It's been quite a while since I've written to you regarding eBay. Due to very poor sales over the past year, I actually have pulled all of my items. I made more money in my garage sales last year than selling on eBay. But I digress...
I have two bones to pick with eBay.
First, after I signed into eBay, I see a little "i" in a circle to the left of the URL www.ebay.com. Ironically, I've been dealing with this very issue on several of my own web sites. You see, the "i" can be opened and it reads, "Your connection to this site is not secure. You should not enter any sensitive information this site (for example: passwords or credit cards) because it could be stolen by attackers."
I fixed the problem for my own stores. My web host helped we walk through the steps and it was an easy process. Now, my sites show Secure and https:mydomainname
However, pray tell how can eBay operate without an http"S": on their web site? I am already signed into eBay and I'm still being told the site is insecure. Can you please ask if others are seeing this too? No wonder, sales are down. We are being told NOT to trust the eBay web site! Why do they not have a secure "s" site?
My other complaint with eBay? They have owed me a $25 credit and my spouse a $7 credit from accounts that have zero inventory for several months now, and you think they could auto-refund us? No, they just send monthly statements stating the credit.
If they can take money from us via PayPal, why the heck can't they refund us without having to ask? I bet they are hoping to keep refunds from old account at some point. I contacted them through the web site today and asked for a phone call. Never got a call. Surprise, surprise.
I welcome whatever you can find out, especially about the unsecured (no http"S":).
Note from the editor:
This reader's concerns over the security of the eBay site, sent on Monday night, are valid - see today's report in The Register