I am an eBay seller who specializes in fragrances, including those that are discontinued and very old. Some of my inventory is new old stock from brick-and-mortar stores that went out of business, but a lot of it is sourced from estate sales, private collectors, and thrift stores. Those bottles are usually no longer boxed, and they are almost always used, not full.
I was stunned to find that eBay had made changes to the fragrance category literally overnight. Up until now, the only two condition categories for Fragrances were "new" or "used." But as of today, the "used" category no longer exists. I am not able to relist my expired auction listings for used bottles because the only choices I am now given are "new with box" and "new without box."
As for my active listings, I was amazed to see that all of the used items in the Fragrances category now have a blank in the condition field. As for the ones that I listed as "new," they now automatically default to "new with box." This is true, even for the bottles that are new and have no boxes! So I had to manually edit all of my new, unboxed items to say "new without box."
The only solution I have found to the problem is to move my used fragrances to the Vanity, Perfume, and Shaving subcategory of Collectibles. Used items are still allowable there.
I called eBay's customer service to ask about this sudden change, and although the gentleman I spoke with was very sympathetic and sweet, he didn't know if this was a bug or a new policy. All he could do was pass my comments on to management.
I suspect it's a new policy that was implemented very suddenly and with no fair warning to sellers, and I cringe at the thought of buyers purchasing items that they think are "New with box," only to become enraged when they receive a bottle that has no box. Guess who they are going to blame? The seller, of course, even though eBay arbitrarily recategorized the item as "New with box" without authorization.
Please warn sellers that if they have new, unboxed fragrances in the Fragrances category, they will need to manually correct the condition to "new without box." And if they have any used items being sold at auction in the Fragrances category, they will eventually have to move them to Vanity, Perfume, and Shaving.
One thing I don't know is whether a used item listed as Buy It Now in the Fragrances category will automatically relist itself, or whether it will expire at the end of the current 30-day run and move to the Unsold Items folder. If it relists itself, great, but if not, I suppose the seller will have to manually relist the item as a used bottle in Vanity, Perfume, and Shaving.