eBay's "NOISE" NEEDS TO GET ORGANIZED & START ADVOCATING.
The power of all the EcommerceBytes contributors needs to be immediately harnessed and transformed into an enormous and powerful advocacy and lobbying "group". It is time for talk to be turned into action - by everyone!
There is a core group of contributors on this site that has brilliantly stated and analyzed all of the substantive problems and issues. The extraordinary volume of the evidence and the testimonials should have long ago warranted and prompted immediate and comprehensive "official" reviews, investigations and actions.
Perhaps several in that core group can quickly work together to come up with a succinct and compelling letter that summarizes the significant problems that deserve the immediate attention of regulatory agencies, legislators, etc. It is obvious to all EcommerceBytes readers that many of the contributors here have decades of pertinent experience in retail (B & M and ecommerce), customer service, fraud management, banking & finance, contracts, etc..
The breadth of knowledge and experience revealed in thousands of posts on this site makes a little "consortium" of "experts" the logical starting point for a grass roots "movement".
Although we hate form letters, in this case, a form letter sent by huge numbers of eBay current and past sellers/buyers would be a VERY powerful starting point. Those who are so inclined can also attach their own letter in which they give specific examples of their own personal experiences with eBay's / PayPal's policies, actions, and decisions.
Each "lobbyist" should be sure to write about how long they have sold/bought on eBay, their background, changes in their business (and in their abilities to provide for themselves and their families as the "venue" was manipulated), etc. Those who quit eBay (or were "shut down" by eBay) should clearly explain how and why they are no longer on the global "venue". Those who have not yet completely exited eBay, but whose businesses have been decimated (by invisibility, search manipulation, forced returns/thefts, etc.) should give some specific examples so that the recipient understands the seriousness of the concerns and charges.
Even if you do not want to attach a personal letter, sign and send the form letter! Every voice and every letter will matter.
What we have all experienced and witnessed cannot stay in the shadows (& just be archived in years of posts on this site). It needs to be concisely but powerfully explained and revealed to those with the fiduciary duty to investigate, to take action and to determine equitable and just remedies.
"THE NOISE" that has really been somewhat silent in the "real world" beyond specialized blogs and forums, needs to join hands and voices - and become a deafening roar.
Once "THE NOISE LETTER COMMITTEE" has quickly come up with an excellent "form letter", they can also provide a list of some of the people and offices (at the national level) that should receive the letters (by email and/or by USPS snail mail). Everyone in this new "army" of advocates should certainly also deal with local and state elected officials, regulatory agencies/offices, etc.
The creation of an excellent "cover letter" (with an attached personal letter, when possible) sent by thousands of eBay's ecommerce "victims" should get someone's attention. Many have felt powerless because they feel that they cannot write well enough, that any correspondence or phone call would just be ignored, or that they would face the retaliation already suffered by some of their colleagues in the eBay trenches.
Silence and timidity accomplish nothing.
THE NOISE NOW NEEDS TO GET VERY NOISY.
And perhaps in the midst of it all, some visionary and ethical investors will realize that there are millions of "customers" ready to patronize - as sellers & buyers - an exceptional new venue that is created, operated and used by innovative and creative thinkers with genuine expertise, tested experience, business acumen and ethics.
The dedication, hard work, diligence, and accomplishments of many small businesses (eBay sellers) in the U.S. and abroad have been flushed down the drain (in recent years) in advance of the venue going down the drain. But we should not all just be silent observers, bystanders and witnesses to fraudulent, criminal and illegal activity. True unjust enrichment needs to be examined. If we do nothing, the apparent "success" of what we have all witnessed will sadly become the playbook for other similar venues.
Thank you for the opportunity to be a bit of a cheerleader for the true underdogs in this ongoing debacle,
A DEMORALIZED READER WHO HOPES THAT MANY VOICES WILL BE HEARD - once some of this site's most astute contributors create an advocacy/lobbying "form letter" that everyone else can use