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Wed Feb 10 2016 09:57:46

A Case of Disappearing Feedback on Amazon?

By: Reader

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Dear Ina,
Something really suspect going on with the Amazon feedback system. A seller seems to be getting nearly all of their numerous negative feedbacks, mostly for late or non-delivery, removed. This is one seller that has been spotted, this may be more widespread.

There are a couple of discussions on it on Amazon:



This must be serious cause for concern for potential buyers, and needs further investigation.
Please withhold my name.




Comments (6) | Permalink

Readers Comments

A Case of Disappearing Feedback on Amazon?   A Case of Disappearing Feedback on Amazon?

This user has validated their user name. by: Rexford

Wed Feb 10 11:06:29 2016

Amazon representative says "I won't be able to give you details of any outcome"

Nor does she want to. If something smells rotten it likely is. This sounds (and smells) so eBay.

A Case of Disappearing Feedback on Amazon?   A Case of Disappearing Feedback on Amazon?

This user has validated their user name. by: Marie

Wed Feb 10 16:53:31 2016

Yet it's Amazon not Ebay.

On Ebay I really haven't ran across any account that has a bunch of negs removed.  Not even from their cherished diamond sellers.  I mean just look at Toys R Us.  

I think this behavior is all Amazon.

A Case of Disappearing Feedback on Amazon?   A Case of Disappearing Feedback on Amazon?

by: Chicago48 This user has validated their user name.

Fri Feb 12 07:01:54 2016

I had negatives removed for two of my AMZ products because the buyer rated the product and not the Service.  From what I understand the buyer should rate the service (did it arrive on time?).  If they want to rate the product, there is a product review section (write a review).

A Case of Disappearing Feedback on Amazon?   A Case of Disappearing Feedback on Amazon?

by: Chicago48 This user has validated their user name.

Fri Feb 12 07:06:29 2016

Ina, please preference this complaint by the seller with UK.  Because the complaints are coming from AMZ-UK, not the US.  It might be different overseas.

A Case of Disappearing Feedback on Amazon?   A Case of Disappearing Feedback on Amazon?

by: davealex This user has validated their user name.

Fri Feb 12 10:46:38 2016

I totally neglected to have Amazon negative feedbacks removed when they are purely product reviews. I had about 25 of those. I just went in and got all 25 removed in less than 10 minutes! Now I have 100% positive.

A Case of Disappearing Feedback on Amazon?   A Case of Disappearing Feedback on Amazon?

This user has validated their user name. by: Rural artist

Fri Feb 12 15:00:52 2016

Unfortunately, sellers here are in for a seller storm. The CEO is a later comer to the scene of do whatever it takes to be this magical number 1. And that means sellers will be the magical losers. This is an old business dirty trick model that thankfully people are tired of but has left us with bigger problems of the 1% view. But maybe you all will be behind the curve unless you organize, which I understand right now you will be punished if you talk to one another. Good Luck!



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