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Fri Feb 20 2015 10:07:15

Why Does eBay Drop Good Til Cancelled, Seller Asks

By: Reader

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Dear Ina:
Recently I have noticed something odd happening with my listings. Listings I have entered as GTC suddenly disappear! I sell dog clothing in various sizes and I always find the listing has been dropped but the items are still in stock, and plenty of them! Anyone else have this experience?

And of course, I used to be a Top Rated Seller. If, for some reason, I went below a TRS level, I could very quickly catch up. With the new defect system it has proven impossible.

I have downgraded my eBay Store from a premium to a basic in hopes of at least cutting my losses. My sales are miserable, even on a good day.

I have my items listed on Bonanza also but so far, not too much luck. Would love to know if others have had this experience.
Sincerely,
Nancy




Comments (17) | Permalink

Readers Comments

Why Does eBay Drop Good Til Cancelled, Seller Asks   Why Does eBay Drop Good Til Cancelled, Seller Asks

by: michaelsams This user has validated their user name.

Fri Feb 20 11:57:03 2015

There is no way this could be ebays fault, they are perfect.

Seriously, just open a website store for your own brand, I do this:

Ebay sells for 135%
Amazon sells for 125%
Bonanza sells for 102%
My webstore sells for 90%.

I actually have lower costs on ebay compared with Amazon, but they are somewhat nice and ebay blows.

My ebay sales are the lowest they have been in 6 years and I love it. I tell my manager at every turn how much ebay blows and how much they screwed up the company. He has taken the tactic lately of vague threats hurled in my direction. I guess when you are just a cog in the propeller gear of the titanic you might get a bit testy at times. Nothing personal I guess.  

My recent tactic of blocking buyers after purchase on ebay and sending them an email after they leave feedback on how much ebay sucks and how much more they paid on ebay seems to be working for me.  

Why Does eBay Drop Good Til Cancelled, Seller Asks   Why Does eBay Drop Good Til Cancelled, Seller Asks

This user has validated their user name. by: Rexford

Fri Feb 20 13:00:35 2015

It's not just good til cancelled items.  We have listed items disappear constantly, just as we have eBay relisting items that sold months ago without our permission. We actually go through our inventory regularly to see what they have dropped.

We sell on three other sites, and not once have items mysteriously vanished.  On eBay it is a regular occurrence.

Why Does eBay Drop Good Til Cancelled, Seller Asks   Why Does eBay Drop Good Til Cancelled, Seller Asks

This user has validated their user name. by: iheartjacksparrow

Fri Feb 20 15:55:52 2015

@Nancy - Try listing your dog clothing on eCrater. Your listings won't disappear, and your store won't be micromanaged by nut cases.  

Why Does eBay Drop Good Til Cancelled, Seller Asks   Why Does eBay Drop Good Til Cancelled, Seller Asks

by: Mark4 This user has validated their user name.

Fri Feb 20 18:02:30 2015

It happens because ebay's computer system is completely screwed up. One reason I am guessing why ebay is failing. We opened our amazon store and coundn't be happier. Try amazon or also Bonanza.com They are ebay 7 to 10 years ago and only 1/4 the amount of ebay in fees. We are getting alot of sales off of Bonanza and their website works better.

Why Does eBay Drop Good Til Cancelled, Seller Asks   Why Does eBay Drop Good Til Cancelled, Seller Asks

by: maxmad This user has validated their user name.

Sat Feb 21 08:55:19 2015

Try deleting, all your browser cookies, and history, then block all un-needed cookies without a privacy certificate, then re-enter the site, you might see very different results

The idiots at ebay are manipulating your every click with virus like poor quality coding, to steer you where they think it benefits them, this poor coding is so bad it actually is killing their business and yours.

Best to find alternative venues asap, and it sounds like your your on track, downgrade every feature your paying ebay for, no store, no upgrades, no payment for anything, give them what they give you, zero.

We started the move to other venues last year, and business is great.  

Why Does eBay Drop Good Til Cancelled, Seller Asks   Why Does eBay Drop Good Til Cancelled, Seller Asks

by: RCL This user has validated their user name.

Sat Feb 21 10:11:33 2015

Well said maxmad--good useful advice

Why Does eBay Drop Good Til Cancelled, Seller Asks   Why Does eBay Drop Good Til Cancelled, Seller Asks

by: ajeweler This user has validated their user name.

Sat Feb 21 10:57:26 2015

try SpeediTrade new site but so far good with me, ebay drops listings that are 90 days old with no page views, I had 10,000 listings with e bay at end of year inventory I found they dropped over 532 listings just poof gone no traces anywhere when I asked Csr I got the run around "this is the first time I heard of this, and no one else has reported it"  and I will forward to our " tech department for review we will contact you back within 48 hours" no nothing ever  

Why Does eBay Drop Good Til Cancelled, Seller Asks   Why Does eBay Drop Good Til Cancelled, Seller Asks

This user has validated their user name. by: iheartjacksparrow

Sat Feb 21 12:48:17 2015

@ajeweler - Looked at Speeditrade again to see if they were showing their fees now. Nope; you still have to register to find out even basic information. And the OP is selling dog clothing which is not going to sell on Speeditrade since, from the listing count, if you aren't selling jewelry, coins or stamps, you won't be making sales.

Why Does eBay Drop Good Til Cancelled, Seller Asks   Why Does eBay Drop Good Til Cancelled, Seller Asks

This user has validated their user name. by: Bill

Sun Feb 22 01:25:02 2015

Well I looked at SpeediTrade in the stamp listings. The items are listed for sale at 100% to 1,000% OVER what the true value is. Nothing but a bunch of scam artists. Then again anything that would be listed there is not any value at all.
This is not a place to even consider selling or buying. It is all a scam.

Why Does eBay Drop Good Til Cancelled, Seller Asks   Why Does eBay Drop Good Til Cancelled, Seller Asks

by: val2525 This user has validated their user name.

Mon Feb 23 00:06:50 2015

The lost listing issue isn't limited to GTC. It also affects 30-day listings and has for YEARS. It's been reported to eBay multiple times. It's happened to me so often that I take a physical inventory of what SHOULD be listed vs what IS listed, and I do it at least twice a year. I don't use GTC, either.

Why Does eBay Drop Good Til Cancelled, Seller Asks   Why Does eBay Drop Good Til Cancelled, Seller Asks

by: thebobman This user has validated their user name.

Mon Feb 23 00:50:15 2015

I went to Bonanza and typed in "plantronics" and got 751 New and 55 used.

I clicked on "used" and "sold in the last year" and I got 9 results.

I went to ebay, Plantronics, used, and sold and got 6,341 results.

I have a bunch of used wired and wireless plantronics headsets, but it seems if I use Bonanza, they probably won't sell.

Why Does eBay Drop Good Til Cancelled, Seller Asks   Why Does eBay Drop Good Til Cancelled, Seller Asks

by: Moonwishes This user has validated their user name.
Web Site

Mon Feb 23 10:44:20 2015

Long before I left ebay in 2008-9 this was happening. To help me do my listings to put on ecrater, I got a TurboLister download so I could go a little quicker. I found in some cases, hundreds of patterns that I had had listed in my store had simply disappeared. I had been wondering why I rarely if ever had a need to get into certain boxes of inventory and then I understood. They had been sitting around not listed any more! Since I had thousands of items in inventory it is hard to notice them going missing. Now I'm out of ebay and keeping careful count of inventory and listings.

Why Does eBay Drop Good Til Cancelled, Seller Asks   Why Does eBay Drop Good Til Cancelled, Seller Asks

by: Tornad0sRul This user has validated their user name.

Mon Feb 23 12:05:32 2015

@Rexford. How can I check which of my items has "disappeared"?

Why Does eBay Drop Good Til Cancelled, Seller Asks   Why Does eBay Drop Good Til Cancelled, Seller Asks

by: G-and-A This user has validated their user name.

Tue Feb 24 00:54:52 2015

@thebobman ''but it seems if I use Bonanza, they probably won't sell.''

You know the problem with the eBay sellers who are moving their stuff to Bonanza?  They don't BUY stuff on Bonanza.  Check on ''feedback left for others'' and you will see NO purchases 99% of the time.  I don't know why sellers can't understand that they have to support a site by also being buyers if they want the site to be successful.  end of rant... :)

Why Does eBay Drop Good Til Cancelled, Seller Asks   Why Does eBay Drop Good Til Cancelled, Seller Asks

by: G-and-A This user has validated their user name.

Tue Feb 24 01:02:28 2015

P.S.  I'm very happy with my sales on Bonanza.  But I go for quality, not quantity.  Works for me.

Why Does eBay Drop Good Til Cancelled, Seller Asks   Why Does eBay Drop Good Til Cancelled, Seller Asks

by: NullApps This user has validated their user name.
Web Site

Wed Feb 25 05:43:00 2015

One of our customers was complaining in the past two weeks that there GTC listings were suddenly no longer renewing.  However eBay provided no answers as to why.  I assume something on eBay changed over the years making the listing no longer valid but there's almost no way to figure out which rule or feature that would be.

Why Does eBay Drop Good Til Cancelled, Seller Asks   Why Does eBay Drop Good Til Cancelled, Seller Asks

by: nordicgal This user has validated their user name.
Web Site

Sun Mar 8 21:36:26 2015

eBay is involved in a class auction lawsuit regarding ''Good Til Cancelled.  This might not answer your question but it is interesting reading.  I found out about this too late to apply or I would have myself.

http://topclassactions.com/lawsuit-settlements/open-law
suit-settlements/50941-ebay-good-til-cancelled-class-action-settlement/



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