|Thu Nov 3 2016 22:40:42|
The Post Office Is Not the Tooth Fairy
RE: Your article "Shipping Costs More Important to Holiday Shoppers than Speed" (link
After years of selling online, I think the answer to my question of "What in the world are buyers thinking?" has been answered. Apparently twenty-five percent of online buyers live on a different planet than the rest of us and believe that shipping is actually free.
Shipping is NEVER FREE. The buyer is either paying more for the item as shipping costs have been included or has paid for a membership to cover costs of shipping.
I imagine it is a high percentage of these same twenty-five percent of online buyers that have more problems with the items they buy than most, and are Return Queens. The Post Office is not a tooth fairy leaving free packages on your doorstep. They are a business that charges for their services.
Side note: We all pay more at the Post Office for postage to make up the huge discounts the Chinese, Amazon, and other large shippers get on shipping costs.