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Fri July 24 2015 14:00:10

Reader Calls for eBay Seller Advocacy Group

By: Reader

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Dear Ina,
eBay's "NOISE" NEEDS TO GET ORGANIZED & START ADVOCATING.

The power of all the EcommerceBytes contributors needs to be immediately harnessed and transformed into an enormous and powerful advocacy and lobbying "group". It is time for talk to be turned into action - by everyone! 

There is a core group of contributors on this site that has brilliantly stated and analyzed all of the substantive problems and issues. The extraordinary volume of the evidence and the testimonials should have long ago warranted and prompted immediate and comprehensive "official" reviews, investigations and actions.

Perhaps several in that core group can quickly work together to come up with a succinct and compelling letter that summarizes the significant problems that deserve the immediate attention of regulatory agencies, legislators, etc. It is obvious to all EcommerceBytes readers that many of the contributors here have decades of pertinent experience in retail (B & M and ecommerce), customer service, fraud management, banking & finance, contracts, etc.. 

The breadth of knowledge and experience revealed in thousands of posts on this site makes a little "consortium" of "experts" the logical starting point for a grass roots "movement". 

Although we hate form letters, in this case, a form letter sent by huge numbers of eBay current and past sellers/buyers would be a VERY powerful starting point. Those who are so inclined can also attach their own letter in which they give specific examples of their own personal experiences with eBay's / PayPal's policies, actions, and decisions. 

Each "lobbyist" should be sure to write about how long they have sold/bought on eBay, their background, changes in their business (and in their abilities to provide for themselves and their families as the "venue" was manipulated), etc. Those who quit eBay (or were "shut down" by eBay) should clearly explain how and why they are no longer on the global "venue". Those who have not yet completely exited eBay, but whose businesses have been decimated (by invisibility, search manipulation, forced returns/thefts, etc.) should give some specific examples so that the recipient understands the seriousness of the concerns and charges. 

Even if you do not want to attach a personal letter, sign and send the form letter! Every voice and every letter will matter.

What we have all experienced and witnessed cannot stay in the shadows (& just be archived in years of posts on this site). It needs to be concisely but powerfully explained and revealed to those with the fiduciary duty to investigate, to take action and to determine equitable and just remedies. 

"THE NOISE" that has really been somewhat silent in the "real world" beyond specialized blogs and forums, needs to join hands and voices - and become a deafening roar. 

Once "THE NOISE LETTER COMMITTEE" has quickly come up with an excellent "form letter", they can also provide a list of some of the people and offices (at the national level) that should receive the letters (by email and/or by USPS snail mail). Everyone in this new "army" of advocates should certainly also deal with local and state elected officials, regulatory agencies/offices, etc. 

The creation of an excellent "cover letter" (with an attached personal letter, when possible) sent by thousands of eBay's ecommerce "victims" should get someone's attention. Many have felt powerless because they feel that they cannot write well enough, that any correspondence or phone call would just be ignored, or that they would face the retaliation already suffered by some of their colleagues in the eBay trenches. 

Silence and timidity accomplish nothing. 

THE NOISE NOW NEEDS TO GET VERY NOISY. 

And perhaps in the midst of it all, some visionary and ethical investors will realize that there are millions of "customers" ready to patronize - as sellers & buyers - an exceptional new venue that is created, operated and used by innovative and creative thinkers with genuine expertise, tested experience, business acumen and ethics. 

The dedication, hard work, diligence, and accomplishments of many small businesses (eBay sellers) in the U.S. and abroad have been flushed down the drain (in recent years) in advance of the venue going down the drain. But we should not all just be silent observers, bystanders and witnesses to fraudulent, criminal and illegal activity. True unjust enrichment needs to be examined. If we do nothing, the apparent "success" of what we have all witnessed will sadly become the playbook for other similar venues. 

Thank you for the opportunity to be a bit of a cheerleader for the true underdogs in this ongoing debacle,
A DEMORALIZED READER WHO HOPES THAT MANY VOICES WILL BE HEARD - once some of this site's most astute contributors create an advocacy/lobbying "form letter" that everyone else can use




Comments (45) | Permalink

Readers Comments

Reader Calls for eBay Seller Advocacy Group   Reader Calls for eBay Seller Advocacy Group

by: sasikat9 This user has validated their user name.

Fri Jul 24 14:23:17 2015

The problem is, how are these people for the so called board going to be chosen, or elected.

Are they going to be the Ebay Favorites or Diamonds.

Or are they going to be the know it alls on the Ebay discussion boards.

Or are they going to be the whiners that regularly forecast Ebays death throes here.

How about the Chinese Scammers.

Or maybe a few of the losers on your blocked bidder list.

NO BOARD WILL WORK.  Ebay's only goal is to make wallstreet and the stockholders happy and as long as they are happy anyone else is just noise in the background.

Reader Calls for eBay Seller Advocacy Group   Reader Calls for eBay Seller Advocacy Group

by: pace306 This user has validated their user name.

Fri Jul 24 15:42:10 2015

I dont want to be a "negative nancy", so while my comments may see negative - Im trying to just play devils advocate.

1) eBay doesnt care how many emails or letters an individual sends. Since sellers are considered "lucky to even be allowed to sell on eBay" aka its a privilege and not a right or opportunity, any correspondence they submit goes no where.

eBay corporate board meetings would simply have the eBay team member who deal with them, pull one out and then everyone there would have a good laugh at that poor sellers expense. Plus the sadistic eBay employees could and would EASILY exact revenge on that seller.

2) eBay believes they know about ecommerce and that you dont. They dont believe I know anything - and when I go up against VERO (as an example) they tell me "we dont care if you can state chapter and verse, we dont care if yo can demonstrate legal footing for your position, we are ONLY interested in not being sued aka we wont loose 1 red cent for you. What makes anyone think that a letter stating "eBays buyers stole from me" will move eBay into doing something? It wont. eBay knows full well what they do and why. Letters will just be IGNORED.

3) If there is a movement to write in - the best place to send it is to the CA Attorney Generals Office, The US Dept of Justice, Pres Obamas new Consumer Fraud, and a Presidential candidate of your choice (either party). Letter from THOSE GROUPS to eBay will make them take notice. A letter from me or RIC or Annie etc means nothing.

4) All of the fraud, the rotten dirty tricks, the theft etc was all created by eBay to enhance their wallets. eBay does NOT pay stock dividends (For a stock that’s been essentially “dead money” for years (now trading at 2003 levels), eBay has done remarkably little to inspire investors to invest in its future. A healthy dividend payout would go a long way to attracting long-term shareholders, and could help this company rise from the doldrums its been stuck in for several years.) Moneys created by eBay (stolen from sellers) goes into bank accounts that write checks to board members. Those board members and eBay honchos get perks and gift instead of cash most times. The point - eBay will NOT change anything that will deny them those funds. EVERY eBay change in policy is about monetization and nothing else. Fairness, good corporate governance, legality, compassion - NOTHING overrides this mantra. THAT is why JD was hired (well he didnt have ANY ecommerce experience so why else?) and that is why Wenig followed him (as apposed to hiring an outsider from Walmart or something). You cant write emails until your fingers are raw bloody nubs but if you are taking abway Wenigs Lear jet - you will get IGNORED.

5) Lastly, eBay ONLY fears the law. They dont even care about bad press. They dont care about ANYTHING except quarterly numbers for Wall Street. eBay is actually good at this - they stink at selling goods online, but are great at being full of BS. They still blame Google and the hacking incidents for their quarterly losses and Wall Street BELIEVES THEM. Do you think they will care about some sellers opinions? eBay has demonstrated that they dont care about "or else". "Or else" is the threat or perceived threat from a ton of letters complaining about policy. What will the sellers do if eBay files their letters in the dumpster? Nothing. SO you threaten to leave. SO you have the 5000 strong eBay Seller Advocate group members leave - then what? eBay HELPED some of its best sellers leave by Guardrailing them - themselves.

As long as money keeps rolling in, as long as the ability for eBay to defraud people continues - NOTHING will change, ever.

I'll gladly go along with the majority and join what ever group anyone creates, but in my opinion (2 cents worth), unless it comes with a subpoena - its not worth the paper its printed on.  

Reader Calls for eBay Seller Advocacy Group   Reader Calls for eBay Seller Advocacy Group

This user has validated their user name. by: Philip Cohen
Web Site

Fri Jul 24 16:03:29 2015

I agree with pace306, and ...

Presumably, eBay has now paid Johnny Ho the agreed “retention” payment of $23 million that was supposedly intended to ensure that he stayed on to finalise the “spin-off” of PayPal—even though it appears he always intended to only remove himself from the vicinity of the decomposing eBay cadaver when he had secured the opportunity to more authoritively apply his destructive skills to the still-breathing PayPal. In the interests of eBay’s shareholders, such an utterly undeserved “retention” payment should only have been made to get wholly rid of this cretinous, destructive, arrogant, narcissistic sociopath—not to retain him, and one has to wonder for what the true purpose of this payment was made. Regardless, it will be interesting to see what additional damage this cretin can now do to “PreyPal” to accelerate its ultimate slide towards insignificance …

PYPL ~$37; EBAY ~$28; AMZN ~$539—LOL ...

The eBay executive suite—where the incompetent mingle with the disingenuous, the malevolent and the outright criminal, and the just plain stupid … http://bit.ly/11F2eas  

Reader Calls for eBay Seller Advocacy Group   Reader Calls for eBay Seller Advocacy Group

This user has validated their user name. by: bitbybit

Fri Jul 24 16:42:42 2015

You had me at ''breadth''...

Count me in and ignore the naysayers here whether trolls or perpetual pessimists.

Is it possible to have a centralized PO Box or several spread out nationally? It would be great to publicize this by spreading the word in low cost or free publications. Example: Has your eBay business been hurt, damaged, suffered income loss by unfair disruptive changes at the hands of those operating the eBay marketplace in the last 8 years? If so, please call(?) or write...... Ebay Seller Advocacy Group for former and present sellers.  

Reader Calls for eBay Seller Advocacy Group   Reader Calls for eBay Seller Advocacy Group

by: ajeweler This user has validated their user name.

Fri Jul 24 17:39:53 2015

I would love to see this happen, however I think it will fall on deaf ears. there are thousands and thousands of posts that are currently all over the internet that have been wrongly treated by this corp. however some still sell and are afraid to speak out, in fear that they will also be wrongly treated op is correct something needs to be done unless all stand up this will go no were. I am in as far as me selling I am in the group of people whom willing left the venue due to mistreatment I have been in brick and mortar store over 45 years and have none of the issues with all the years combined business that I do with 6 months of ebay

Reader Calls for eBay Seller Advocacy Group   Reader Calls for eBay Seller Advocacy Group

by: ebay refugee camp This user has validated their user name.

Fri Jul 24 17:47:08 2015

Why not invite the new CEO to spell out what changes he needs to make sellers remain on ebay or come back, on this blog.

Reader Calls for eBay Seller Advocacy Group   Reader Calls for eBay Seller Advocacy Group

by: NetWatch This user has validated their user name.
Web Site

Fri Jul 24 18:46:03 2015

There are two large and very active social media groups on FB that have been taking on eBay for nearly two years now, Former Ebay Sellers and Former Ebay Sellers 2 Open Forum. They now have combined memberships of more than 3,000 former ebay sellers. Anyone is welcome to check them out and join.

Reader Calls for eBay Seller Advocacy Group   Reader Calls for eBay Seller Advocacy Group

by: sasikat9 This user has validated their user name.

Fri Jul 24 20:31:46 2015

@netwatch

Like a drop in the ocean.  

Reader Calls for eBay Seller Advocacy Group   Reader Calls for eBay Seller Advocacy Group

by: brokentoys19 This user has validated their user name.

Fri Jul 24 20:45:34 2015

@NetWatch

What ever became of the "Protest Marches Against Ebay" that were planned? Was there a news blackout or what?

https://ebayhorrorstories.wordpress.com/2014/12/06/protes
t-marches-against-ebay-planned/


Will
you be going to ebay's 20th anniversary Bash?

Reader Calls for eBay Seller Advocacy Group   Reader Calls for eBay Seller Advocacy Group

by: Massachusets Howler This user has validated their user name.

Fri Jul 24 22:30:01 2015

Bro,
Anything you can do, or are willing to do will be supported (and signed) by the howler.
MH

Reader Calls for eBay Seller Advocacy Group   Reader Calls for eBay Seller Advocacy Group

by: aim04744 This user has validated their user name.

Fri Jul 24 22:36:42 2015

Until Ebay breaks a very serious law and not something they will get a slap on the wrist on, nothing will change. I suspect with them buying Tradesy and selling their own products, they will be skirting with interference issues.

I can only hope that a huge movement would work though.  

Reader Calls for eBay Seller Advocacy Group   Reader Calls for eBay Seller Advocacy Group

by: alaska This user has validated their user name.

Fri Jul 24 23:36:18 2015

Don't forget the buyers. I buy and sell on eBay. As a buyer of rare and unusual items in the collectibles and antiques and art categories I see a need for improvement in a number of areas. Not being able to filter out relisted auctions has all but killed my searching and spending on eBay. I'm a bookseller. When I go into a used bookstore they have a new arrivals bookcase. Why? Because buyers won't take the time to look over all of the stale stock that they have already seen before. On eBay there is no concept of new arrivals. EBay wants you to look at everything in the hope that you will find something to buy. They don't even understand how collectors buy things. When I see something that I want, I buy it. If I see it and don't buy it there is zero chance that I'm going to change my mind and buy it on the 27th time that I see it. No, after seeing the same item 27 times I'm ready to find another place to shop. Give us a filter to keep relisted auctions from our search results and we will buy a whole lot more on eBay. I looked, nostalgically, through my bookmarked eBay searches last week that I haven't run in about a year and a half. I would love to start running them again but not before I can filter out the relists and just see the new arrivals.

Reader Calls for eBay Seller Advocacy Group   Reader Calls for eBay Seller Advocacy Group

by: maxmad This user has validated their user name.

Sat Jul 25 09:09:30 2015

I'm all for anything that would expose ebay for their evil ways, but as I, and many have said, you agree to it in their UA,

Just like your asked to sign a waiver before you go skydiving, your fore warned of the risk, and place no responsibility on the company pushing you out of the plane,  when you have a hard landing.

We're in business, for ourselves, and we really don't care about eBay's business, changing ebay, or fixing ebay, if ebay doesn't work for us, we simply find venues that do, which we have done already.

We vote with our money,

Right now there is no noise coming from our ebay account, you could hear a pin drop.  

Reader Calls for eBay Seller Advocacy Group   Reader Calls for eBay Seller Advocacy Group

by: ajeweler This user has validated their user name.

Sat Jul 25 09:16:32 2015

@netwatch

most of them are active sellers just venting, and those groups are hostile and some members try to sell you things, or join their groups if you don't you are harassed at least here one can say what they wish without joining anyone's personal grudges and ina tells it like it is without anyone buying anything or joining anything. 3,000 combined members is little for the time those groups have been online using them as a advocacy group is not good and impartial to all members

Reader Calls for eBay Seller Advocacy Group   Reader Calls for eBay Seller Advocacy Group

This user has validated their user name. by: Rexford

Sat Jul 25 13:36:07 2015

With the power of social media, I think that this could be a powerful group.

I don't know if Ric would take the lead, but he would be awesome.

One thing that I am concerned about--would eBay crush any seller who becomes publicly known?

Reader Calls for eBay Seller Advocacy Group   Reader Calls for eBay Seller Advocacy Group

by: ajeweler This user has validated their user name.

Sat Jul 25 14:18:15 2015

@Rexford I agree with you 100%
"With the power of social media, I think that this could be a powerful group" the problem is rich lets a few people in and allows them to force sell to others their wears "the infamous hub cap & car dealer dispute" is among them personally great idea but with members interfering with free will of others not good when reported they do like ebay and warn the abuser but it continues this blog with Ina is honest and does not allow interference from others and is truly anonymous
and when the others in that group find out you turned them in to admin they attack you thru ebay but if they truly were like this blog and up front and honest I would have no problem rejoining them, again there are lots of current ebay sellers that are there and are pro ebay until a problem arises with their sales but lead everyone to think otherwise

Reader Calls for eBay Seller Advocacy Group   Reader Calls for eBay Seller Advocacy Group

This user has validated their user name. by: bitbybit

Sat Jul 25 16:43:57 2015

Fear is the controlling factor. This control and manipulation is the reason why eBay has gotten away with all their criminal activities and in destroying the livelihoods of thousands upon thousands of sellers.

Reader Calls for eBay Seller Advocacy Group   Reader Calls for eBay Seller Advocacy Group

This user has validated their user name. by: iheartjacksparrow

Sat Jul 25 16:57:29 2015

A Seller Advocacy Group and letter writing campaign is not going to accomplish anything. This was discussed on this site months ago. We need someone who is respected by the media to go after eBay, expose everything, do an Op Ed in the New York Times, or a show on 60 Minutes, or something that will get a lot of attention, both in mainstream publications, social media, and Wall Street. Over the years sellers have tried things such as going "on strike" (from making new listings), and nothing has worked. eBay doesn't care if you leave; heck, they're trying everything possible to get you to leave. I have even written CNN asking them to do a segment on eBay, and never heard anything back. But we need to get national attention, and, unfortunately, writing some letters is not going to get it done.    

Reader Calls for eBay Seller Advocacy Group   Reader Calls for eBay Seller Advocacy Group

This user has validated their user name. by: Philip Cohen
Web Site

Sat Jul 25 19:01:20 2015

There have been seller advocacy groups around for yonks; they achieved absolutely nothing during the time of the cretinous Johnny Ho.

Agreed, what is needed is continuing coverage of eBay unscrupulousness by the major media; better still, some attention paid to eBay/PayPal by state and federal Attorneys' General ...

The eBay executive suite—where the incompetent mingle with the disingenuous, the malevolent and the outright criminal, and the just plain stupid … http://bit.ly/11F2eas

Reader Calls for eBay Seller Advocacy Group   Reader Calls for eBay Seller Advocacy Group

by: pixie dust This user has validated their user name.

Sat Jul 25 19:43:16 2015

''writing some letters is not going to get it done'' - jacksparrow

I'm nearly 60, and amongst other things, a math major, a computer ''nerd'' (hardware guy) for 30 yrs, mid '80s day trader (index options during later ''Wall St'' fame), and on ebay over 15 yrs. It's no accident that ebay is a current mess. Our problem is that we've been victimized by their madness and pondering why. However, this is little more than what happens when you let the foxes run the hen house.

My question is where is Carl Icahn on all this ''noise'' since this guy ain't no slackard. My best guess is that TPTB (including Icahn) drank too much Kool-aid. I always remind people that ebay is not the real world, since it has defied logic for yrs (just worst w JohnnyHo). Now that ebay & PP are separate, ebay only has a small survival window until Wall St nixes them (inside dirt revealed or not). I doubt Alibaba et al will have any interest in buying ebay, and simply let it crash & burn.

The basic problem here is a microcosm of US business, where companies float stock without dividends. This warps corp. mindset into a fantasy value based on growth while stealing ludicrous pay/perks that should have gone to shareholders. Without boring everyone, the problem of not paying dividends is that the only way any stockholder can make money is by selling his stock at a higher price. Now, if everyone thought about this for awhile, they might consider writing congress to outlaw stock markets (which were largely illegal in most of the world until mid 1980s).

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