|Fri Sept 19 2014 09:35:46|
eBay Buyer Unable to Revise Feedback for Seller
For the first time ever I, very recently, gave a seller a neutral feedback, for reasons I thought justifiable at the time, but with the thought that I could revise it later; the seller came back to me and the problem was sorted out and I happily agreed to revise my feedback; I then found that I could not initiate such a revision; a request for feedback revision has to come from the seller.
On notifying the seller of that problem, he responded that the eBay system would not let him request same. I thought to myself, this does not make sense; so I rang eBay (first time ever, and expecting to spend a half day on the phone), and was talking to a CS (in the Philippines) within seconds (!); it seems that there is a limit on the number of feedback revision requests that a seller can make and this seller had apparently reached his limit, whatever that limit was.
The question then is, why is there a limit? Surely, this should simply be a matter between the seller and the buyer, but, apparently, not so, and eBay's clunky system won't let me revise the feedback to positive; which, once again, demonstrates eBay's simple incompetence or vindictiveness, or both, for its non-preferred sellers.
However, me being me, I carried on for a while and finally was told that they would remove my feedback; so, I suppose no feedback is better than effectively "negative" feedback, and, indeed, the feedback has been removed …
eBay Inc, where the incompetent mingle with the malevolent and the outright criminal, and the just plain stupid ...