|Tue Mar 3 2015 14:23:38|
eBay Execs Are Saints Compared to Bosses
Although I enjoy reading the EcommerceBytes newsletter, I believe it presents a biased and discouraging view of selling on eBay.
I've been selling on eBay for 2 years and have a 100% positive rating. I've had several positive experiences with eBay customer service where they sided with me, not the customer. In one case, they removed a neutral feedback and, in the other, they sided with me on a not as described refund.
When I compare John Donahoe and the rest of the eBay organization with bosses I had during my career, they look like saints!
Believing that eBay's management's primary goal is to make life difficult and or totally unprofitable for small sellers verges on paranoia and defies logic.
Thank you for presenting the other side of the story but, if you publish this letter, please do not reveal my identity for obvious reasons.