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Sat Sept 19 2020 22:32:01

Reader Seeks List of Brands that Target eBay Sellers

By: Reader

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Dear Ina,
I was wondering if this topic ever came up or even answered.

I have been running into vero photo issues on eBay in the past and have changed my listing to try to comply. 

I recently had a problem with HP again on an item and I used eBay's catalog and stock photo and was restricted for 3 days. When I called eBay, they reinstated me and removed the violation from the account (so they say).

Anyway, my question is, is there a free place that sellers make and add to a list of companies that enforce vero? I believe that would be an asset to a lot of sellers. 

I do know eBay has a list but it is never updated even though they would be the most reputable way since they have all the knowledge.

Thank you
Steve



Comments (14) | Permalink

Readers Comments

Perminate Link for Reader Seeks List of Brands that Target eBay Selle   Reader Seeks List of Brands that Target eBay Selle

by: COVID-19 This user has validated their user name.

Sun Sep 20 02:04:47 2020

Vero https://www.ancestry.com/name-origin?surname=vero

Perminate Link for Reader Seeks List of Brands that Target eBay Selle   Reader Seeks List of Brands that Target eBay Selle

by: angryllama This user has validated their user name.

Sun Sep 20 06:53:33 2020

I do sympathize with the author of this letter, but I think you are Tilting At Windmills .... for NO good reason.
Why even TRY to use STOCK PHOTOS of items that you already have IN HAND and can readily photograph?
Especially AVOID eBay's Damfool STOCK PHOTOS. They are frequently either LOUSY photos or WORSE they are actually WRONG photos or photos of a newer or different version of the product they PROCLAIM themselves to be the item in question.
I know that MANY people are IN LOVE with their SmartPhone Cameras, but I'm of the opinion that I can much more easily use one of my 10+ MegaPixel compact digital Stand-Alone cameras to get well-let, clear, photos.
If you can't spend 5 minutes taking and editing your OWN photos you are shooting yourself in the foot... for minimal "benefit".
I'll sound TOO SPECIFIC here, but as someone who sold THOUSANDS of BluRay DVD CD movies and audio recordings I found that easily 3 percent of all the eBay STOCK photos of those items were Misleading, SPECIAL versions of the movie, or bizarrely were of EUROPEAN releases of the same USA/Hollywood movie.  Again, too specific, but those eBay DVD stock photos were also ONLY ONLY ONLY a single photo of the FRONT COVER.  Supplying the BACK COVER easily revealed ALL the specifications as to Rating, Screen Ratio, Stereo, Color, Director, Studio and Cast.

Perminate Link for Reader Seeks List of Brands that Target eBay Selle   Reader Seeks List of Brands that Target eBay Selle

by: DingDong This user has validated their user name.

Sun Sep 20 08:19:34 2020

I just don't get people using stock photo's.
You are just asking for problems that there a problem with yours not being exact.

Whether new or used, always take your own photos.
Even when I had 2 of an item, I still take pictures of both and have them select which one they want.

Just laziness when you have the items in hand.

Perminate Link for Reader Seeks List of Brands that Target eBay Selle   Reader Seeks List of Brands that Target eBay Selle

by: FeelingFroggy This user has validated their user name.

Sun Sep 20 08:31:17 2020

I have never used anything but stock photos for 21 years. With over 15000 listings I have never had a problem with vero.

Perminate Link for Reader Seeks List of Brands that Target eBay Selle   Reader Seeks List of Brands that Target eBay Selle

This user has validated their user name. by: iheartjacksparrow

Sun Sep 20 10:40:46 2020

I'm going to add my voice to the "no stock photos" group. Although I no longer sell on eBay, i wouldn't use a stock photo for one of my items. Since I sell collectibles, some of which are targeted by counterfeiters. it's really necessary that I show details to prove authenticity. Also, it's much better to show a photo of a dented box than to just state "box dented" so the buyer can make up their mind as to whether or not they are okay with the defect.

Perminate Link for Reader Seeks List of Brands that Target eBay Selle   Reader Seeks List of Brands that Target eBay Selle

by: Shanna This user has validated their user name.

Sun Sep 20 11:10:55 2020

@angryllama

In certain eBay categories, eBay's catalog entries are mandatory, you fill in the UPC code, it pulls up the catalog and the stock photo is not removable from your listings. Thus eBay removed the strike against the OP's account.

Perminate Link for Reader Seeks List of Brands that Target eBay Selle   Reader Seeks List of Brands that Target eBay Selle

This user has validated their user name. by: Marie

Sun Sep 20 14:26:58 2020

While I know the OP is admitting to using a lot of stock photos, setting that aside, it isn't as accurate anymore to assume that many pics with white backgrounds are stock photos.  On Ebay's mobile app they now offer a photo editor to get a white background on your own pic.  And there are other photo editors that you can do this with.

While certainly there are photos that clearly look like a stock photo, there are now more and more that are not but some will assume them to be one.

I was always my understanding that if you used a photo from the Ebay catalog that you were safe from these types of Vero violations.  Clearly as the OP as experienced that is not true.  That is where the battle with Ebay should start.  If Ebay is committing their own Vero violation then that is clearly a significant problem that has to be addressed and resolved.

Perminate Link for Reader Seeks List of Brands that Target eBay Selle   Reader Seeks List of Brands that Target eBay Selle

by: Snapped This user has validated their user name.

Sun Sep 20 19:23:33 2020

In the early days of eBay’s AI onslaught against their seller base, I listed a brand new in box Boise Home Theater speaker set. Always took and hosted all our own high quality photos.

In this case, breaking the factory seal and opening the box and removing the parts and pieces to arrange and photo all those would reduce the resale value significantly - but there was a nice photo rendition of the components shown “presentation-arrayed’ that we did snapshot a nice Kodak moment from, along with all the others of the box showing specs, etc. and made part of the listing.

Within 24 hours the listing was yanked, a ‘violation’ applied, and sanction threatened pending completion of ‘remedial’ re-training from designated chapters of eBay’s library of Do-Bee and Don’t Bee instruction mandates.

The unsubstantiated charge denied due process before sentence passed and applied? Copyright infringement - use of a stock photo without permission.

Irony notwithstanding, it seems that ‘presentation’ photo was a bit TOO professionally edited to be seen as proprietary by the lister. Wasn’t the composition or content mind you. There was no unauthorized use of logo. It was just the ‘look’ of it.

They didn’t even want to think about talking about that, or consider an established history of scrupulous attention to ethical practice, including never ever ever using a stock photo. Not prudent with individually listed OOAK consignments across the full category spectrum. Used OR new.

Regardless, or more accurately heedless, they essentially accused me of lying. Had to re-shoot and ‘deprofessionalize’ the shot with the edge of the box clumsily visible just to please a cupful of bytes dictating to mindless drones. Never could get the ‘violation’ expunged.

And so it began....

Perminate Link for Reader Seeks List of Brands that Target eBay Selle   Reader Seeks List of Brands that Target eBay Selle

by: pace306 This user has validated their user name.

Sun Sep 20 22:25:04 2020

eBay and VERO have a long history banging up sellers - and for a profit too.

ORIGINALLY VERO was supposed to sorta be a good guy. They were supposed to try and protect the IP and copyrighted manufacturers photos from showing up wholesale on eBay. This is where a seller would just copy a makers entire webpage then claim the info and pics as their own.

Like any eBay program, the "good" lasted a week or so.

Then eBay realized that like every OTHER program - it could be a profit center and if it damaged a seller or what ever - then so be it.

eBay "in the dark of night" created verowatch.com - where as a maker you could sign up (as apposed to going through the whole actual VERO process) to GET sellers.

How do I know? I got caught up in it.

VERO in and of itself are criminals too (and eBay - if you are reading this and you want to got ROUND 2 with me - my lawyer is free - since the courts in NJ are closed for COVID-19 issues - hes got free time to threaten you again).

VERO created rules that dont mirror real life - just like returns. You cant buy a 50" 4k tv set from Walmart and return an empty box - yet you can on eBay. In the VERO process - you can accuse sellers of selling fakes - with out ever shopping them, with out ever asking for EXIF data on pictures - the mere claim that you are doing something wrong is enough.

You ay ask - how did maker XXX find my listing when eBay search is such a hot mess?

ANSWER: with help from eBay.

eBay search isnt a mess - its created the way it is ON PURPOSE. eBay "lets" you see whom IT wants you to see - thats why Cassini was invented/created.

All the maker had to do is ask eBay to supply a list of your listings by listing number and in a second - they have enough to generate any VERO complaint they want!

Skullcandy (as an example) did NOT want its goods on eBay - too bad on sellers and rights. So, they promised eBay a platinum level store with all its sales and FVFs, and in return - eBay would help them "clean up" eBay from "unauthorized sources of product" and it worked - they kicked more then 10 sellers (that I know of alone) off eBay. All because (like me) "we dont know who you are, there for what ever you are seilling MUST be fake".

HP cant go that route - so they go the picture route game. Just claim every pic is yours and they are violating DMCA and POOF - the seller is VEROd.

Vero doesnt care who you are, they dont care about invoices, they dont care about EXIF data - they care about nothing - except .... big companies and the money involved.

I never saw the OPs pics - if they used eBays own pics - that whould be enough to get the violations removed (if you can even get ahold of VERO)(they dont have a direct phone line)(on purpose). Whether or not those pics are any good - is the OPs choice.

Id take pics of the boxes (not %100 fool proof since eBay violates the laws on those all day long and 2x on Sunday) but at least its a start. Id say only take pics of the item itself if theres a reason too - damage or something special about it.

eBay IS a criminal organization thats ONLY goal is to rip off sellers any way it can - fight back - dont let them win. Its exhausting but you have no choice.

Perminate Link for Reader Seeks List of Brands that Target eBay Selle   Reader Seeks List of Brands that Target eBay Selle

by: thriftyattireandstuff This user has validated their user name.

Mon Sep 21 00:25:35 2020

Here is the link to all the Vero info. Have it bookmarked.

https://pages.ebay.com/seller-center/listing-and-marketing/ver
ified-rights-owner-program.html#m17-1-tb3

Perminate Link for Reader Seeks List of Brands that Target eBay Selle   Reader Seeks List of Brands that Target eBay Selle

by: thriftyattireandstuff This user has validated their user name.

Mon Sep 21 00:38:24 2020

You actually have to click in to the information on said list.. Read it and all.. Because there's some stuff that if you list it one way, it's fine, but another, not so fine.  I know, it's work and all, but better than having your item removed/and or an account suspension.  The information is in there. You really just have to read it and follow it to a T for some companies (Microsoft, HP)  With toner, watch the use of OEM or just putting the companies name and not including the word compatible if it's not brand name.. That right there will get you in the biggest trouble.

On stock photos, trust me, a lot those catalog photos aren't stock. I actually had a 2nd of a used Cuisinart item, and it pulled up the catalog.. this is months later. I'm like, that's my fricking photo.. I had to do a double take, and went back to my backup folder on my end and low and behold it really was.. I'll see no royalties sadly lol.

Perminate Link for Reader Seeks List of Brands that Target eBay Selle   Reader Seeks List of Brands that Target eBay Selle

by: toyspast This user has validated their user name.

Mon Sep 21 01:04:24 2020

The only time I've had trouble with VERO is because the brand was in the title - had nothing to do with the photo. I've had trouble with Minecraft stuff (don't touch it with a 10-foot pole anymore) and Velcro. I heard someone had trouble with Smurf items once so I stay away from those too.  

Perminate Link for Reader Seeks List of Brands that Target eBay Selle   Reader Seeks List of Brands that Target eBay Selle

by: Chicago48 This user has validated their user name.

Mon Sep 21 06:27:50 2020

OP, you usually get VERO on stock images if the first (main) photo is stock.  I take pictures and lead with my pictures, then I include a stock photo somewhere about #3, or #4 photo.

Perminate Link for Reader Seeks List of Brands that Target eBay Selle   Reader Seeks List of Brands that Target eBay Selle

by: HardWorkingSeller This user has validated their user name.

Mon Sep 21 09:10:30 2020

Stock photos are someone else's copyright (as is any image where you didn't press the shutter release).  eBay probably has the agreement of the copyright holder where they are included in the product catalog, so they are covered.

When you use "stock" images that you download from another site you are gambling that the IP owner doesn't have the motivation to chase after people who infringe their rights.

So it's a calculated risk that you should be aware of.  I've heard of sellers who have been shut down for being on the receiving end of two VERO violations.

I sympathize with anyone who is subject to a false VERO report for a photo they took themselves.  Probably some intern in a law office somewhere dealing with hundreds of violations.  I believe that there's an appeal process within eBay but I've never had to go that route.  Probably not worth the hassle, just use a lower quality image and move on...

I have decent photos, and I'll file a VERO report against any seller who steals my content (24 hours after I send a polite request via M2M that they desist).



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