I am a non-business eBay seller residing in Greece. All eBay fees are charged to me by eBay Europe S.a.r.l. based in Luxembourg.
Consequently all eBay fees charged to me included Luxembourg VAT (17%) as also indicated on all their invoices ("The above amounts include legal VAT").
This means that a 15 $ fee charge for example is analyzed as follows : 12.82 net eBay fee + 17% VAT = 15.
As of July 2016, I notice that eBay started applying on their fees to sellers the new EU rule by which VAT is charged at the rate of the country of residence of the customer (in my case Greece, 24%).
BUT THEY DO NOT APPLY 24% ON THEIR NET FEES. THEY APPLY IT ON THE ALREADY VAT-TAXED FEES.
In the example above they charge 24% VAT on 15, instead of on 12.82.
This results to a compound "VAT" collection of roughly 45% on their net fees (in the case of Greek sellers, I suppose similar overcharges apply to other EU country member sellers).
I tried to discuss this with their support teams both on ebay.com and ebay.co.uk but - as expected - in vain.
Is this a convenient way for eBay to increase their fee income from non-business EU sellers?
I understand this to be a very serious matter and would appreciate your opinion.