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Tue Aug 19 2014 06:26:40

Seller Warns of the 'Defects Of Seller Mass Destruction'

By: Reader

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Dear Ina,
At 12:00:01 AM 8/20 the "Defects Of Seller Mass Destruction" begins...the trigger will be pulled and the jettisoning will commence. Many will lose TRS status.  Many will fall Below Standard. Many will be just shutdown.

Since March, we have all had time to cry, get whizzed off and try to keep our businesses going especially those who are being adversely, effected by 12 Months of "Retroactive Defects" such a Neutrals which we were repeatedly told were of no consequences.

Lies, lies and more damned lies is all we get.

Add in executives who publicly spew forth Policies which are immediately corrected by some other executive sitting right next to them or are in conflict with documented policies, CS Reps who don't clearly have no idea what they are doing, saying nor do they care.

This is not the eBay I knew and liked when I started selling here 12 years ago.  Of course things are bound to change and mature over time, but this update and the next one are just getting draconian.

We have decided that resistance is NOT futile.

We will run OUR business as WE see fit within the guidelines given.

We will NOT be dictated to by a company that offers us nothing more than a "venue" to sell our products...they are NOT the only game in town which I am confident they will find out soon enough.

If customers do not like OUR terms of sale, they are free to "move right along".

Finally, I'd like to ask the eBay CEO and ANY other eBay employee one last question...

The question I've never seen or heard asked of them...

"When was the last time a Buyer paid eBay ANY FEES?"

In all my years on this mortal coil, I have never seen or done business with a company so out of touch with the people who keep their doors open...

SELLERS.

Regards,
Patrick




Comments (40) | Permalink

Readers Comments

Seller Warns of the 'Defects Of Seller Mass Destru   Seller Warns of the 'Defects Of Seller Mass Destru

by: pace306 This user has validated their user name.

Tue Aug 19 08:41:50 2014

eBay changed ALONG time ago.

Its original idea was a B2B or B2C platform that had never been tried before online due to the infancy of the internet.

eBay may have been abit like the wild west, but while there may have been stagecoach robberies, there was also the expansion of the west, a gold rush and the railroad - not too bad if you ask me.

Then eBay was sold to new management to turned eBay slowly on its head. They didnt rip the band-aide off quickly, they did it s-l-o-w-l-y.

Each new update slowly encroached on sellers legal and moral rights. Each update. each year brought new ways for eBay to steal just abit more of a sellers funds.

Its like those famous movies where people rob banks from the inside. Not with a gun, but by siphoning off a few pennies every transaction. In the movies - a few weeks go by and theres a pile of cash.

THAT is how eBay works. Increased feees, fees on shipping domestically, fees on global shipping, fees from Vero extorting manufacotrers, fees on stores, fees to get listed on page one via Cassini, and now fees on returns that sellers dont even agree to.

The LEGAL question is - how much encroachment into a sellers business by eBay is allowed by law until the point where eBay itself becomes responsible.

IE if eBay can dictate SO many parts of your business - when do THEY get to pay part of the taxes and fees that YOU pay to run your business. (Being in NY - the VAMPIRE state - I could use the help - corporate taxes are the highest in the country here save the looney asylum run by Jerry Brown).

""When was the last time a Buyer paid eBay ANY FEES?"

eBay has ALWAYS considered the buyer as their customer - ALWAYS.

1) ebay swears sellers are a "dime a dozen" and MILLIONS of sellers are just waiting to get inline to be allowed to sell on eBay and make MILLIONS of dollars. Therefore they are EASILY replaceable.

2) eBay management has always considered sellers "noise". Sellers seem to get in the way of eBay nefarious plans.

Imagine for one second what eBay would look like if sellers didnt fight the good fight? What if we all lied down and went along with all of eBays plans? eBay wouldnt have 9 billion off shore - they'de have 50 billion.

THAT is why some of these ideas come to fruition - Lyin Ryan Moore, Brian Jerk, Little Jonny D - are all pissed that they can have 6 houses in Malibu instead of 3.

The question I asked on eBays boards - but was never answered was - because of the new policies and the insanity with defects "how many sellers are you wiling to loose at this point, 100? 1000? 10k? 100k? 1 million?"

eBay doesnt care if any of us or ALL of us leave. So yo uand I generate 10k a year or so for them in fees - so what? Thats what Lyin Ryan spends on gas for the Ferrari. eBay thought this through well - they  have all the GIS companies to obtain revenue from. They have the large sellerss who pay through the nose to sell on eBay giving them money, the milllions they make off the "slice" from USPS, the money they make from Pittney Bowse and many other sources. "Your 5 bucks on a headphone or watch or collectable" is nothing to them.

A long time ago, I realized they arent your "partner". They dont want you to succeed, unless you are "one of the boys". (one of the boys that PAYS eBay to succeed).

Tomorrow may well be a blood bath, but no one in eBau corporate will care. For them - "those people" are whats wrong with eBay - they arent smart enough to see that "those people" are really whats RIGHT with eBay.

Best of luck tomorrow my friends.

Seller Warns of the 'Defects Of Seller Mass Destru   Seller Warns of the 'Defects Of Seller Mass Destru

This user has validated their user name. by: Rexford

Tue Aug 19 10:08:26 2014

"The LEGAL question is - how much encroachment into a sellers business by eBay is allowed by law until the point where eBay itself becomes responsible."

I think a good cadre of attorneys could use that "we are just a venue" that eBay always spout as a basis for an exceptional law suit. Between that and the constant user agreement coercion, I could see eBay having to do some major back peddling.

Seller Warns of the 'Defects Of Seller Mass Destru   Seller Warns of the 'Defects Of Seller Mass Destru

This user has validated their user name. by: Basset

Tue Aug 19 10:09:24 2014

The crappy economy (I still believe any media that tries to paint a rosy picture is lying through their artificially whitened opossum grinning teeth)..... SHOULD actually have people flocking to an eBay type venue.  


Shop for bargains, save gas, find pre-owned to be frugal & green, get parts to fix it yourself. On and on.

A venue like eBay SHOULD be such an option for all of the above.


As it is, they are scaring away sellers and embracing their new policies and defect(ive) program like a life preserver that turns out to be a dead weight because it is made of cement.

Seller Warns of the 'Defects Of Seller Mass Destru   Seller Warns of the 'Defects Of Seller Mass Destru

This user has validated their user name. by: Ed Gadfly

Tue Aug 19 10:28:17 2014

Two levels of service started in 2008 when DSR was established and Negs for Buyers ended.

You guys put up with the hoop jumping for the last 6 years.

How did that work out for you?

Good luck to the people that leave! Come back and assure the die-hards that life goes on, and even gets better.

Seller Warns of the 'Defects Of Seller Mass Destru   Seller Warns of the 'Defects Of Seller Mass Destru

by: MovinOn This user has validated their user name.

Tue Aug 19 10:30:43 2014

While it would be nice to see ebay lose a huge lawsuit, the ultimate satisfaction will come when ebay extinguishes all the defective sellers (in addition to those who leave willingly) and has none left, then closes up shop and becomes a ghost town.

Why would anyone want to sell on ebay, jump through all the hoops, pay huge fees to ebay and paypal, lose more money on return shipping and get used items back that were new when sold and shipped, then be called defective for providing good customer service and giving free use of the items for up to 90 days?

Why would buyers want to buy from defective sellers when ebay keeps trying to comfort them by saying ebay will protect the buyers from all the bad sellers, especially when most of the sellers are bad by ebay's new rules? It is so much easier to buy on Amazon, Bonanza, eBid, eCrater, and various other sites that don't have so many defective sellers, rules, stipulations and other hoops to jump through, and aren't scaring away prospective buyers by claiming that the ''only a venue'' site will protect them from all of these defective sellers.

After tomorrow, there will be few, if any, good sellers left on ebay. We're almost all defective sellers by ebay's new rules.

One more day and I will cancel all of my remaining listings on ebay. I'm MovinOn.

Seller Warns of the 'Defects Of Seller Mass Destru   Seller Warns of the 'Defects Of Seller Mass Destru

by: maxmad This user has validated their user name.

Tue Aug 19 10:37:54 2014


legally speaking, IMO they got to be doing something wrong, just because you have a UA, doesn't mean you can steal.  

Seller Warns of the 'Defects Of Seller Mass Destru   Seller Warns of the 'Defects Of Seller Mass Destru

by: Mr. Me This user has validated their user name.

Tue Aug 19 10:41:15 2014

A Moron was banging his head against a wall .... a passerby asked him "Why are you doing that ? Moron replied "because it feels so good when I stop!"

Substitute the word "Moron" for "ebay seller" ...... got it ?

Seller Warns of the 'Defects Of Seller Mass Destru   Seller Warns of the 'Defects Of Seller Mass Destru

by: MovinOn This user has validated their user name.

Tue Aug 19 10:43:08 2014

It's not stealing if you give them permission to take it. That's what you are doing by agreeing to the new UA.

The best way to disagree is with your feet. Walk (or run) away from ebay. Don't ever go back. Nobody is forced to stay. If the execs want to destroy ebay, let them. You don't need to be a victim, too.

Seller Warns of the 'Defects Of Seller Mass Destru   Seller Warns of the 'Defects Of Seller Mass Destru

by: MovinOn This user has validated their user name.

Tue Aug 19 10:53:33 2014

I would like to see the number of ebay listings drop by at least 30% tomorrow. Maybe then the ebay execs would realize that we are fed up with their BS and won't take it any more. Yet, if we keep on selling on ebay and keep on taking their BS, they will keep on dishing out more and more. They are like a 3 year old kid testing his parents to see how much he can get away with. Will we let the spoiled brats keep getting away with their misbehavior, or will we take corrective action?

The other venues will be glad to get a lot of new sellers and buyers. It may take a month or two for the buyers to find out where all the good sellers went to (the ones that were defective on ebay) and sales pick up, but it will be well worth it in the long run. The customer service is much better. The fees are much lower. And they aren't loaded with defective sellers and constant reminders that the venue will protect the buyers from all the evil sellers that are so abundant on ebay.

Spread the word. Tell all your friends and family why you aren't selling on ebay any more, and where you are selling now. Post it on Twitter, Facebook, LinkedIn, and any other networking web site you might have access to.

Are you going down with the sinking ship, or are you going to move on? I'm MovinOn.

Seller Warns of the 'Defects Of Seller Mass Destru   Seller Warns of the 'Defects Of Seller Mass Destru

This user has validated their user name. by: Puck

Tue Aug 19 11:10:53 2014

The eBay execs responsible for the policy changes regularly fumble the ball in explaining them but they expect Ma and Pa Kettle independent sellers to navigate between the Scylla and Charybdis of their confusing policies with ease.

Seller Warns of the 'Defects Of Seller Mass Destru   Seller Warns of the 'Defects Of Seller Mass Destru

by: pace306 This user has validated their user name.

Tue Aug 19 11:36:24 2014

"It's not stealing if you give them permission to take it. That's what you are doing by agreeing to the new UA."

You SIR are %100 correct. That is EXACTLY what eBay attornies count on - when going to court. (Of course this assumes you will ever get to court. Between swearing that you didnt opt out of the Class Action issue, the change of venue issue and the cost of the trial itself - eBay believes that almost no one will dare take them on.

If someone DOES - they will point to the UA/TOS and say the magic words "by logging on you automatically agree to all the language in the agreement".

Question is whether or not the judge goes along with it.

If you are NOT in CA (where eBay cant buy the judges) you have a good shot. If you are in CA and little Jonny D has bought and paid for the judge - you could be SOL.

On a good note :) 11main just called me to tell me they are DUMPING Paypal ..... I guess they learned their lesson - lie down with the dogs and wake up with fleas.

Seller Warns of the 'Defects Of Seller Mass Destru   Seller Warns of the 'Defects Of Seller Mass Destru

This user has validated their user name. by: iheartjacksparrow

Tue Aug 19 11:43:10 2014

@Patrick (letter writer) - You have to realize that buyers are the only ones who generate fees. If there's no one buying, then the sellers can't pay fees to eBay. So I can see why eBay wants to keep buyers at all costs. But as we all know, at some point the policies and demands of eBay will become too much for even the most loyal supporter of selling on eBay.

Seller Warns of the 'Defects Of Seller Mass Destru   Seller Warns of the 'Defects Of Seller Mass Destru

This user has validated their user name. by: Rexford

Tue Aug 19 12:18:22 2014

"It's not stealing if you give them permission to take it."

I don't agree. Example: You pay for a store or pay listing fees to list your items on eBay.  eBay make your items completely invisible.

In my book that is stealing.  I don't give them permission to hide my listings, I don't care what the user agreement says. If they are transparent with when and how often my listings can't be seen, that is a different story, but there is no transparency whatsoever.

Seller Warns of the 'Defects Of Seller Mass Destru   Seller Warns of the 'Defects Of Seller Mass Destru

by: Xander This user has validated their user name.

Tue Aug 19 13:48:16 2014

I'd smile if the number of ebay listings take a nosedive on Aug 20th but seriously doubt this will happen.

There are too many sellers who are rooted into ebay. For some, the only way out is to cut off their own root system.

With that said, there has already been a drop. We'll see how much more of a drop ebay experiences after the 20th has passed and the data has been sorted.

In our case, we saw no reason to wait, we left much earlier.

Not going to ebay everyday and not seeing the messages took some getting used to but its all good now.

Ecommerce is certainly expanding outside of ebay so those who do venture off have more options today then they did even a few months ago. Other companies have awaken to the fact there are many sellers looking for other places to hawk their wares which means more and more sales options.
Ebay will have to settle for a smaller piece of the pie as their hay days are long over.

It would be nice to see ebay eat some crow, there are so many of us who have been beaten up by ebay, we now have comradery.  There are enough of us to start a battered ebay sellers club!

For those who can get out from under ebays thumb, we wish you the very best. There is hope for everyone to find a new home to sell.

Seller Warns of the 'Defects Of Seller Mass Destru   Seller Warns of the 'Defects Of Seller Mass Destru

by: AC_in_Mich This user has validated their user name.

Tue Aug 19 14:29:38 2014

ok, according to powersellersunite.com there are 287,178,426 listigs oneBay

http://www.powersellersunite.com/auctionsitewatch.php>
I
guess we will have  to see, ey?

Seller Warns of the 'Defects Of Seller Mass Destru   Seller Warns of the 'Defects Of Seller Mass Destru

by: fashionista This user has validated their user name.

Tue Aug 19 14:54:48 2014

if you put your store on vacation for the day do the listings count?

Seller Warns of the 'Defects Of Seller Mass Destru   Seller Warns of the 'Defects Of Seller Mass Destru

This user has validated their user name. by: Basset

Tue Aug 19 17:22:45 2014

By the same token, it would be interesting to see whose listing counts go UP: Bonanza? eCrater? Etsy?

Aaaannnd they're offfff!!!  

Seller Warns of the 'Defects Of Seller Mass Destru   Seller Warns of the 'Defects Of Seller Mass Destru

by: Terry in Texas This user has validated their user name.

Tue Aug 19 22:25:00 2014

@fashionista: that's a good question about whether or not the listings count.

but the larger issue is that it seems like ebay is NOT closing off my listings. i just put my store on vacation for 7 days about an hour ago. i have looked at my store from several different computers and while the note is there at the top of my page saying the seller is out of town, ALL my listings are still viewable AND buyable.

so either there's a huge lag time because so many people are putting stores on vacation or ebay is choosing NOT to honor my request.

hmmmm, i wonder which one that is?

will keep you posted to see if gets corrected.

Seller Warns of the 'Defects Of Seller Mass Destru   Seller Warns of the 'Defects Of Seller Mass Destru

by: Terry in Texas This user has validated their user name.

Wed Aug 20 09:15:32 2014

Okay, just checked store again and listings ARE still visible and purchasable.

AND i received my first neutral feedback even though the NEWBIE buyer said "great top!".

but i can't figure out how to see where the lower feedback number is……oh well.

Seller Warns of the 'Defects Of Seller Mass Destru   Seller Warns of the 'Defects Of Seller Mass Destru

by: Paul W This user has validated their user name.

Wed Aug 20 23:32:59 2014

"I would like to see the number of ebay listings drop by at least 30% tomorrow."

Not gonna happen.  The sky is not falling.

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