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Thu Jan 15 2015 20:21:24

eBay Buyers Try to Weasel Out of 99-Cent Purchases

By: Reader

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Dear Ina,
I thought I had seen the worst of eBay until I decided to clear out some of my merchandise and see how the 99-cent auctions would go. The items were very small up to a medium size, so the shipping would have shown this on the listing of course.

After it was all said and done, I've never seen so many buyers try to weasel out of a .99 purchase when they found out it had shipping attached.

One after the other requesting to be let go of their obligations. Blaming it mostly on their children doing the bidding??? Or trying to get me to lower the shipping.

Never again, not ever, never, never, never!!!
Thanks for the excellent newsletter by the way.
Penny




Comments (21) | Permalink

Readers Comments

eBay Buyers Try to Weasel Out of 99-Cent Purchases   eBay Buyers Try to Weasel Out of 99-Cent Purchases

This user has validated their user name. by: Philip Cohen
Web Site

Thu Jan 15 23:00:58 2015

What's the point of trying to sell stuff if you know, from experience, that you are likely going to get only one bidder at a 99c start; forget the shipping—unless you are profiteering on it—because, surely, it's not worth your effort to pack anything for a 99c sale ...

The eBay executive suite—where the incompetent mingle with the disingenuous, the malevolent and the outright criminal, and the just plain stupid ... http://bit.ly/11F2eas

eBay Buyers Try to Weasel Out of 99-Cent Purchases   eBay Buyers Try to Weasel Out of 99-Cent Purchases

This user has validated their user name. by: Marie

Fri Jan 16 03:06:05 2015

I have a variety of things I sell.  Once a month or so I run a bunch of 99 cent items and they do have their own shipping stated.  While certainly I run in to non payers from time to time, nothing like you describe.

The excuse of not seeing it had shipping is silly since it is easy to see the shipping you state on a listing.  I state flat rates with combine shipping savings to promote multiple purchases.  Which is the only way you will make money on 99 cent sales.

Are you using the shipping calculator?

eBay Buyers Try to Weasel Out of 99-Cent Purchases   eBay Buyers Try to Weasel Out of 99-Cent Purchases

This user has validated their user name. by: LDS Brother

Fri Jan 16 09:21:13 2015

OP said: "Blaming it mostly on their children doing the bidding???"

Oh I have heard that one allot over the last few years, along with the following:

(1.) I am sorry but I cannot pay you for this because my 3 year old was playing with the computer last night and purchased your item by mistake, sorry ! (And I think, ok at Midnight, your 3 year old knows how to log in, and use "Buy It Now" or bid snip with 10 seconds left !

(2.) Dear Seller, sorry, but I have Cancer, I cannot pay you till 45 days from now, I really want your item I won, but I will have to pay for it in 45 days, sorry for the inconvenience ! ( More aggravation for me )

(3.) Sorry seller, I cannot pay for this item, someone stole my wallet this morning and I cannot pay as I have to cancel all bank info

(4.) Hi Seller, I paid for this item I won last night, but can you cancel the sale, and refund my Pay Pal payment ? I hope you did not ship it out yet, I just realized that your item is red, I want brown, sorry for this please advise ? ( Ok my title said RED, my item specifics said red, the description said red 10 times, and last but not least the picture shows it as clearly red )

(5.) Hey seller, sorry but I can't pay you, me and my husband are getting a divorce now, and I need the money to pay for the divorce, sorry for the trouble ( Well amazing, in the 7 hours since you won an item of mine for $50 to $100 you decide your getting a divorce !)

(6.) Here is another buyer favorite trick, the buyer buys, pays, and leaves me glowing positive feedback, them 40 days later Pay Pal takes my money out, and says the buyer said UNAUTHORIZED PURCHASE, or NOT AS DESCRIBED ! ( Then I have to show they left positive feedback, item was delivered, shipped to a confirmed address, etc. more of my life wasted, more stress wasting time to save a pathetic sale that I even received positive feedback on, so Pay Pal can put the money back in my account, now thanks to Donahoe being at Pay Pal, buyers can pull this shit up to 180 days !)

Oh I can't wait for the day when I never have to think of the filthy word eBay again ! And I will do all I can to tell others to shop anywhere and everywhere but eBay long long long after I am completely done with them for the eBuse I took and you other's have unfairly !

eBay can have their scummy buyers, who, I despise, I may tell them thank you but truly being honest, I HATE THEM ALL !!!!! The buyers are scammers ! Deadbeats, liars, and evil like Donahoe in my opinion !

eBay Buyers Try to Weasel Out of 99-Cent Purchases   eBay Buyers Try to Weasel Out of 99-Cent Purchases

This user has validated their user name. by: Anonymous Annie

Fri Jan 16 12:24:39 2015

These stories remind me of similar experiences that I had with bargain-basement customers. I never figured out WHY it was like that, but more often than not, the LOWER my prices were, the more difficult the customer was.

Later on, I raised my prices (just as an experiment) and I found that those exceedingly-picky customers just disappeared. Like magic!

My sales/profit didn't suffer. And I was now dealing with customers who were much more reasonable and seemingly more intelligent.

I can only assume that these were customers who didn't ''sort-by-price: lowest first'' and were the ones who took time to read the listing description and look at the photographs.

Even though I wasn't the absolute LOWEST price in the bunch, I must assume that they found VALUE in the fact that my listings were informative, honest, precise, comprehensive ... and that my photos were professional and clear.

Price isn't everything, you know. :-)

I'm happy to be dealing with customers who ALSO know that to be true.  

eBay Buyers Try to Weasel Out of 99-Cent Purchases   eBay Buyers Try to Weasel Out of 99-Cent Purchases

by: Mr. Me This user has validated their user name.

Fri Jan 16 14:58:34 2015

Dont waste your time, In my opinion its not worth the hassle and potential risk (if you get a SNAD or hassle free return and have to eat the shipping cost) to sell anything under $20 on eBay.
give the 99cents to the salvation army, chances are that they will appear on eBay in a week or so !

eBay Buyers Try to Weasel Out of 99-Cent Purchases   eBay Buyers Try to Weasel Out of 99-Cent Purchases

This user has validated their user name. by: iheartjacksparrow

Fri Jan 16 21:33:49 2015

Though I never started auctions at 99 cents when I was selling on eBay, there was a time when 99 cents meant cheaper listing fees, and all but a guarantee that your items would end much, much higher. Unfortunately, those days appear to be long gone. Since I'm constantly reading about auctions ending with no bids, and little or no views, it seems like a bad idea to list anything for 99 cents, unless it only cost you a few pennies to begin with. As Philip states, it really isn't worth the time to pack a 99-cent item.  

eBay Buyers Try to Weasel Out of 99-Cent Purchases   eBay Buyers Try to Weasel Out of 99-Cent Purchases

by: ajeweler This user has validated their user name.

Sat Jan 17 07:15:35 2015

years ago when I started, I had .99 cent auctions it was a good way to attract buyers, and so what if I lost a bit of money as back then ebay encouraged one to build on their site

after receiving 3 naturals and nasty feedback for items with free shipping that ended
# 1) 2 vintage Swiss 17 jewel watches mans, sold not working parts or restore use
in title, condition and body of description, item sold for $4.00 , buyer opened SNAD with claim they do not work DURR read listing

#2 sterling silver bracelet 7inch light weight woman's
1mm (very fine) sold at 1.99 free shipping 35 days later buyer left feedback "cheap poor quality seller will not replace" broke in one month,

when I looked at her feedback left for others she had purchased from 5 other sellers bracelets that all "just broke" some received negatives, all were priced less than $5.00 free shipping

#3 buyer purchased item auction .99 free shipping, sent bills for 9 days 10 days later we opened non paying bidder he paid rite away  once he received opened npb auto closed, he left feedback "seller does not work with buyer"

at this point all sales went to buy it now

ebay means
every buy against you!!  

eBay Buyers Try to Weasel Out of 99-Cent Purchases   eBay Buyers Try to Weasel Out of 99-Cent Purchases

by: MADandCracked This user has validated their user name.

Mon Jan 19 00:20:10 2015


eBay can have their scummy buyers, who, I despise, I may tell them thank you but truly being honest, I HATE THEM ALL !!!!! The buyers are scammers ! Deadbeats, liars, and evil like Donahoe in my opinion !

And this ^^^ is the main reason that I no longer shop on eBay. If I had a legitimate problem with a purchase, it was the seller that made me feel like scum for having to return the item. Amazon is so much better because I don't have to deal with disgruntled sellers most of the time.

eBay Buyers Try to Weasel Out of 99-Cent Purchases   eBay Buyers Try to Weasel Out of 99-Cent Purchases

by: mindelec This user has validated their user name.

Mon Jan 19 00:59:48 2015

i think this might be the same sort of psychology that has pretty much killed my international sales...  people don't want to pay more for shipping than they paid for the item.  

all of my non-payers in the past year are internationals that buy a $10 book and then don't want to pay $20 or so for shipping.  i'd take it in stride if they would at least tell me they aren't going to pay, but instead i have to wait and file a npb and then wait some more before i relist.

eBay Buyers Try to Weasel Out of 99-Cent Purchases   eBay Buyers Try to Weasel Out of 99-Cent Purchases

by: Moonwishes This user has validated their user name.
Web Site

Mon Jan 19 02:25:52 2015

I still remember my worst NPB on Ebay years ago since I left there years ago. Over ten days time I sent 3 reminders to pay emails. On the 10th day I filed the NPB, immediately heard back from the buyer and she was mad, furious, angry, etc. that I hadn't had the courtesy to CALL her on the phone to remind her! I live in PA and she in CA. I didn't have any free long distance so wasn't about to call long distance and incur a phone bill) to remind someone to pay a bill that I had already sent her three emails about and now this was the fourth. She obviously got her emails. But for some reason she expected something out of me that I wasn't prepared to give. I don't know how long she had wanted to wait to pay, but my limit was 10 days. One of the great reasons to sell on ecrater. If someone doesn't pay, no NPB nonsense, since there are no fees to recoup and that was only the reason most of us did it anyhow since most NPB never paid anyhow.

Something that Annie said struck a cord with me. Years ago Ebay had a deal where people could post their wants and if you had the item you could let them know. So I saw some lady saying she wanted sewing patterns and I introduced her to my store. When she saw my selection AND the prices she wrote as if I was preforming highway robbery and said she would never pay more than $1-2 for a pattern and was literally yelling at me through her note! Well I had already learned that people willing to buy on the higher end of the price scale for my niche where much less grumpy and nasty and willingly paid for what they wanted. I think some just get this idea that ebay is lower than a yard sale for prices so everything should be free.

I've had school teachers write and try to get me to lower prices and shipping so 'students' could buy patterns for school projects. Well most (not all) school students out and about that I see are all chatting on cell phones something I can't even afford. I've had people write to me and offer to take whatever I had up for sale off my hands if it didn't sell. All I had to do was ship it on my nickle and they would donate it to their particular group. Like we don't have charities in my town? I have over the years found it so weird what outrageous things people will ask for through the anonymity of the internet that they wouldn't do in person.

I might get weird questions on ecrater, but never these outrageous requests like ebay customers seem to do. Glad I'm gone from there.

eBay Buyers Try to Weasel Out of 99-Cent Purchases   eBay Buyers Try to Weasel Out of 99-Cent Purchases

This user has validated their user name. by: Marie

Mon Jan 19 02:30:24 2015

@mindelec

I think it has far more to do with the product than anything else.  Honestly I've only heard sellers say this the most "...don't want to pay more for shipping than they paid for the item."  There are just some items that are inexpensive that do cost more to ship than the product.  That doesn't make the product any less valuable to a buyer.  Online may be the only place to find the product.

I have some things that the shipping costs more, especially if the buyer only buys one at a time.  That changes if they purchase multiple items.

The value of the product and the cost to ship something are two completely different things.  As we know shipping is by weight and destination.  An inexpensive item can have weight to it that makes shipping cost a little more.  

Now shipping internationally is a different thing.  When they skyrocketed the price of international shipping with USPS a couple years ago, it almost killed off my international sales completely.  I only get a few now [except Canada] and some non payers because of the expense to ship.  I feel you pain on this one.

eBay Buyers Try to Weasel Out of 99-Cent Purchases   eBay Buyers Try to Weasel Out of 99-Cent Purchases

by: DVDsandMore This user has validated their user name.

Mon Jan 19 08:10:06 2015

Don't forget, you still pay the listing fee for every item that isn't paid for, even if you get the final value fee back for a NPB.  

That, more than anything, makes me the maddest when it comes to non payers.  Then add in the ability to leave negative feedback (I still leave positive saying they are deadbeats so others get a heads up) and there is no apparent impact on the deadbeat buyer.

 

eBay Buyers Try to Weasel Out of 99-Cent Purchases   eBay Buyers Try to Weasel Out of 99-Cent Purchases

by: moonmyst This user has validated their user name.

Mon Jan 19 09:14:53 2015

Moonwishes stated she doesn't miss selling on eBay and is now on eCrater. I had absolutely NO TRAFFIC when I tried to sell on eCrater. A lot of time and energy went into listing hundreds of items on that venue and then I ended up selling only two things. Let's face it, eBay still gets the best traffic.

eBay Buyers Try to Weasel Out of 99-Cent Purchases   eBay Buyers Try to Weasel Out of 99-Cent Purchases

by: Steevo This user has validated their user name.

Mon Jan 19 11:08:28 2015

Remember when you could list any item on ebay at 99 cents, and if it was worth $400 that's where it would sell? We used ebay to find out the value of items!

Not anymore!
Now it might sell for the 99 cents, or maybe $1.30.  Waste of time selling things at that level, especially if they are actually worth much more.

eBay Buyers Try to Weasel Out of 99-Cent Purchases   eBay Buyers Try to Weasel Out of 99-Cent Purchases

by: Toledo Maude This user has validated their user name.

Mon Jan 19 11:16:01 2015

In my early years on eBay I experience about the same amount of non or slow paying buyers as I do now which is fortunately very few.

But in those early years there seem to be a pattern of the excuses for not paying quickly was an out-of-town funeral.  Boy, bad luck for the relatives of buyers who won my auctions!

Started to think I should offer discount funeral services when a buyer won an auction.

After awhile I start to think that these non or slow payers were wealthy non-working spouses that had better things to do than pay attention to the results of auctions that they bid on.

Since switching from auctions to buy it now listings, I rarely have a slow payer who had to go to a funeral.  But what to do with a warehouse full of caskets?  99 cent auctions?

eBay Buyers Try to Weasel Out of 99-Cent Purchases   eBay Buyers Try to Weasel Out of 99-Cent Purchases

by: RichieC This user has validated their user name.

Mon Jan 19 12:21:51 2015


only china can ship for .99c

special deal, love corporate America!

eBay Buyers Try to Weasel Out of 99-Cent Purchases   eBay Buyers Try to Weasel Out of 99-Cent Purchases

This user has validated their user name. by: LasVagueness

Mon Jan 19 12:41:23 2015

I learned long ago that it takes the same amount of work to list a $1 item as it does to list a $1,000 item. The difference being I am compensated for my time with the $1,000 item. In my first year of eBaying I listed a Barbie part starting at .99. It took the buyer 5 weeks to settle and he left me a negative (!) because the part was ''purple and not pink'' (the pictures clearly showed a purple part and it was spelled out in the item description). It was so much hassle that after 13 years I still remember his name, city and state. Now I have a rule whereby I won't list anything on eBay unless I can clear a minimum of $10. I agree with Anonymous Annie in that there are tiers of customers and those haggling over insanely inexpensive items can be the most troublesome. I also agree with Marie in that shipping should be rolled into lower priced merchandise. I recently sold a heavy glass All-Clad lid netting $10, but the shipping (from Vegas to the east coast) cost more than the lid. The customer was furious and let me know via feedback.    

eBay Buyers Try to Weasel Out of 99-Cent Purchases   eBay Buyers Try to Weasel Out of 99-Cent Purchases

This user has validated their user name. by: Puck

Mon Jan 19 14:29:32 2015

The problem with cheap is that it's never cheap enough.

eBay Buyers Try to Weasel Out of 99-Cent Purchases   eBay Buyers Try to Weasel Out of 99-Cent Purchases

by: Gina This user has validated their user name.

Mon Jan 19 17:58:15 2015

...and China sellers can afford to only make $.25 on a sale because eBay gives them all the customer VISIBILITY!!  Their products are SEEN by customers & they can sell tons of $.99 listings with free shipping every hour!  $.25 profits add up when you CAN sell your items.  Too bad for us little sellers, we can't even make $.25 on ANY sale because our products are NEVER SEEN by the buyers!!

eBay Buyers Try to Weasel Out of 99-Cent Purchases   eBay Buyers Try to Weasel Out of 99-Cent Purchases

by: Chicago48 This user has validated their user name.

Tue Jan 27 11:02:02 2015

I have converted my auctions to BIN/Best Offer and I'm getting better results.  I absorb the BIN 30c cost by including it in the price of the item.
The auctions have not been working for me as much as the BIN has.

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