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Wed Aug 23 2017 14:06:54

eBay Buyer Objects to Payment and Delivery Requirements

By: Reader

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Dear Ina,
I am experiencing on eBay what I believe is an unannounced buying change on the site. I should mention that I always pay for eBay purchases direct from my bank account, and have everything shipped to my post office box for safety.

Last night I purchased an item for my husband's car (which I could not find on Amazon), and was first advised (via a notice box) that the seller wouldn't ship to post office boxes, so I reluctantly changed the ship-to address to my street address. Then I was advised that the seller would only accept payment via a credit card through PayPal, or with PayPal credit. So, I reluctantly changed the payment method to my credit card.

This morning I decided to buy a collectible from Tokyo Disney, and during checkout I was again advised that I had to pay with a credit card or PayPal credit, and that the item could not be shipped to a post office box. So I didn't continue further.

In checking other items this morning, it seems like every seller is now requiring these same payment and ship-to requirements.

I am very unhappy about this and I will most likely not be buying anything else from eBay.
Regards,
F.




Comments (15) | Permalink

Readers Comments

eBay Buyer Objects to Payment and Delivery Require   eBay Buyer Objects to Payment and Delivery Require

by: FeelingFroggy This user has validated their user name.

Wed Aug 23 15:30:40 2017

We don't ship to post office boxes or APO/FPO, Alaska or Hawaii. Its our choice. If one doesn't like it, it is their choice to buy from a different seller.

Our reason remains ours.....and not open for discussion.

If one wants to know how we get around it. We just cancel the transaction and take what ever happens happens.

eBay Buyer Objects to Payment and Delivery Require   eBay Buyer Objects to Payment and Delivery Require

by: Chicago48 This user has validated their user name.

Wed Aug 23 16:29:11 2017

I recently had an order from DPO, AE which is a diplomatic post office overseas.  I had a dickens of a time trying to get ship now to understand the address.  APO and PO's are not easily recognized by Paypal/ship now.  So that could be why there's restrictions on APO addresses.  I believe AMZ has that same restriction.
As for paying via Paypal or credit card, or whatever, I believe those options are setup by the seller, not by Ebay.  But each site, except AMZ, has their own payment methods.  I believe Etsy has a payment system, Ecrater has Paypal and Stripe.  It's a pain for sure.

eBay Buyer Objects to Payment and Delivery Require   eBay Buyer Objects to Payment and Delivery Require

by: RL15 This user has validated their user name.

Wed Aug 23 16:56:28 2017


the real story here is, how the heck did you find what you were looking of? fleecebay usually just shows what they think you should purchase.

eBay Buyer Objects to Payment and Delivery Require   eBay Buyer Objects to Payment and Delivery Require

by: moonmyst This user has validated their user name.

Wed Aug 23 23:59:06 2017

I sell small items and have ALWAYS shipped to PO boxes without any issues. As long as the address is verified thru PayPal that's fine with me. And I always ship to Alaska, Hawaii & Puerto Rico because it doesn't cost anything extra to ship to those areas.
And as far as forcing me to pay for items a certain way? If I don't like it, I buy from someone else. Simple. Not sure why this reader feels he has an issue. If you don't like the seller's terms -- buy elsewhere.

eBay Buyer Objects to Payment and Delivery Require   eBay Buyer Objects to Payment and Delivery Require

by: thebobman This user has validated their user name.

Thu Aug 24 00:06:01 2017

I block PO Boxes on large/heavy items.

I might be selling a $200 item with free shipping that will cost $15-$25 to ship via UPS. If someone were to buy it and have it shipped to a PO box, suddenly the cost to ship goes up to $50. I can absorb $20 to ship it, but I can't absorb $50. If someone really wants it shipped to a PO box, they can message me and I'll ship it there for an extra $30

eBay Buyer Objects to Payment and Delivery Require   eBay Buyer Objects to Payment and Delivery Require

This user has validated their user name. by: Marie

Thu Aug 24 02:52:35 2017

For a seller, you do not have options to accept only certain types of payments via PP.  Meaning we can't say we only take CCs through PP.  Unless there is something new out there that hasn't hit my account yet, we have never been able to do this.

If we accept PP, we accept CCs, Debit cards, echecks, instant transfers, etc.  All the options that PP allows.  An exception would be if the seller requires immediate payment on the listing being purchased.  If that is the case, the buyer would not be able to pay via echeck / bank transfer.  They could use their Debit card however.

eBay Buyer Objects to Payment and Delivery Require   eBay Buyer Objects to Payment and Delivery Require

by: Tim This user has validated their user name.

Thu Aug 24 03:54:47 2017

Most likely the reason the sellers will not allow a PO Box is that they are shipping via UPS or FedEx - which are not allowed to ship to a PO Box.  Except, they can.

The USPS now has a program they call "Street Addressing".  Here is part of what they say about the program: "...with Street Addressing, a customer’s mailing address may be either the street address for the Post Office where their PO Box is located, followed by # and the box number, or PO Box followed by the box number. Some merchants do not allow shipping to a PO Box address. The Street Addressing option enables customers to receive packages and deliveries from private carriers who require a street address for delivery, such as UPS and FedEx."

I have used this service for years and it is wonderful. The only downside I've found is that if UPS delivers after say Noon, the USPS can hold that item until the next day (while they check it in).  The program is free, just sign up for it.

eBay Buyer Objects to Payment and Delivery Require   eBay Buyer Objects to Payment and Delivery Require

This user has validated their user name. by: Working It

Thu Aug 24 05:20:12 2017

I can't explain the credit card issue, unless the sellers required immediate payment. I have always chosen to use a credit card, as it adds another layer of buyer protection.

We have blocked shipping to PO Boxes for years... for many reasons. The primary 2 reasons are:
1) I retain the option to ship via UPS
2) Packages are not always picked up within the number of days USPS allows -- and they are returned "unclaimed"... for which the customer blames the seller, not themselves.  

eBay Buyer Objects to Payment and Delivery Require   eBay Buyer Objects to Payment and Delivery Require

by: Barbbie This user has validated their user name.

Thu Aug 24 08:35:26 2017

I take po boxes and apo etc and of course paypal. unless they changed something recently.

eBay Buyer Objects to Payment and Delivery Require   eBay Buyer Objects to Payment and Delivery Require

by: Whatever This user has validated their user name.

Thu Aug 24 12:11:19 2017

I pay the government for a PO box because I just don't want every tom dick and harry knowing where I live. There's alot of weirdos out there and why a buyer actually showed up at my door just to visit because they were in town - well that was it for me. If I encounter a seller who won't ship to my PO Box I just don't buy it and shoot the seller a notice that they lost a sale - most of the time they try to get me to buy off ebay which I never do I just find another seller

eBay Buyer Objects to Payment and Delivery Require   eBay Buyer Objects to Payment and Delivery Require

by: spooky This user has validated their user name.

Thu Aug 24 17:40:04 2017

the only reason a seller would or should ever state no post office boxes shipping is if they insist on using a shipping service other than the post office. UPS and Fedex can not deliver to PO Boxes, you would be surprised how many people do not realize that! I now use on postal shipping but when I had my UPS account I normally offered postal shipping at the calculated cost. If someone insisted on Postal shipping the cost is reflected. Unfortunately many buyers would pay the lower UPS cost and insist on shipping to PO Box. In those rare events I cancelled the whole transaction.

eBay Buyer Objects to Payment and Delivery Require   eBay Buyer Objects to Payment and Delivery Require

by: pennyemporium This user has validated their user name.

Thu Aug 24 23:52:53 2017

ya know... i live so far out in the sticks that my street address actually defaults to the post office.  sure.... you can ship a package to me at the street address, and it will end up at the post office, in my po box.  ship it fedex, ups, or amazon whatever.... the post office is the ''last mile'' of shipping, and the package will turn up there.  

also..... after many years i deliberately left a ''forwarding'' change on file with the post office AT THEIR INSISTENCE! all mail addressed to my physical address gets ''held'' and forwarded to my post office box.  

so when those ups boxes show up.... they are held at the post office.  amazon, walmart, zappos... anything else... all goes directly to the po box.  i just pick the packages up (secure, thank you!) and they don't have to deliver to my mailbox at the end of the road, in the middle of a field, in the pouring rain; not secure!

po box addresses don't necessarily mean a random post office box.  they may actually mean a more secure drop location and a concerned citizen interested in actually receiving their package!

eBay Buyer Objects to Payment and Delivery Require   eBay Buyer Objects to Payment and Delivery Require

by: unknown This user has validated their user name.

Fri Aug 25 05:06:34 2017

Missing from the OPs post is location and I wonder if she just started buying from the US vs France or the UK or anywhere else.

US sellers have no choice; we haven't been able to accept direct payment from someone's bank account since at least '08, if not earlier, when Paypal became the REQUIRED payment unless you sold on ebay motors or in some business equipment categories.

We can opt out of using paypal but but must offer an 'approved' online merchant account;

Before '08, I'd get money orders or even the occasional mailed cash in an envelope and never had an issue.

The US banking system isn't setup like the rest of the world AFA transferring cash. Vast majority of US banks charge $$ to wire transfer in or out while the rest of the world can just send money. The only bank I found that didn't charge $20+ to wire transfer back then when I looked into it was one little credit union in CA.

eBay Buyer Objects to Payment and Delivery Require   eBay Buyer Objects to Payment and Delivery Require

This user has validated their user name. by: Working It

Sat Aug 26 01:24:41 2017

@ pennyemporium -
My daughter lives way out in the sticks, also. I always ship to her via UPS. Her USPS driver leaves packages under her mailbox across the rural road from her home (which is also 1/4 mile or so up a drive). Rain, snow - doesn't matter, the packages are left exposed.
UPS delivers right to her covered porch.
 

eBay Buyer Objects to Payment and Delivery Require   eBay Buyer Objects to Payment and Delivery Require

by: Chicago48 This user has validated their user name.

Sun Aug 27 08:26:13 2017

OT:  Is anyone else bothered by non-payment customers who bid or accept an offer.  I just had to open a non-paid item case.  It really bothers me that I have to wait over a week for payment.  There should be a way that Ebay mandates payment at the time of winning a bid.  Maybe put a block on the payment in Paypal?



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