I hope this letter can reach the ears of readers and eBay alike. For the last 3 months I've been repeatedly been reporting a seller on eBay for major site violations in which eBay has done nothing to resolve the issue. I called Multiple times, emailed Multiple times and they always tell me it will be resolve thanks for coming out.
Today I had my final straw, I feel as if eBay no longer cares about dealing with sellers that violate their polices just as long as that seller makes them money. The seller I would like to call out is (links to 3 seller accounts).
Now, if you actually look at this seller you will find a lot of odd things.
1. Feedback Manipulation - There show obvious signs that this seller has been manipulating the feedback system in order to obtain top rated seller status and also inflate their feedback to make it look like they sold much more, also to hide the negative feedback's they received for being terrible sellers, which is of no surprise and this is done for all the account if you take a look at the history you will find a clear pattern of the same buyer buying very cheap items many times.
2. Registered in Israel, but claims to be shipping from the USA which is unlikely since some feedback complained about it being shipped from outside the USA.
3. Multiple high dollar selling limit accounts with no selling experience other than the fake feedback how is that even possible? Most of the accounts got registered just last year and already listing over 800k with such activity?
4. Duplicates - All the accounts you see are duplicated, if you notice the only thing different is the background color of the photos, to make it look like their different items, but it's all the same.
Now when I first called eBay (called Multiple people to make sure it got reported) they "all" told me that for sure this was a bad seller and that it would get taken care of, 3 months go by and nothing has been done about this seller. I went on to report this issue to someone at eBay direct via email in which he replied to just report it on eBay, he basically didn't care.. is this the attitude of the new eBay ?
It makes me wonder how serious eBay really is about Trust and Safety? Or is it more interested in money at the end of the day?
Hope this letter can shed light on this issue and have some type of resolve as a seller I work hard to maintain my standards and for other sellers that behave badly and not be dealt with is rather irritating.