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Sat Mar 16 2019 12:22:24

Sellers Live with Uncertainty as eBay Stays Mum on GTC

By: Reader

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Dear Ina,
Does anyone know what will happen with Fixed Price 30 days listings on the 18th? Mine all expire that day. 

I have no idea if they will convert to GTC on that day and auto relist, or if I need to or dare to relist as they expire. 

Help appreciated!
Pete

Note from the editor: eBay said the GTC mandate would roll out in mid-March, and on March 1, Harry Temkin, VP of Seller Experience, said he would look into sellers' concerns about the 30 day auto-renewal period not syncing with monthly billing cycles. We've seen no official announcement from eBay about the timing of the rollout since then.

Update 3/17/19: Thanks to EcommerceBytes reader FidoMaster (below) who spotted a post on a thread on the eBay boards written by eBay's Brian Burke on March 14th in which Burke states, "The new GTC requirement will go into effect Monday, March 18th. If you haven't seen it, please check out Harry Temkin's update - he's our VP for Seller Experience. And look for updates in Seller News." 

Unfortunately, Burke links to the same thread on which he was commenting. The only update from Harry Temkin on this issue that we're aware mentions no date.



Comments (24) | Permalink

Readers Comments

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by: sasikat9 This user has validated their user name.

Sat Mar 16 15:12:34 2019

Common sense says if they expire that day then you would have to relist them. At that time you will know if they will relist as 30 day or GTC.

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by: rstpete This user has validated their user name.

Sat Mar 16 16:06:12 2019

I'm pretty sure it's not safe to rely on common sense with eBay. And if I do that and relist and they convert them on the 18th to good till gone and auto relist I'll be out a boatload of money and be guilty of having duplicate listings

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by: sasikat9 This user has validated their user name.

Sat Mar 16 16:11:30 2019

Guess the question is. WHY WOULD YOU RELIST FOR 30 DAYS WHEN YOU HAVE BEEN INFORMED THAT EBAY IS REQUIRING NOTHING BUT GTC. Your lost if you tempt faith cause you were already told GTC.

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This user has validated their user name. by: CanBrit

Sat Mar 16 17:06:45 2019

I guess I should be thankful that the crazies gave me such I high limit to list, I could relist my BIN's every 10 days and not hit my limit....lol. Never did quite figure out what they were doing????

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by: geoffreymason This user has validated their user name.

Sat Mar 16 17:58:03 2019

As I said in another post, a CSR told me that the new GTC policy will be implemented between 3/20 and 3/25; however, given ebay's lack of reliability, don't be surprised if it happens sooner. I plan to end about 500 listings on 3/17; the rest will convert to GTC at ebay's whim. I like to stagger my start/end times. (Another commenter posted that some of her listings have already been converted.)

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by: RL15 This user has validated their user name.

Sat Mar 16 18:25:30 2019

if it costs sellers money, nothing will be done.

if it cost fleecebay money, this never would have been implemented

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This user has validated their user name. by: Lightning

Sat Mar 16 18:54:38 2019

Either way you are safe, Pete.  You wont' get duplicate listings.  Believe it or not (and I don't blame you if you don't), you are still in control SOMEWHAT of your listings.  

If you end and relist between now and the 18th, 2 things can happen.  They will relist as 30 days, or they will be GTC forced, if that is in effect at the time of relisting.  You live with whichever it is.  There is nothing for ebay to relist in duplicate because you handled it manually.  

If you leave them to expire on the 18th, eBay has already stated that existing listings will run their course and expire on their normal date, not going to get relisted by eBay unilaterally.  The NEXT time you try to relist them, and the GTC mandate is in place, THAT'S when they will take over the relisting function for you (thanks for nothing).  

For example, an extreme case, If you listed something just yesterday, March 15th, it would run its 30 days until April 14th, when again it WOULD expire, NOT auto-relisted because it was running ahead of the GTC mandate.  I can't think of a scenario in the next week or so that could cause any problems regarding duplicate listings.  Or EVER, regarding duplicate listings and the GTC hijacking.  That just leaves all the REASONS you may not want GTC at all as going poof.  Also watch for listing on dates that could occur twice in a month (1st and 31st) for a double billing gotcha.  

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This user has validated their user name. by: Rexford

Sat Mar 16 19:23:23 2019

"Common sense says if they expire that day then you would have to relist them."

Common sense does not apply to eBay.  It doesn't take a lot of common sense to know this after all these years selling on eBay.

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This user has validated their user name. by: Marie

Sun Mar 17 01:47:08 2019

@Pete & geoffreymason

Your existing listings will NOT convert to GTC.  It will be your new FP listings AFTER they start this new program.  NOT listings that existed before they started it.

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This user has validated their user name. by: Lightning

Sun Mar 17 02:48:40 2019

A good way to think of it is that your existing listings are ''grandfathered'' in.  They are just going to end as usual, as scheduled, like before.  But it will be their last hurrah.

When the new process begins, the date and time STILL unannounced officially, only FP listings that ARE GTC will be posted.  Also, I can't see where eBay has said HOW it would be handled if you ATTEMPT to list other than GTC.  Like if you have a 3rd party lister.  Will it get rejected entirely, or magically converted to GTC by eBay and posted?  We won't know until it happens, I guess.  Not the ideal way to find out.  I can see that they could force you into GTC using a live eBay listing page, but not sure about listings coming from outside eBay.

Just relisted a couple of items that ended at 11:30 PM Pacific Time Saturday.  Did them at 30 days again, posted with no problem - yet.  Just an FYI for those on GTC Watch.  We should have started a pool, guessing the magic moment.

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This user has validated their user name. by: FidoMaster
Web Site

Sun Mar 17 09:59:37 2019

I saw a post buried in a thread on the discussion boards from Brian Burke stating, ''The new GTC requirement will go into effect Monday, March 18th. If you haven't seen it, please check out Harry Temkin's update - he's our VP for Seller Experience. And look for updates in Seller News. Thanks for selling on eBay.''

The only new announcements in the seller news section is a plug for eBay Open early registration.

So, according to Mr. Burke the GTC mandate will take effect tomorrow the 18th.

This GTC mandate change was so poorly executed (and apparently not well thought out either) it boggles the mind.

I'll put a link to a Twitter screenshot and direct link to Burke's post in the ''Web Site'' link under my avatar above this post.

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This user has validated their user name. by: toolguy

Sun Mar 17 12:32:20 2019

Off Topic

As a seller if/when I have to use eBay Payments how long will it take to have access for funds to pay for shipping?

Will eBay implement a system to pay for shipping labels after the item is bought and before the seller receives the funds?

With Paypal all of this happens with in seconds, I sell, I get paid, I print a label. . .Easy Peasy

If eBay delays my payments I'll have to add a 3-4 day handling time to my shipping so I can get the money to pay for the shipping.

Sometimes I can't afford to pay shipping out of my pocket. Rich one day poor the next, the life of an ebay seller. . . .

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This user has validated their user name. by: CanBrit

Sun Mar 17 16:47:15 2019

@FidoMaster

I've already run into some trouble with listings and being charged. I think tomorrow is going to be a disaster. Pretty much like everything they launch.

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This user has validated their user name. by: Lightning

Mon Mar 18 01:18:15 2019

@Toolguy
Reports here seem to indicate that it's a few days to get your funds, just like if you had your own merchant account for credit cards.  You might try to keep a minimum PayPal balance sufficient to cover the few days before your eBay proceeds arrive in your account for the first time.  Like if it usually averages around $40 for shipping labels, keep $120 available.  Just don't scrape it all the way down to 0.  Once you are getting eBay proceeds flowing, even though deferred by a few days, it should be business as usual from there.  Or business as UN-usual, as it is becoming at eBay due to the many changes they spring on us.

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by: hawk This user has validated their user name.

Mon Mar 18 06:22:11 2019

ebay stays so secret about all things , so they can make more changes to destroy small sellers , just like the MOB they are.

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by: pace306 This user has validated their user name.

Mon Mar 18 13:19:35 2019

If this is how Harry Temkin handles things - then hes another ZERO (come at me bro and try to sue for slander).

The sad part is WHY eBay has to always do the wrong/sloppy thing. Why cant they just be NORMAL?

I know its a money grab, you know its a money grab, my dead cat knows its a money grab - cant eBay just be honest?

The whole thing run opposite to what they have said in the past - like when they created eBaypay - its just so frustrating that "your partner" spends more time trying to cheat you and steal from you - then improving their site.

Its no wonder investors are tired of the games - and they only know 1/1000000000000000000th of what goes on here.

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by: DRA This user has validated their user name.

Mon Mar 18 16:37:40 2019

Well...here were are on the 18th...and we just listed 2 Items...No GTC Required.  The eBay System apparently did not place the new policy in effect today, after all.  ? ? ?  

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This user has validated their user name. by: Lightning

Mon Mar 18 17:07:30 2019

Probably initiating it at 11:59:59 Pacific Time, the very last second of today.  Very few people out there actively listing at that time.  Gives them a few hours before the phones blow up.  Boy, is that single Customer Service person they have going to be busy.

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This user has validated their user name. by: Number 6

Mon Mar 18 18:29:16 2019

It has begun, just tried to list 30 days and can't do it - but the good thing is they're doing it to 'help us sell' apparently, not line their own pockets.

• To help you sell your item, fixed price listings can only be listed with a Good 'Til Cancelled duration. The listing duration has been set to Good 'Til Cancelled.

I started off in the first year of ebay as an enthusiastic seller, and ended up in 2019 hating their guts.

Time to call it quits I think, like many others will in a few months after they have zero sales but forever relisting fees.

What's next?

Oh, I know...it'll be a Fee to end your GTC listing early - watch this space.

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by: Snapped This user has validated their user name.

Mon Mar 18 21:30:24 2019

When it comes to 'innovation', eBay puts one in the win column with this one - introducing ... Virtual Dust Bunnies!

Coming to a stale listing near you.  

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