A few weeks ago I received the new "easy to use" listing tool from eBay. It didn't take more than one listing attempt for me to figure out it's a terrible tool.
First of all, after putting in the item to be classified in category, it would buffer for a long period of time. After that, things got worse.
Everything in the tool had to be input from scratch. For instance, when listing as similar in a current listing, only changes from the item you are copying need to be re-input. Also, previously when using the Sell button on the top of the My eBay page, certain items were automatically populated, i.e. 30 day to ship, charge a % restocking fee, etc.
The new listing feature has to have all that information put in AGAIN. It's a lot of work and leaves room for error when listing. I listed a few items in the latest eBay promotion that offered a 25% discount on final value fees with 30 day return, etc. but I failed to put that in and I lost out on the discount after the item sold. Worse, I copied that ad to do similar in order to try to circumvent the new sell feature and those ended up without the minimum criteria for TRS.
The new listing feature automatically has auction as the default and when changing to Fixed price, the 7 day auction period stays in. After changing the fixed price duration to GTC, it reverts back to the original 7 days and that has to be changed again so I had to look at the duration to ensure it picked up the new duration.
Did eBay even think about this when they developed this new "improved" one page listing feature? I don't think they did any actual user research during the development.
The worse part about the whole thing is that I had to call customer service to opt out. It took about 1/2 hour to get through that process. Then yesterday I was again automatically opted into the new listing feature I do not want. I had to call Customer Service again and have it removed. I asked if there is a way to get rid of it myself and the CR said no. She said she removed the feature for good but I don't know if that's the case or not - only time will tell.
How does everyone else feel about this feature and how hard was it for them to opt out?