|Wed June 8 2016 14:10:19|
eBay Glitch Prevents Buyer from Completing Purchase
I've recently begun purchasing again on eBay after a 6 month hiatus. The "Pay Now" box has changed.
In the past, I always hit "I don't have a PayPal account" as I always pay with a credit card. I no longer need to do this, as a box to "pay by credit card" comes up immediately. However, it comes up with a credit card number already inserted and which I don't necessarily wish to use. There is an "edit" feature to change the number, but there seems to be no way of actually getting rid of the card which is "sticky" and thus apparently stored in either eBay's or PayPal's system.
I have checked my eBay accounts and my PayPal account (which I only use to receive money) and that card number is not attached to any of my accounts. So why is it "sticky" on an eBay invoice?
Also, today, I went to pay for something, clicked "edit", put in another (business) card number and paid. But the payment was debited to the original card number which is a personal credit card. So today, it become not merely annoying but a real problem.
Is anyone else experiencing this? And how can we make it go away?
With best regards