Something very strange is happening to my listings on eBay. In my site preferences, I have selected a few continents and a few individual countries that I will not ship to.
As of November 13, eBay has arbitrarily added to of all my listings, a long list of countries that I ship to right under the US shipping price for the listing. They are not in alphabetical order and if I leave the page and then come back, the list of countries is in a completely different order.
This happens every time and to every listing of my over 1400 listings.
A customer from Australia wrote to me last night and asked me if I shipped to Australia because it wasn't in "the list". I looked myself and indeed Australia is not included but the word "Oceania" is. eBay classifies Australia under Oceania. So instead of listing all the individual countries in "Oceania", it just says "Oceania".
Who would know off the top of their head what Oceania is and what countries are in it? What kind of nonsense is this?
Why does this long list of countries rearrange itself every time I click on a new listing or refresh the same listing? This just makes it harder for me to sell. And to not list Australia is devastating to me because Australia is my best international customer country.
And to top it all off, today I have had no sales at all. What kind of new policy change is this? I spent a long time talking to a CSR at eBay last night and he had no answer for me either.
This is a no sense, nonsense, junk change that has truly negative repercussions for me. Selling on eBay now is like driving behind a truck that is purposefully scattering nails on the road since the result is that my sales are now less than 1/2 of what I was making 1 year ago.
Has anyone else reported this to you? What possible reason could eBay have for doing this? And why am I having this change in my listings when eBay is not doing this to all sellers?
If you can get any answers from eBay, I would surely like to know how they are making sense of this nonsense.