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Mon Apr 15 2019 10:47:35

PayPal Business and Personal Accounts Entwined?

By: Reader

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Dear Ina,
I mentioned on Ecommerce EKG a couple days ago that somehow eBay / PayPal was dinging around with my PayPal accounts of which I have 2, one is a personal PayPal account and one is a PayPal business account.

Over the last 6 weeks, I have had some "sticky" issues using either of my PP accounts.  Depending on which account I had been in last, I was not able to switch into my other accounts. In fact, there was a previous user name (not used in well over 6 years) associated with one of my accounts that kept popping up on random occasions.

The only common thing that any of these accounts have is my SS#.

One account is more for family and friends and sometimes I use it to buy gifts and personal items.

The other is strictly for ecommerce business and nothing else.

I had a big whopping 2 eBay sales over the weekend.

I went to check PP to confirm the customers had paid.

There was no sign of payment in my PP business account of which miraculously showed a balance of $17 when it should have been approx $130 since the 2 sales totaled roughly $95 and I had $45 balance previous to the sales. There was no sign of the sales or my previous balance. There was just enough to cover shipping for both items at $17.

So I switch to my personal PP account to see if maybe I had  accidentally used the wrong PP address for payment and imagine my surprise when my personal account showed an identical balance of $17 and no sign of payment from either sale but keep in mind, the $17 showing in each account was a reflection of each account. There were no signs of withdrawals in either account or deposits from the 2 sales.

I checked eBay and nowhere was there proof of payment.

Rather than disappoint buyers and face the wrath of eBay, I went ahead and shipped.

The following day, my personal account which had not been used, now has a balance of $3.83, somehow eBay used my personal account for my business account shipping.

Later that same following day, money from the 2 sales showed up in my business account plus what was already in my account for a total of $163 (I had an additional sale from Bonanza go thru after the 2 eBay sales, hence the total difference if anyone tries to do the math).

By this time I am not even going to try and figure out what is going on or even how this could happen with the eBay sales and shipping. It would require way too much time to explain to either eBay or PayPal and seriously, I don't have the time nor the inclination to want to.

As soon as the money showed back up in my business account, I withdrew it immediately to my ecommerce only checking account that I started when eBay issued the mandate for managed payments. Once that money hit that account, it is withdrawn as cash and no one will get their hands on it other than me.

And by the way, I never opted in on the beta for MP (Managed Payments).

Can’t wait to drop stores in eBay (down to 2 now).
L.



Comments (4) | Permalink

Readers Comments

Perminate Link for PayPal Business and Personal Accounts Entwined?   PayPal Business and Personal Accounts Entwined?

This user has validated their user name. by: Rexford

Mon Apr 15 13:26:02 2019

Would a bank be in business if they handled our money in this way?  

Perminate Link for PayPal Business and Personal Accounts Entwined?   PayPal Business and Personal Accounts Entwined?

by: mcposty This user has validated their user name.

Mon Apr 15 15:55:27 2019

Paypal is dangerous, always withdraw immediately from both accounts, or move to another service when it permits.



Perminate Link for PayPal Business and Personal Accounts Entwined?   PayPal Business and Personal Accounts Entwined?

This user has validated their user name. by: RKTOYS

Tue Apr 16 09:17:21 2019

I had a similar issue recently.  I signed up with some toy shop to preorder an exclusive that they used PayPal to send invoices for.  Even though I signed up deliberately with a separate shipping/e-mail address, where do you think the invoice ended up?  Makes me want to pull any money floating in there yesterday.

Perminate Link for PayPal Business and Personal Accounts Entwined?   PayPal Business and Personal Accounts Entwined?

by: Tiffee Jasso This user has validated their user name.

Thu Apr 18 06:45:14 2019

This looks to me like it is Ebay's Managed Payments that is causing the problem. They seem to be collecting your Paypal money, and yet still expect you to pay for shipping with your Paypal account. That you shipped almost a hundred dollars worth of product without seeing any payment sounds risky to me. I would not do it.  



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