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Fri Feb 26 2016 10:50:15

Reader Says eBay Delivery Time Estimates Are Inconsistent

By: Reader

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Dear Ina,
eBay is creating confusion for customers about Delivery times. Have a look at item 301874857356.

If the customer views it on ebay.com.au delivery time is 5-7 days for delivery within Australia.

If they view it on ebay.com they are saying delivery time is 3 days for delivery within Australia.

No wonder there is confusion.
Regards
J.




Comments (3) | Permalink

Readers Comments

Reader Says eBay Delivery Time Estimates Are Incon   Reader Says eBay Delivery Time Estimates Are Incon

This user has validated their user name. by: Marie

Fri Feb 26 15:21:41 2016

When I view it [and I'm in the USA], it says 7-15 BUSINESS days.  Not just regular days, but business days, which is what it should say.  It makes a big difference as they are not the same thing.

Reader Says eBay Delivery Time Estimates Are Incon   Reader Says eBay Delivery Time Estimates Are Incon

by: comet This user has validated their user name.

Tue Mar 1 00:27:32 2016

Some delivery times have been posted on the US site that tell the buyer they will get their item the NEXT day--no if's and's or but's about it!  

The PO is not much better at this.

And yes--there is HUGE confusion and add to that the new "glitch"  where the TRACKING info is NOT being shown on ebay    ---reported to EKG----so the buyers are not able to SEE where their item is.  

Altho ya gotta wonder---I sent one buyer a Message about this and gave him the Tracking number.  TELLING him this was the United State Postal System;   and then he---asked--What carrier that was.  Yes--this guy IS living in the USA.  

Reader Says eBay Delivery Time Estimates Are Incon   Reader Says eBay Delivery Time Estimates Are Incon

by: skl3255 This user has validated their user name.

Tue Mar 1 16:51:22 2016

The USPS tracking system is so inconsistent.  I made two drop offs at the post office on Saturday.  My early morning drops offs showed that the packages had been accepted.  But my afternoon drop offs showed absolutely nothing.  Even my Monday drop offs showed that the packages had been received by USPS.  I started to worry thinking that maybe they were lost and then checked again today to see that they were delivered but no tracking from my location or in between.



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