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Wed Feb 12 2020 09:15:00

International Marketplace Orders Lack Crucial Info

By: Reader

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Dear Ina,
Recently Brazil made adding buyer tax ID mandatory for all packages sent from abroad. But not eBay nor Amazon collect this info from buyers, and packages get disposed or returned. 

Also, international shipping uses customer phone number as delivery aid. But Bonanza never collects this info and Amazon is even worse - they replace the customer phone with an Amazon extension that has no response. 

Why don't all marketplaces collect all the necessary details? The delivery is quite messed up without those details and sellers' ratings go down!! 
I.



Comments (9) | Permalink

Readers Comments

Perminate Link for International Marketplace Orders Lack Crucial Info   International Marketplace Orders Lack Crucial Info

by: FeelingFroggy This user has validated their user name.

Wed Feb 12 11:04:06 2020

Collecting all that data by all the sites is impossible. They don't have the smartest IT people. They can't even fix problems that have been around for years and now you want them to start adding all that seller helpful information too. Not going to happen they ain't that smart.

Perminate Link for International Marketplace Orders Lack Crucial Info   International Marketplace Orders Lack Crucial Info

This user has validated their user name. by: iheartjacksparrow

Wed Feb 12 11:51:54 2020

I just looked up this requirement, and apparently the taxpayer ID must be on the shipping label. As a sole proprietor who uses my SSN as my tax ID, there is no way on this earth I would include such personal information on a shipping label. That's just inviting identity theft on a massive scale.  

Perminate Link for International Marketplace Orders Lack Crucial Info   International Marketplace Orders Lack Crucial Info

by: Opalie This user has validated their user name.

Wed Feb 12 14:12:47 2020

It's the BUYER'S Brazilian TAX ID that needs to be on the label - NOT the seller's.

Perminate Link for International Marketplace Orders Lack Crucial Info   International Marketplace Orders Lack Crucial Info

by: Opalie This user has validated their user name.

Wed Feb 12 14:14:06 2020

Quote "Beginning January 1, 2020, all shipments to Brazil must include the recipient's Tax ID number on both the customs declarations and shipping labels. Brazil is implementing this new requirement to help ensure taxes are collected from resellers who purchase U.S. goods and resell them within Brazil at a profit."

Perminate Link for International Marketplace Orders Lack Crucial Info   International Marketplace Orders Lack Crucial Info

This user has validated their user name. by: Marie

Thu Feb 13 02:06:53 2020

@Jack

Did you move?

Perminate Link for International Marketplace Orders Lack Crucial Info   International Marketplace Orders Lack Crucial Info

by: Chicago48 This user has validated their user name.

Thu Feb 13 03:08:33 2020

Thank gawd I don't ship international.

Perminate Link for International Marketplace Orders Lack Crucial Info   International Marketplace Orders Lack Crucial Info

by: Coolstraps This user has validated their user name.
Web Site

Thu Feb 13 05:43:52 2020

Over 10% of my sales are international and I finally just quit. Too many lost packages that USPS finds a way of not honoring the insurance on.  

Perminate Link for International Marketplace Orders Lack Crucial Info   International Marketplace Orders Lack Crucial Info

by: corpuschristi1956 This user has validated their user name.

Thu Feb 13 08:43:43 2020

This would not be as concerning if folks purchased more from USA SELLERS!

Perminate Link for International Marketplace Orders Lack Crucial Info   International Marketplace Orders Lack Crucial Info

This user has validated their user name. by: NoMoreEbay

Thu Feb 13 10:50:11 2020

This is Brazil's problem not ebay's. The requirement is beyond ridiculous. Uncheck Brazil in your shipping settings or get in the GSP and let them sort it out. Problem solved.  



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