I'm sure this subject has been addressed before, hundreds, maybe thousands of times.
I am a small seller of years of accumulated stuff. Not a "drop shipper" not a "flea market" reseller. Just stuff from my own home & major downsizing. I've done well enough to become a Top Rated Plus seller after being a member on eBay for 15 years. As with all TRS, I've adjusted and jumped through every hoop to maintain that.
After their last "update" of 30 day return policy, I agreed and was good to go. I might add. I have never had a return, a complaint or an issue. 100% pos FB and 5 stars across the board.
Then, my last 2 sales went rogue.
I sell a lot of glass items and just sold a candy dish with lid to a buyer in CA. I'm in PA. When I went to print the label, it was calculated at 1 LB. so the buyer paid shipping for 1 LB.
There is no way I had it at 1 LB. I double check every detail before I even list anything, especially the calculated shipping weight. I add 1 LB. to everything just for the box, bubble wrap & packing foam. No way would I have that at 1 LB total. I even double check a listing after it's listed JIC.. I've never had to revise anything... ever!
So I sell something for 4.00, buyer pays for 1 LB. I have no choice but to ship, so ultimately I've just "paid" this buyer to buy my candy dish. Cost me near 11.00 for the shipping, buyer's total was 11.85... do the math!
Upon finding this, I went and checked all my other listings that were all ending and sure enough, everything was at 1 LB. The Canada sale (see below) was showing shipping 1st class... for an item packed weighing 3-4 LBS.
I now have to revise every single thing and pray it sticks...
I just had 182 listing end yesterday. The very last thing that was ending, sold... To a buyer in Canada!
I "DO NOT" sell outside the USA and have all the blocks in place. I even double checked that. Yup, all blocked, even Canada.
Last year I tried eBay's Global Shipping Program and it was a nightmare! The very 1st thing I sold was a tea cup to Germany. Packed so well with so much bubble wrap, you would have to run over the box with a truck to break it... well it arrived broken!
My "ONLY" issue ever... but not my fault and eBay agreed. eBay refunded the buyer because it happened after it left the GSP facility. I then removed all breakables from the program and then ultimately opted out completely.
And, the high shipping costs to the buyers. Of all the international sales via the GSP I did have... not 1 buyer left feedback... probably so angry about the shipping costs.
So there... another eBay glitch... selling to a buyer outside the US and now I need to contact eBay about this issue!
Relisting has now been put on hold indefinitely.
Maybe I'm just paranoid but it's feeling like eBay really is trying to weed out us small sellers by any means possible... even sabotage! Or messing things up enough so we get defects and lose our TRS status. It must really be true, ya think?
Thanks for listening,