says about it - its wrong.

If you wish to believe them - that is your choice (pssst - I got a bridge in Brooklyn left to me by my great great uncle who helped dig the Caissons - he left it to me and I need cash fast so ....)

Perminate Link for eBay Taps Seller Bank Account while Holding MP Fun   eBay Taps Seller Bank Account while Holding MP Fun

This user has validated their user name. by: toolguy

Thu Sep 24 19:55:53 2020

@pace306

"most of what eBay says about it - its wrong."

Well, are you using MP?

I am, so I think I know a little more about it then you do! FACT

Perminate Link for eBay Taps Seller Bank Account while Holding MP Fun   eBay Taps Seller Bank Account while Holding MP Fun

This user has validated their user name. by: The End

Thu Sep 24 20:38:41 2020

@Toolguy :
No you didn't.
I can't say it if it isn't true.

Perminate Link for eBay Taps Seller Bank Account while Holding MP Fun   eBay Taps Seller Bank Account while Holding MP Fun

by: Snapped This user has validated their user name.

Thu Sep 24 21:10:12 2020

No matter what ‘opinion’ may attach to it, sellers will need to come to terms with the fact that eBay’s MP (sanitized for your protection) places each of them in what amounts to a vendor/purchaser relationship now. Much the same if they ‘sold’ the ‘product’ to eBay (the purchaser), and they were on a net-## payment (For the product) arrangement.

Thus, any ’up-front’ costs must be absorbed with cash (or credit) on hand until eBay deems you worthy of receiving the leftovers after the

Perminate Link for eBay Taps Seller Bank Account while Holding MP Fun   eBay Taps Seller Bank Account while Holding MP Fun

by: hopeforthebest This user has validated their user name.

Thu Sep 24 22:44:45 2020

I'm not clear why some people don't believe Ebay debited the OP's bank account and credit cards for charges such as refunds and labels while holding funds not yet disbursed via Managed Payments.

This seems perfectly believable to me.

Perminate Link for eBay Taps Seller Bank Account while Holding MP Fun   eBay Taps Seller Bank Account while Holding MP Fun

by: COVID-19 This user has validated their user name.

Fri Sep 25 02:29:07 2020

#BelieveSellers

Perminate Link for eBay Taps Seller Bank Account while Holding MP Fun   eBay Taps Seller Bank Account while Holding MP Fun

by: pace306 This user has validated their user name.

Fri Sep 25 03:56:33 2020

Tool

FYI 😀 I’ve been in managed payment since the beginning of August

Perminate Link for eBay Taps Seller Bank Account while Holding MP Fun   eBay Taps Seller Bank Account while Holding MP Fun

by: notfunanymore This user has validated their user name.

Fri Sep 25 07:54:03 2020

Managed payments and eBay have one directive. Control you, take away ANY control you have. They do this slowly and call it different names, all while touting seller protections, (a distraction from the ultimate goal). Think about the billions of dollars they now control. All seller and buyer funds flow directly through them. Imagine that... for a moment, clear your mind and think about that, let it sink in..

Perminate Link for eBay Taps Seller Bank Account while Holding MP Fun   eBay Taps Seller Bank Account while Holding MP Fun

by: Snapped This user has validated their user name.

Fri Sep 25 08:45:56 2020

Let’s try this again...

No matter what ‘opinion’ may attach to it, sellers will need to come to terms with the fact that eBay’s MP (sanitized for your protection) places each of them in what amounts to a vendor/purchaser relationship now. Much the same if they ‘sold’ the ‘product’ to eBay (the purchaser), and they were on a net-## payment (For the product) arrangement.

The major (besides that already obvious) difference of course is that the vendor (you) usually gets a say in such purchaser payment terms. Not so much with eBay. You have to pay to play - and pay some more to get off the bench, and then, if still able, be prepared to pay MORE if they say so, when they say so, without any say so.

Thus, any ’up-front’ costs must be absorbed with cash (or credit) on hand until eBay deems you worthy of receiving the leftovers after they’re done skimming all their cream off the top, and after they’ve milked the float for as long as their ‘pending processing’ may last. Seems even the most obstinately optimistic here has an issue with that particular aspect of MP.

To eBay of course, snatching funds is no different than sucking that which they deem due (too) from your bucket ahead of time - from the pending pot. All works out in the wash. Except for their float interest (shhhh!) they’d have to forego of course. Also, they have the ‘excuse’ that the pending payout has already been parsed, thus can’t be ‘accessed’ appropriately respecting THEIR need for clean ‘accounting’.

So now, extrapolate. How many items due payouts may be ‘subject to further review’ these days (or shipping before payout for example) before you can truly consider the payout ‘yours’ - and for how long? 30 days? 6 months? And thus, how big a pot of moola are you going to need to tie up as a backup operation funds source while you wait (ad nauseam) to refill it?

Were you an otherwise independent business, and had set your own payment/returns terms and processing, and didn’t have a non value added fee sucking middleman “simplifying” everything and it’s accessories every few days and doing it ‘for you’ (like it or not), perhaps that answer - how much op funding would suffice to remain solvent - would be more predictable, more controllable, more relatively affordable. It’s what business does, every day.

But this is eBay. Control, planning, operations, exposure to fraud and abuse - no longer are yours.

And neither is your ‘business’.

Some say - can’t afford that? - don’t like it? There’s the door. Perhaps you should consider something other than eBay.

Perhaps ‘perhaps’ isn’t the right word at this point. Because sellers will need to have that pot handy now, either way. The difference is, which gets refilled fastest, with the most possible, and with the best reigns most suited - to YOUR business.

Bet you find that won’t be eBay. No perhaps about it. Whether or not you (collectively, each) decide to remain tolerant (or obstinately ignorant of impact beyond your ken) anyway.













Perminate Link for eBay Taps Seller Bank Account while Holding MP Fun   eBay Taps Seller Bank Account while Holding MP Fun

This user has validated their user name. by: toolguy

Fri Sep 25 11:42:46 2020

@pace306

"FYI 😀 I’ve been in managed payment since the beginning of August "

I find that kind of hard to believe, I follow this forum pretty good.

Not once have YOU mentioned that you are in MP.

If you were in it I would've expected a major RANT, you never did that.

Let me ask: What does it say on the top of the "Manage Orders" page? It contains a link to payments. What does that say before the link?

A quiz of your honesty if you choose to prove so. . . . .LOL

Perminate Link for eBay Taps Seller Bank Account while Holding MP Fun   eBay Taps Seller Bank Account while Holding MP Fun

This user has validated their user name. by: toolguy

Fri Sep 25 11:52:44 2020

@pace306

I just looked at your "Shipping and payments" tab.

I owe you an apology, you are in MP from what I can see since it says you take Gpay for payment.

I guess I missed your rant about it. . . . like I tell my wife....... SORRY

Perminate Link for eBay Taps Seller Bank Account while Holding MP Fun   eBay Taps Seller Bank Account while Holding MP Fun

This user has validated their user name. by: Marie

Fri Sep 25 19:56:03 2020

I don't know what happened to the OP nor does anyone else here.  The OP does not offer enough of their story to have an understanding of what happened.  IDK if Ebay misbehaved and so many are inclined to believe or if their was something else going on here.  Nor does anyone else because there simply is not enough detailed information offered by the OP.

Maybe Ebay did do something wrong, they certainly aren't angels to be sure.  But some of what the OP says doesn't even ring true with how MP works.  So there are some misunderstandings here and certainly stuff going on that we don't have any clue what caused it due to a lack of information.

I know for some of you it is enough and you can run with it and fill in the blanks for yourself.  But to actually know what the problem was that caused what the OP went through more facts have to be shared. Without them we are left to assume and guess.  Which isn't likely to help anyone but those that just want to sling more venom towards Ebay.

I know, I know the posts will come that I'm defending Ebay.  But I'm not.  I'm making a very simple statement that the OP offered no where near enough info to determine what happened.

How did Ebay "raid" their bank account?

How much did Ebay remove from their bank account?

Did they have a refund for a buyer that was unable to fund through MP?

The money they felt they had in MP, was that cleared or uncleared?

Do they have any INRs or INADs still open so the money is on hold for them?

There is no option within MP to pay for shipping labels via CC.  The choices are to pay with MP or PP only.  No other options.  Now maybe the OP has their PP account set up to put the shipping charges on their card.  But then that isn't MP doing anything, that would be how the OP set up their PP account.

When did Ebay "shut down" their MP help system?  That would be news to those that have received help in the last couple of days from the very center the OP is claiming is shut down.  Now with that said, they are darn slow to respond and have been for quite a while.  So the MP team my no stretch of the imagination is functioning timely on helping MP members with issues, but they have not "shut down".

Clearly the OP misunderstood what they were trying to tell them about PP.  PP can not be attached to anyone's MP account because PP is not a bank.  MP isn't one either, but that is not what prevents PP from being attached, it is because PP is not a bank and they never have been, nor are they likely to become one.

There are likely other things we would need to know to zero in on what the OP's actual problem is and figure out how to resolve it, but we aren't likely to ever know the details.

Perminate Link for eBay Taps Seller Bank Account while Holding MP Fun   eBay Taps Seller Bank Account while Holding MP Fun

by: leavingNY This user has validated their user name.

Sat Sep 26 12:20:54 2020

Managed payment sellers do NOT get their FVF back unless when you give refunds to your buyers, you give 100% of their money back including the shipping.  Ebay is finding more and more ways to keep the sellers hard earned money and keep their shareholders happy.  

Perminate Link for eBay Taps Seller Bank Account while Holding MP Fun   eBay Taps Seller Bank Account while Holding MP Fun

This user has validated their user name. by: Marie

Sat Sep 26 12:47:59 2020

@leavingNY

That is not a new thing because of MP.  Before MP you didn't get the fees refunded either on a partial refund.  So it is the same as far as that goes.  However if you want to call Ebay, sometimes they will refund the fees on a partial refund.  

However unlike with PP, when you do refund in full, you get your entire fee back that includes the money processing fee which is inside of the Simplified Fee that MP charges.  As is true for both PP and MP, MP keeps the 30 cent transaction fee.

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