|Thu Dec 3 2015 08:29:27|
Seller Finds eBay Promotion Deceptive
eBay sent out a Final Value Promotion offering a maximum of $10 Final Value fees for sale occurring from 6:22 AM PST on November 23rd until 11:59 PM om November 30th.
I sold an item for $795 this morning, 11/25 but eBay charged me $73.17 for FVF! They claim in a hidden page NOT shown anywhere on their Promotion page that this offer ONLY applies to listings created AFTER they started their promotion!
When I pointed out that MY sale occurred upon my CREATING a new "Black Friday Sale" today 11/25, once again, eBay's sneaky underhanded customer support told me "Oh...but we won't count your Store's Mark Down Manager Sales Promotions even though yes, technically, you did create a new listing today!
Nowhere on their so called "OFFER" page does it say that you have to totally create a whole new listing either, nor does it state that your new Store Special promotion listings won't qualify! Talk about BAIT & SWITCH!! They told me "Oh, well, yes, we didn't put it on our offer page, you have to go and look further for more details!"
Anyone out there who is an attorney who would like to take them on over this?