I'm hoping readers can help me figure out an eBay listing problem. I sell individual items and use the regular auction listing formats, none of the bulk uploading or other similar volume seller tools.
I went to list an item recently (using the "SELL SIMILAR ITEM" function - which I do a lot) and despite having created the original listing with the old form, the SELL SIMILAR response brought up the new form that is unworkable for me.
There is a message at the top that says, "It looks like you're using some of our advanced options. That's great. If you don't need to make any changes related to these options, you can continue listing with the quick listing tool. If you need to make changes to these options, go to our mobile app."
What in heck do I do? This is completely out of the blue. I never did anything that I know of to change to the "quick listing tool" so why does eBay think I am "continuing" with it???
I looked everywhere I knew in Seller Preferences and could not find anywhere that would let me choose the classic form or the new quick listing tool. IS THERE A SETTING I MISSED?
I do not even own a mobile device, I just want to continue listing with the long form. I do not want to use the "quick listing tool" at all!! I was and still am completely unable to figure out how to get out of this form and back to the old reliable that included all the listing options and blanks to fill in.
In desperation I phoned eBay and the CS rep gave me instructions to "Opt Out." Which worked for the items I listed last week. I am now back (I HOPE) using the old form and not the mobile one and it usually seems to work for my "Sell Similar".
HOWEVER, when I try to use some of the other listing related functions such as REVISE ITEM (for example) the form that appears is the new quick listing tool!! Wouldn't you think that OPT OUT means OPT OUT ??? but apparently it does not.
Can anyone help me learn how to get back to the classic old full fill in the blanks form? There is information I want to include in my listings that this new abbreviated version will not let me input.
Thank you in advance!!