|Tue Sept 8 2015 13:38:46|
eBay Seller Unable to Participate in Promotion
As with eBay's last free listing promotion, we were included this week in the new variable 45-day promotion that began Sept. 1. We received 180 free listings, equal to about 10% of the listings in our eBay Anchor Store.
And just like last time, all our free listings were immediately eaten up with relistings of our good-til-canceled fixed-price listings, which means that in both promotions we never got to list a single auction.
We pay for an Anchor Store because we have a lot of GTC listings and the Anchor Store is a better deal for us. But eBay uses the GTC listings we're already paying for to wipe out the free listings, so we get nothing out of the promotion because we never even get a chance to list auctions with the free listings.
Since they changed the Anchor Store rules, the only free auction listing we get are 100 in collectibles categories only, so we wait for these free listing promotions to auction items in categories other than collectibles, then eBay steals our free listings by charging off GTC listings we're already paying for.
This punishes us both for having an Anchor Store and for having GTC listings. You would think after this happened the last time, eBay would do something about it, but as with so many things they never learn.
Once again, thanks eBay.
The Grey Fox
Note from the Editor: This is not the first such complaint we've received recently about this type of problem, and this article from last month points to other problems sellers have had with eBay promotions.