|Thu Nov 16 2017 10:54:09|
eBay Breaks Email Marketing as Seller Sales Slump
The tool eBay sellers use to market to customers isn't working, according to a reader who is facing their worst holiday season in 18 years.
I know that the geniuses at eBay are doing everything in their power to prevent communication between sellers and buyers, but there is a new "glitch" at eBay right before the holidays that is beyond ridiculous.
Email marketing is not working. You prepare your letter to be sent to your store subscribers, they mark it as sent, but no letters go out. Of course, since you can only send email through email marketing once a week, you have to wait another week to try again.
This has been going on for at least 2 weeks and I've called them several times about it. It is a "high priority" known problem that "they are working on."
I was hoping that perhaps a letter to my customers would inspire sales - which have bottomed out due to eBay's changes and ineptitude - but they are determined to give me my worst holiday season in 18 years.