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Thu Mar 19 2020 15:54:42

Reader Questions Why eBay Deletes Forum Posts

By: Reader

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Dear Ina,
eBay obviously has a very frustrated user base per their own community message boards. I've noticed several user posts including mine being deleted recently. Maybe not surprising but I think they should be called out for it. 

They're hiding many of the problems on the platform.
Steven



Comments (16) | Permalink

Readers Comments

Perminate Link for Reader Questions Why eBay Deletes Forum Posts   Reader Questions Why eBay Deletes Forum Posts

by: pace306 This user has validated their user name.

Thu Mar 19 19:12:04 2020

eBay (to hide the truth about how it operates) hired a goon squad to "police" its boards.

Say anything negative about eBay or its employees (feeling free to speak your mind isnt allowed on eBays boards), complaining about the sheer lack of candor, care or brains, or anything else that the idiots running it dont like - and 1) you get banned (i got a 30 day ban for suggesting that if someone felt lucky they should play the lottery (how evil and anti eBay is THAT)(it was a lie to remove me and posts since they didnt like what I said) and 2) they hide your posts.

The combined IQ of the 2 or 3 people running the boards is less then a 100watt lightbulb - so you cant expect much.

It must be hard to get a real job - so the eBay toadies/lackies sanitize it all ...

Perminate Link for Reader Questions Why eBay Deletes Forum Posts   Reader Questions Why eBay Deletes Forum Posts

by: FeelingFroggy This user has validated their user name.

Fri Mar 20 06:33:04 2020

You say something negative about greedbay and they will delete it. Once again. ITS GREEDBAYS PLAYGROUND you are a visitor and they have the right to do as they want. Feel lucky that they haven't banned you.

Perminate Link for Reader Questions Why eBay Deletes Forum Posts   Reader Questions Why eBay Deletes Forum Posts

by: purpleiris This user has validated their user name.
Web Site

Fri Mar 20 08:09:30 2020

There is no such thing as Freedom of Speech on someone else's forums, especially if it means you're publicly ratting them out because they don't want the Feds to catch on.

Perminate Link for Reader Questions Why eBay Deletes Forum Posts   Reader Questions Why eBay Deletes Forum Posts

This user has validated their user name. by: CanBrit

Fri Mar 20 11:14:17 2020

There is another reason why the community deletes posts. Members who are banned and try to come back under another id will try to signal some of their friends by responding to an old post with their new or purchased ID. The blues find them and delete them.

I guess many haven't figured out that the blues know the game.

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by: Shanna This user has validated their user name.

Fri Mar 20 13:46:27 2020

Way too many paid shills on the board telling everyone how great everything eBay does is the best thing in the world!

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This user has validated their user name. by: RKTOYS

Fri Mar 20 18:14:40 2020

They like anywhere else whose level of competence lies below corrective action but above stifling dissent.

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This user has validated their user name. by: unsuckEBAY
Web Site

Fri Mar 20 22:30:22 2020

Steven, if eBay's deleting your community posts inappropriately, take screenshots after you post then share them on social media after eBay deletes them.

FYI - "Private Messages" on the community forum aren't "Private" at all. Khoros (and perhaps eBay's community team) can & will read them at will.

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This user has validated their user name. by: CanBrit

Sat Mar 21 12:57:42 2020

@unsuckEBAY

So very true. My second week long ban was due to a private conversation.  

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by: dsimporting This user has validated their user name.

Sun Mar 22 23:49:31 2020

This has been going on for years on Ebay. But if you go to Facebook ebay groups you have the same thing happening by the many Ebay haters groups. Both sides are guilty.

Perminate Link for Reader Questions Why eBay Deletes Forum Posts   Reader Questions Why eBay Deletes Forum Posts

by: Chicago48 This user has validated their user name.

Mon Mar 23 03:34:19 2020

OP, they own the site.  You just rent the space.

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This user has validated their user name. by: unsuckEBAY
Web Site

Mon Mar 23 07:48:21 2020

CanBrit said, "My second week long ban was due to a private conversation."

How sad.

Ebay's community forum is an odd place.

I'm not convinced the execs are aware of the longer term effects of driving off disgruntled customers from the forums.

EBay's community forums are a walled-garden.

Similar to disgruntled workers grumbling around the office water-cooler grousing about the boss (well, pre-COVID19 anyways), posters may stir things up a bit and perhaps occasionally require guidance, but locking paying customers out completely simply infuriates them and compels them to 'leave the garden' and post their grievances elsewhere (like OP did here), where it's 'out in the wild' and not contained and thus can do more damage to eBay.

Perminate Link for Reader Questions Why eBay Deletes Forum Posts   Reader Questions Why eBay Deletes Forum Posts

by: Fahrenheit451 This user has validated their user name.
Web Site

Mon Mar 23 14:29:52 2020

If you don't like how eBay censors community posts, stop selling on eBay.

It's as simple as that.

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This user has validated their user name. by: CanBrit

Mon Mar 23 18:42:44 2020

@Fahrenheit451

Nice one.........................👅

Perminate Link for Reader Questions Why eBay Deletes Forum Posts   Reader Questions Why eBay Deletes Forum Posts

This user has validated their user name. by: Marie

Fri Mar 27 14:48:25 2020

@canbrit
Private Messages on the Forums is held to the same rules as the entire community for posting on the forums.

@unsuckebay
I agree with you.  Taking a screenshot of the offending posting is a very good idea if you can.  It is however quite likely that once someone with fresh or unbias eyes reviews it and knowledge of the rules of engagement for the community threads is likely to spot the issue as to why the post was removed.

It is natural for those that get their postings removed to think they didn't do anything wrong.  I personally thing the mods could do a much better job of explaining why a post was removed so that the poster can learn from it.  

While we may not agree with the rules, they exist and if you want to post on the community you have to abide by them.  I've had posts removed.  It is always a bit concerning if not upsetting and I haven't always understood why it was removed.  The email received from them mods aren't always informative enough to really explain what I did wrong according to the rules.

Perminate Link for Reader Questions Why eBay Deletes Forum Posts   Reader Questions Why eBay Deletes Forum Posts

This user has validated their user name. by: CanBrit

Fri Mar 27 16:38:40 2020

@Marie

By definition, Private messages should be Private messages.

Perminate Link for Reader Questions Why eBay Deletes Forum Posts   Reader Questions Why eBay Deletes Forum Posts

This user has validated their user name. by: Marie

Fri Mar 27 16:48:35 2020

@canbrit

They are private.  Between the two parties involved.  Are you suggesting that the site in which the messages are being sent on should not be able to see them?  If that is what you believe, then what about every other site out there that has a form of private messaging?  



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