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Tue Sept 30 2014 09:43:40

Seller Bids Farewell to eBay

By: Reader

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Dear Ina,
After 16 years on eBay, I generated my last shipping label today for shipment on Monday. A small seller for sure, for all those years, but a "customer" of this disgusting site for all those years.

Granted, my exit will not be noticed by eBay but what a great feeling. I had open auctions, BIN offers and even one auction with a bid. Ended everything in one session selling the auction with bid to the current high bidder and he paid almost immediately.

Enough about that, just felt so good to share once eBay has been lifted from my shoulders at least until the last auction purchase is received.

I, like so many other long- and short-term sellers with a true interest of creating a trading environment of trust, have now become disillusioned with all the "buyer experience" enhancing changes eBay deems necessary for "their" marketplace.

Good riddance to this effed up business model...their model, not mine. Good luck to all once the 15th of September arrives when eBay will begin the gradual, random roll-out of their new requirements for sellers. I will neither sell nor buy from eBay. I am exploring other sites, slower and less traffic but I once "started" on eBay, as well.

I can appreciate the thoughts of the optimists on the ecommercebytes blogs, letters and other areas but do those optimists/realists even sense for whom the decks are stacked?

eBay will never be the seller's advocate, period. If you're a buyer, buy the box of rocks, get plenty of paper in the printer for seller-paid return postage labels and "rock on."

There is no economic solution for any level seller to profit from this site without some stroke of luck or a move to your new Chinese condo.

I will peruse this site as I enjoy the input from the folks who frequent this site...the differing points of view not only provide great information and insight but great entertainment!

Good luck to all and good-bye to the "consumer-to-consumer" flea market noise makers so despised by Messrs. Donahoe and Wenig and hello to the 140+ big box stores (Target & Best Buy, seriously) all of whom, for the most part, have their own websites...I just don't get it...

Gosh, this rant felt great...thanks, for the opportunity.
Sign me,
Russ




Comments (48) | Permalink

Readers Comments

Seller Bids Farewell to eBay   Seller Bids Farewell to eBay

by: Annne This user has validated their user name.

Tue Sep 30 10:09:08 2014

Russ, you are not alone.  The feelings you have stated so perfectly are how most of us are feeling.  I'm too afraid to post an auction for fear of what could happen in the 180 days following it.  It's such a sh*tty thing for ebay/paypal to do to sellers.

I often think if a couple million sellers got together and donated a dollar we could fund a lawsuit.  I seriously doubt that what ebay/paypal are doing has much legality behind it.

Seller Bids Farewell to eBay   Seller Bids Farewell to eBay

by: WhoKnewIt This user has validated their user name.

Tue Sep 30 10:53:55 2014

I wish you the very best in wherever you land!  I pulled the plug on eBay long ago and just recently deleted PayPal as a payment option on my other online stores since they have granted buyers the option to use something for 180 days and then demand a refund.  How this company has stayed in business this long amazes me....

Seller Bids Farewell to eBay   Seller Bids Farewell to eBay

by: macsbaby This user has validated their user name.

Tue Sep 30 10:59:27 2014

I have sold since 1999 under two different names and sold about 1.4 million in antiques/art/collectibles. I ended my store 2 weeks ago when I read what was coming. I am appalled at what ebay has implemented, under certain guises and fake protections. They outright deceive their customers, and implement policies that are completely uneven in their application. Certain larger sellers continue to sell when any smaller seller would have been kicked off....I mean, its like how can they possibly be allowed. The answer is simply it is the direction that the "Don" wants to implement big block sellers, and they are allowed to break the rules. This is where I wonder why no one has been able to sue the pants off them for discrimination, because I can see plain as day...they discriminate in their business model. They also discriminate against the sellers....I can understand most, but not all as I seriously bend over backwards and even when I could prove I was correct..."their hands were tied". You cannot treat used items the same as new, and they want new and mass produced although it was used, collectible, 2nd hand items that got eBay to where it is. They are apparently done with us, but it will bite them in the ass in the long run. The writing is on the wall, and I am not the only one walking away....obviously. I am just waiting for Ruby Lane to do auctions and watch as probably 15% of the sellers leave, and 20% of the buyers. Its HIGH time....and overly ripe. Someone is going to pick this up and it will the day I take everything I have and short ebay stock. I cant hardly wait! Enough people leave like me....and 2000/mo in fees per seller start adding up....I dont care how you do it. And when they implement the mandatory returns....where sellers are responsible for int'l customs fees.....I cant wait for the broughhahaha that will begin with that. It used to be 40% of my sales were overseas....no way can I risk this. Plus I have no say on art, porcelains, or glass that is handmade and each piece different.....how does ebay say the customer is always right on antiques and art....they are handmade and unique yet, I am always wrong with them(granted Ive had to go the mat like 6 times in 14 years, but still they were all in the last 15 months). I used to have all 4.9, 5.0's....ebay is just going to let my money walk away too....they are too big for their britches and a take down is coming.  

Seller Bids Farewell to eBay   Seller Bids Farewell to eBay

by: elgatto This user has validated their user name.

Tue Sep 30 11:00:03 2014

I wish you the very best. I left eBay about 6 years ago and opened my own website. It was the best move I ever made. Bon chance!

Seller Bids Farewell to eBay   Seller Bids Farewell to eBay

by: woeisme This user has validated their user name.

Tue Sep 30 11:06:34 2014

I too wish you great success in all your future endeavors.  I hope the feeling that comes in the pit of your stomach will be from excitement and not angst over another dishonest buyer supported by ebay

Seller Bids Farewell to eBay   Seller Bids Farewell to eBay

by: Double-J This user has validated their user name.

Tue Sep 30 11:06:53 2014

You're not alone Russ. I'm currently moving my items from my eBay store to another venue then jump ship.

PayPal 180 day returns was the final straw. R U kidding me with this?

Seller Bids Farewell to eBay   Seller Bids Farewell to eBay

by: AuctionMonkey This user has validated their user name.

Tue Sep 30 11:09:39 2014

We're all planning our business to do this, right? I mean, it only ever gets worse, so slowly and surely we goad our customers onto other avenues of sale and plot carefully to ensure our business on eBay drops off and grows on sites, direct sales and Facebook etc. :)  

Seller Bids Farewell to eBay   Seller Bids Farewell to eBay

by: JT&A This user has validated their user name.

Tue Sep 30 11:12:56 2014

macsbaby:
Ruby Lane incorporating Auction Style Listings............
THAT would be a huge attraction for sellers & buyers!

Seller Bids Farewell to eBay   Seller Bids Farewell to eBay

by: mazelgirl This user has validated their user name.

Tue Sep 30 11:43:33 2014

Unfortunately Russ you have huge groups of sellers right with you.  I for one and taking my buying dollars to Amazon--same stuff at the same prices.  Amazon might not be great to their sellers--I really don't know--but I don't dislike them.  I'm betting Amazon buyers aren't going to flock to eBay.

Seller Bids Farewell to eBay   Seller Bids Farewell to eBay

by: adrian44 This user has validated their user name.

Tue Sep 30 11:51:54 2014

I sold on Ebay since 1998 and left about 3 or 4 years ago! The way sellers, especially small ones were being treated was and is a disaster! After I quit selling I did buy some things on Ebay, and although not as bad as sellers, I found buyers were being treated to the same carp!

Seller Bids Farewell to eBay   Seller Bids Farewell to eBay

by: rainbowseeker This user has validated their user name.

Tue Sep 30 11:52:07 2014

I ended my career of selling on eBay as of the 15th as well.  Been selling since 1998 as rainbowseeker.  It is actually a big relief.  I am currently selling very successfully on Etsy under the ID: TheCalamityHouse .  It is so nice to be able to deal with my customers again face to face as we once did on eBay.  This weekend alone I had 7 sales!  There is life after eBay.  Good Luck to you.

Seller Bids Farewell to eBay   Seller Bids Farewell to eBay

by: Annne This user has validated their user name.

Tue Sep 30 11:56:40 2014

@macsbaby

If you want to know why they appear to be favoring the big boxes, take a look at ebay's other enterprise here and figure it out for yourself:

http://ebayenterprise.com/

It's basically a business that promotes, markets, assists their client's businesses.
You can click on ''clients'' at the top and you can see who they are servicing... Dick's, Kate Spade, American Eagle, Ace, Toysrus, among others.

Seller Bids Farewell to eBay   Seller Bids Farewell to eBay

by: The Blues This user has validated their user name.

Tue Sep 30 12:02:18 2014

Good luck.  I have not left yet, but working on it as I do not repost items.  I am selling on bonanza.com and have a great time there.  People are coming there now also.  Ebay is NOT the only one out there and I agree that they do not remember that the little guys were the ones that got them started and now they do not need us any longer.  I hand make my items and there 1 day shipping requirement is also bad.  They say that everyone does that, but when I order supplies it takes almost a week before they send your items out.

Seller Bids Farewell to eBay   Seller Bids Farewell to eBay

by: Tornad0sRul This user has validated their user name.

Tue Sep 30 12:04:56 2014

I am leaving as well. Luckily the job market has improved, or at least that's what I have heard. I'm dusting off my resume' and leaving the hardest job that I have ever had, EBay sales. Even though I was successful (100% positive feedback TRS after 5 years), I worked like a dog, made very little money, and I have tendonitis in both of my arms from all of the packaging. Ever since my first horrific experience with EBay's mafia customer service I have been expecting this day to come.

My theory is that somewhere in the minds of the EBay execs, minds that were molded from a business education that teaches extreme ruthlessness, there must be a financial reason for their abuse of sellers.  Donahue and the rest of his cronies must have some big idea that they think will be a huge money maker because otherwise their treatment of sellers is nothing short of immoral and unethical, and should be illegal.  The fact that seller's are leaving in droves isn't affecting EBay's decision making in any way and that is quite apparent by the way that their customer service continues to abuse sellers.  Ebay's continued mistreatment of sellers and pampering of buyers has made me realize that 1) they aren't reading these comments, or 2) they don't care.  It's easy to see what EBay is purposely doing to it's small sellers and it's quite apparent that they are purposely making it more and more difficult for them. It's as if EBay doesn't care one bit and that is enough for me. I want to work for and shop at a company that cares about it's employees and customers.

Seller Bids Farewell to eBay   Seller Bids Farewell to eBay

by: Grandma_Fish This user has validated their user name.

Tue Sep 30 12:07:14 2014

Best of luck to you, Russ. I also quit selling completely on eBay two months ago after a bad spate of returns and two claims filed within a two-month period on one of my two eBay stores, after having no claims or returns and 100% positive feedback since 2009. I'm now in the process of opening four stores on eCrater (to differentiate my products) and doing my own website. I know just enough about HTML and uploading files with FTP to make me dangerous - LOL - but Hostgator and Wordpress have great forums and a lot of user guides.

Russ, I would highly recommend you also looking into eCrater, as well as Ruby Lane, if just for ease of store setup. They have new templates that look different than their old generic ones. They recently added Stripe as a payment processor if you don't want to use PayPal and rumor has it they're looking into adding Amazon Payments. You can accept personal checks, cashier's checks, COD and money orders, if you want. And I've found their forums to be very helpful if you have questions.

I really can't say how profitable a venue it will be. Ask me in six months. I guess it depends upon how much work you're willing to put into it. I know I'll have to put a lot of work into SEO, self-promotion and being more ''social'' on Facebook, Twitter and Pinterest. But the best thing is there won't be any high fees eating up any profits I do make, except for a small fee if I happen to sell through the marketplace section of eCrater and the 2.9% + 30 cent PayPal fees, which will be a lot less than what I was paying on eBay for my low profit margin items.

Best of luck to everyone striking out on their own and remember never to trust putting all your eggs into one basket, unless it's your own (website)!

Seller Bids Farewell to eBay   Seller Bids Farewell to eBay

by: VintageLady This user has validated their user name.

Tue Sep 30 12:14:26 2014

I am joining others in sincerely wishing you success in your future endeavors. We have all been swept off our feet by the eBay phenomenon in the beginning, enjoyed some very good and profitable years, and kind of stuck with it longer than necessary, as the initial enchantment wore off and petty, disingenuous (or plain destructive)policies have replaced common sense and a thriving e-commerce environment.
I can feel your disappointment and your elation at the same time. Once the spell is broken...there is a HUGE weight lifting off. I felt that way too when I stopped ''cold turkey'' both selling and buying on eBay after 16 years (and 100% + feedback) activity. Never sold at that level after that but never felt better and healthier either. A good trade off for me and possibly many others.
It is like breaking a spell, liberating yet with a hint of melancholia.
All the best to everyone who actually had/has the courage to do it, not just ...plan it:)  

Seller Bids Farewell to eBay   Seller Bids Farewell to eBay

by: nothingnew This user has validated their user name.
Web Site

Tue Sep 30 12:15:28 2014

This thread title should read ebay SELLER'S leaving ebay.I too am DONE with ebay. My very last transaction was the other week with a buyer/seller pulling feedback extortion and I REFUSED! got the neg. and they will have to STEAL that money out of my account to get it back! I'm so DONE with paypoop and ePIG! after 16 years also. started taking all my pp buttons off another site i'm on as well. But hanging around this site for all the valuable online information provided. THANKS INA!

Seller Bids Farewell to eBay   Seller Bids Farewell to eBay

by: VintageLady This user has validated their user name.
Web Site

Tue Sep 30 12:31:26 2014

Oh, yes. And Paypal was gone as well, once I branched out. They will never get my money unless they make their policies Seller friendly and balanced. Why pay someone to rob my business off? But that is another story, worthy of a separate post.

Seller Bids Farewell to eBay   Seller Bids Farewell to eBay

by: Russ This user has validated their user name.

Tue Sep 30 12:34:01 2014

Wow!  I just now came to this section of the site and read all the responses to the letter....suffice it to say, I am truly touched by all the very nice wishes and comments.  What a bunch of eBay Old Timers we are, huh?  Thank you all, so much!  The comments/suggestions/help remind one of eBay's long-gone appeal to the noisy masses of old....

Ina and David -- You have a wonderful site and a great readership!  Please, keep up the good work.

Seller Bids Farewell to eBay   Seller Bids Farewell to eBay

by: RCL This user has validated their user name.

Tue Sep 30 12:59:49 2014

Selling without break since 1996. I too have had it. I'm doing better at Etsy since eBay screwed up the search results to favor some sellers over others. I hoped all along they would be smart enough to break off the collectibles and antiques market sellers--rather than break those sellers' businesses. Ruby Lane is my next port of call. Sellers there over price and gouge on postage, so free shipping and reasonable prices will give a quality newbie a good boost I'm sure. At least you will STAND out.

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