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Fri Oct 13 2017 12:04:00

Beware of eBay Seller Pro Charges for Auction Listings

By: Reader

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Dear Ina,
Just a heads up for those that are still using Seller Pro from eBay and not seller hell (Seller Hub). If you have any auctions that have the designer frame around your descriptions you need to check your invoice for a charge.

We have more than 5,000 auctions of which eBay is charging 30 cents per auction for the designer fee.

There is no way to correct this, and eBay says they are working on it. If you delete the auction you can't relist as they will still charge a 30 cent fee. You have to do a new auction, meaning you will lose the quantity sold number and have to take a new picture for the auction.

You can't go into the auction and revise it as there is no way to delete the frame.

It's a mess, and we are currently $3000.00 in the hole to eBay for September.
S.




Comments (9) | Permalink

Readers Comments

Beware of eBay Seller Pro Charges for Auction List   Beware of eBay Seller Pro Charges for Auction List

This user has validated their user name. by: Ming the Merciless

Fri Oct 13 13:42:21 2017

If it takes 100 phone calls to 'customer service,' demand they remove these frame charges. Ask to speak to a supervisor and continue to escalate up the chain of command until these charges are removed.

Good luck!

Typical ebafia incompetent coding and seller manipulation.

Beware of eBay Seller Pro Charges for Auction List   Beware of eBay Seller Pro Charges for Auction List

by: P.Dorf This user has validated their user name.

Fri Oct 13 16:08:52 2017

As Ming says, though I don't believe the incompetent coding.
IMO, a deliberate BLEG (Bottom Line Enhancing Glitch), no doubt to boost Q4, maybe announce that sellers have to call & hope a lot don't notice.

Beware of eBay Seller Pro Charges for Auction List   Beware of eBay Seller Pro Charges for Auction List

This user has validated their user name. by: toolguy

Sat Oct 14 02:27:31 2017

5000 x .30 cents = $1500

So you're really only in the hole $1500, not sure what your other $1500 is for (fees maybe)

But you give the impression that eBay has done you wrong by $3000 which doesn't add up. . .

Beware of eBay Seller Pro Charges for Auction List   Beware of eBay Seller Pro Charges for Auction List

This user has validated their user name. by: Marie

Sat Oct 14 02:42:41 2017

@S

How do you have a "quantity sold" on an auction?  Dutch auctions haven't been allowed for a long time.  Do you mean a Fixed Price listing?

As to the issue you are having.  Can you figure out what HTML is in your listing that is creating the borders?  If you can, you can delete that and then you shouldn't have the issue anymore nor would you have to recreate the listing.  I know it is a whole lot of work, but it is just a thought to consider.

Beware of eBay Seller Pro Charges for Auction List   Beware of eBay Seller Pro Charges for Auction List

by: sellerchick This user has validated their user name.

Sat Oct 14 17:29:35 2017

Download everything with file exchange and reupload with the theme field blank

Beware of eBay Seller Pro Charges for Auction List   Beware of eBay Seller Pro Charges for Auction List

by: minnie This user has validated their user name.

Sun Oct 15 11:14:13 2017

There is no HTML for the Listing Designer.  That option was removed with the update to the Advance Listing Tool, removing LD, watermarking option, and page views.  LD is free with subscription to Selling Manager Pro in the Collectibles, Art & Antiques and Pottery categories, as I recall.

I am able to continue to use LD but I have to select SELL SIMILAR on the listing that is using LD.

Beware of eBay Seller Pro Charges for Auction List   Beware of eBay Seller Pro Charges for Auction List

by: Barbbie This user has validated their user name.

Mon Oct 16 00:57:50 2017

I did not find any of those, I did find another 1.00 gallery fee which I did not sign up for and an insertion fee with no associated listing number and it has been going on for months.

Beware of eBay Seller Pro Charges for Auction List   Beware of eBay Seller Pro Charges for Auction List

by: Whatever This user has validated their user name.

Mon Oct 16 11:38:42 2017

Just another reason to NEVER buy into anything fancy ebay promotes - never have never will - just stick to the basics folks - all those fancy things don't really sell the item you know - it's the price and the pictures that sell the item.  

Beware of eBay Seller Pro Charges for Auction List   Beware of eBay Seller Pro Charges for Auction List

by: Barbbie This user has validated their user name.

Mon Oct 16 12:17:36 2017

@whatever
A long time ago, maybe last year, an ebay "glitch" just randomly checked off boxes for the gallery photo so that you would get an extra dollar(s) charged and you of course, would not know unless you check your bill. I had 6, I took them all off, and looked the next couple months didn't see any so thought it was over. So now, I have another one there, I have not touched that listing so don't know why it is there, another glitch for an extra dollar per seller from ebay I suppose.

The 5 cents is just an extra charge under "insertion fee" there is no ebay item number to fix and it has been going on for months, so long I stopped looking...way last year.

Check your bills.



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