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Thu June 16 2016 08:00:04

eBay Shipping Coupon 'Disaster' for Canadians

By: Reader

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Dear Ina,
I'm writing to let you know about the state of the new shipping coupon rebate system and how it affects Canadian sellers. 

Canadian sellers received their first coupon a day or two ago, and naturally we all went jumping for the free stuff! Sadly though we found that not only were the supplies triple the cost for Canadians but the supposed free shipping would be eaten up by the brokerage fees charged by FedEx. 

These are not customs charges but brokerage fees and can be almost double the cost of the shipment, which makes the "coupon" and "free" shipping a moot point. 

Now as a Canadian seller I am well aware of the differences between the dollar of our 2 countries but still 3x the amount? Seems a little excessive to me. 

Add in the brokerage fees and you get no deals for Canadians. 

With the recent changes from US to CAD dollar listings, this is just one more spear in the heart for Canuck sellers. 
Sincerely
S.

Note from the editor: Letters like this one continue to come in from readers, you can find our coverage of the coupons in today's Newsflash.

Update: This topic came up during a weekly chat on eBay Canada where a moderator addressed the issue in several comments including the following:

"Shipping these items via FedEx was actually an error which is being repaired as we speak. All shipments going forward should be sent via USPS and the listings are being updated to reflect that, which will result in lower prices shown on the listing.

"For your current order, please get in touch with the seller via the listing you bought from and explain your predicament. If that fails, please reach me."

He also said, "We know that ordering supplies that come from the US is far from ideal for Canadian sellers. We are working on a better, fully Canadian solution that should level the playing field."




Comments (4) | Permalink

Readers Comments

eBay Shipping Coupon 'Disaster' for Canadians   eBay Shipping Coupon 'Disaster' for Canadians

by: Volvo351 This user has validated their user name.

Thu Jun 16 08:15:07 2016

I don't sell to Canada anymore. Shipping across the border, by either USPS or private carriers, has gotten too expensive.

eBay Shipping Coupon 'Disaster' for Canadians   eBay Shipping Coupon 'Disaster' for Canadians

by: FeelingFroggy This user has validated their user name.

Thu Jun 16 11:20:00 2016

It doesn't matter what fleecebay does or doesn't do nothing is right according to the criers here. There are hundreds of thousand sellers who just don't care as they have other more important things to worry about.

I wonder if these same people didn't get a coupon but higher prices would they still be crying.

eBay Shipping Coupon 'Disaster' for Canadians   eBay Shipping Coupon 'Disaster' for Canadians

by: Wrath This user has validated their user name.

Thu Jun 16 16:35:28 2016

I agree with the OP - the brokerage fees and the high cost of the products (some were 3x's as much as USD). It has stopped many from using a PAID FOR Perk. We are not criers, but informers and they (eBay Canada) have attempted to make it right. If you do not inform, you cannot change. Thank you to all who informed.

eBay Shipping Coupon 'Disaster' for Canadians   eBay Shipping Coupon 'Disaster' for Canadians

by: moreintheattic This user has validated their user name.

Mon Jun 20 08:52:36 2016

If you're in Ontario and live in the GTA you need to Google Chit Chat Express.  Not only do they sell super reasonably priced packing materials but they offer a worldwide shipping service a fraction of what Canada Post charges.  I don't work for them, I patronize them.



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