I set-up a sales promotion in my eBay Store, "FREE SHIPPING ON ORDERS OVER $50 - See all Eligible Items". But there is a major problem with eBay "Free Shipping Promotions" as they do not show up on Smart Phone searches for items in my Store.
But, eBay had no problem adding "more like this and sponsored links" at the bottom of the page to entice the buyer to go somewhere else.
Now, compare this to a "Buy 2, get 1 free" promotion and the text will show up on a Smart Phone when clicking on a listing - however, the text is in small, black text (easy to miss). And with this type of promotion, the small promo text does not include how I actually set up the wording for the promotion "Buy 2, Get 1 Free (shipping applies)."
First of all, on all devices, laptop, ipad, smart phone, you have to actually click on the item to see that there is any kind of promotion. Unlike when items are sale, nothing is flagged or highlighted in the general eBay search to alert shoppers/buyers that a promotion is available, so that is disappointing.
When an item is on sale but no promotion, eBay loves to fill in the space in a listing with other seller's items between the listing photo and the description. I often see the same item I'm selling being featured smack dab in the middle of my listing and it is selling for less!
No wonder I am losing sales.
If I owned a brick and mortar store and a neighboring store wanted to come in to my store space that I rented and maintained and put out a sign to advertise the same item for their store, I would be livid and it would never happen. On eBay, anything and everything can happen to take shoppers away. Why would they want to promote items selling for less anyway?
It just seems that no matter how hard we work to list and improve our stores, offer promotions, sales, etc....eBay does anything they can to distract our buyers after they finally manage to find or land on one of our listings.
It's a no win. I just don't get it. What are we paying for when we have a Store? Even a newspaper or TV ad would NOT put another seller's product smack dab in the middle of a seller's advertisement, a sale or tag along to our promotion.
As in everything with eBay, is anyone listening to the sellers? Our stores are dying and eBay, you are contributing to the decline.