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Fri Oct 5 2018 21:09:42

eBay Hampers Seller Efforts to Collect Sales Tax

By: Reader

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Dear Ina,
Thanks for all your great articles. They are very beneficial!! I have a question which might have already been addressed and I missed it:

Due to the Wayfair decision and the various state sales tax legislation issued, we need to register for sales tax in a number of states, as we exceed the number of transaction thresholds (usually 200).

We registered with the state(s), put the tax appropriate tax percentages in the tax table in eBay, and expected sales tax to be charged on orders from those state(s).

However, we checked the orders the next day and found out sales tax was not charged.

When we went to investigate why, (in the fine print) eBay said sales tax would only be charged on NEW or re-listed listings.

This is a big issue for us as we have over 9,000 listings.

We are updating the listings through a "bulk update" which does 500 at a time, but it still takes a while.

Has anyone else experienced this and have they found a workaround other than re-listing everything?

I think there should be a BIG WARNING from eBay on this!

If you write about this, please do not use my company or name. Thanks for any information you can send me on this.
Regards,
Anonymous



Comments (7) | Permalink

Readers Comments

Perminate Link for eBay Hampers Seller Efforts to Collect Sales Tax   eBay Hampers Seller Efforts to Collect Sales Tax

by: mcposty This user has validated their user name.

Fri Oct 5 21:48:48 2018

Talk to your state treasury and tell them Ebay will mot let you collect taxes.

Perminate Link for eBay Hampers Seller Efforts to Collect Sales Tax   eBay Hampers Seller Efforts to Collect Sales Tax

by: TomH This user has validated their user name.

Fri Oct 5 22:21:45 2018

Is there a seller who is surprised anymore at eBay's basic incompetence to operate a ''we are only a venue'' web-site?.

Perminate Link for eBay Hampers Seller Efforts to Collect Sales Tax   eBay Hampers Seller Efforts to Collect Sales Tax

This user has validated their user name. by: Marie

Sat Oct 6 02:37:14 2018

Yes to my knowledge the Bulk Editor is the only way to do it or TurboLister if you have it.  I'm not familiar with any of the other third party listing tools to know if you can bulk edit live listings in them.

It is an interesting question that the OP has.  One I'm sure Ebay hasn't considered at this point as it is a relatively new change.

When you change your buyer requirements you have a box you can check to apply to all your existing listings.  Or if you don't it will only apply to new listings.

They just need to come up with the same thing for sales tax.  But still a relatively new need for some sellers.

Perminate Link for eBay Hampers Seller Efforts to Collect Sales Tax   eBay Hampers Seller Efforts to Collect Sales Tax

by: thievesBay This user has validated their user name.

Sat Oct 6 11:53:31 2018

A more simple title for this piece to describe eBay in totality:

"eBay Hampers Seller Efforts"

Nothing more needs to be said about this seller destroying and self-destructive company.

Perminate Link for eBay Hampers Seller Efforts to Collect Sales Tax   eBay Hampers Seller Efforts to Collect Sales Tax

by: Grady This user has validated their user name.

Sun Oct 7 19:27:15 2018

It's probably Amazon's fault.

Perminate Link for eBay Hampers Seller Efforts to Collect Sales Tax   eBay Hampers Seller Efforts to Collect Sales Tax

by: timeaftertime This user has validated their user name.

Mon Oct 8 09:43:22 2018

@Anonymous OP :   As mcposty says, go right to the top - RIGHT NOW.  I would not stop with the state treasury (in New York it's ''Tax & Finance'') I would go IMMEDIATELY to your state Attorney General (''the people's lawyer).  Have all your paperwork ready to submit, especially the $$$$ total that eBay did not collect and has shorted you with a copy of each sale to document it was never charged, as promised.

I have sold on eBay since 1998 and always checked the box for NYS tax, which has always been collected.  

If you have always checked the ''charge tax'' box for your state, but are part of the experiment, ''new'' or ''relisted'' is hogwash.  It's blatantly obvious this is a GLITCH on eBay's part, but you held up your end of the bargain!  

And now you are supposed to do what? Bill all those customers for the tax they thought they weren't going to have to pay and try to collect after the fact ? (and then try to explain the mess to the AUDITOR who will be going through YOUR books, not eBay's)

Or eat it (how much $$$ on that many sales?)  

PLEASE follow through - go right to the highest state level - you can bet you are not the only one this has happened to. We ALL need YOU to be the ''smoking gun'' that gets eBay punished, and sadly the only way that will happen is if STATES go after them.  

We wish you the very best of luck; of course this was way out of your control, and I hope you can sue and get your costs back and then some.  

Perminate Link for eBay Hampers Seller Efforts to Collect Sales Tax   eBay Hampers Seller Efforts to Collect Sales Tax

This user has validated their user name. by: Marie

Mon Oct 8 13:00:19 2018

While most certainly Ebay could update the Sales Tax schedule to allow a seller to auto update all their listings, I don't think it is a law anywhere that they do so.  I'm not sure what any agency would be able to do for anyone in this regard.

Sellers can get the sales tax applied to all their listings that they want, it is just a more cumbersome method of doing it through bulk editing.  

I'm NOT defending the fact that Ebay has not improved their sales tax schedule to be more reflective of the more current rules and laws in place.  I'm just saying I don't think they have breached any law that you can go after them for.



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