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Sun July 13 2014 20:08:13

Who Gets Added to Your Blocked Buyer List?

By: Reader

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Dear Ina,
Ok sellers, who do YOU add to your eBay "Blocked Bidder/Buyer List?" For me personally, I add buyers who ask "stoopid" questions, like this one:

"Dear ********,
Do I have to bid or can I.just buy
- (User ID)


This is an exact quote. This is on an item that is only "Buy It Now". Not only that, poor punctuation and previous feedback comments to other sellers i.e. "Ok good try at selling" (left for two different sellers) landed him on my banned list.

To me, this buyer would be nothing but trouble...marginally intelligent and even if I do my usually excellent job at shipping, I would get a "good try" feedback.

Am I being too critical, or do you as a seller take a pre-emptive approach to adding users to your "banned list?"

Thanks for your input!
Bret




Comments (35) | Permalink

Readers Comments

Who Gets Added to Your Blocked Buyer List?   Who Gets Added to Your Blocked Buyer List?

by: JLS This user has validated their user name.

Sun Jul 13 22:47:08 2014

Sadly, yes, I too have had to add these types of potential buyers...to protect myself!  I'm getting worried that at the rate I'm having to block people, I may not have any buyers who CAN buy or bid!  LOL!

Who Gets Added to Your Blocked Buyer List?   Who Gets Added to Your Blocked Buyer List?

by: trader_chris This user has validated their user name.

Sun Jul 13 22:47:24 2014

I realized a long time ago, rather than argue with stupid buyers, it's a lot more effective to block them. So I do.

Who Gets Added to Your Blocked Buyer List?   Who Gets Added to Your Blocked Buyer List?

by: Sunflower This user has validated their user name.

Sun Jul 13 22:51:50 2014

This is too funny. I get much worst emails asking about purchasing so I am laughing to myself at your buyers inquiry. I personally don't block them for English errors, but I do block them for many, many other reasons.
Trying to offer me a very low offer on a BIN with no best offer, comments made in other sellers fb, the amount of negative & neutral fb they leave, snotty emails inquiring why my prices are what they are, buyers whom have left any detectable fb comment for me or any other seller that make you wonder, international buyers looking for cheap shipping, buyers looking to play "Let's Make a Deal" and on and on. My blocked list is quite large but I feel it is the only way to protect my acct and my rating by blocking these people.

I don't think your being too critical at all. Best to be safe than sorry with some buyers.

Who Gets Added to Your Blocked Buyer List?   Who Gets Added to Your Blocked Buyer List?

by: cayenna This user has validated their user name.

Sun Jul 13 23:09:12 2014

I get a question off and on for a singular buy it now item which I also block where the customer asks: Is this price for one or two? The price is a sale price for a bar of soap for $3.89 on sale. Does this look like a price for two bars of Certified Organic soap? And the listing clearly states for one bar. So dumb questions like this I know are trouble and block immediately.

Who Gets Added to Your Blocked Buyer List?   Who Gets Added to Your Blocked Buyer List?

by: donald This user has validated their user name.

Sun Jul 13 23:23:26 2014





I only try to block excessive negative giving buyers



Who Gets Added to Your Blocked Buyer List?   Who Gets Added to Your Blocked Buyer List?

by: cayenna This user has validated their user name.

Sun Jul 13 23:31:41 2014

I try to avoid negative experiences as much as possible since eBay is the way it is; not the norm...  

Who Gets Added to Your Blocked Buyer List?   Who Gets Added to Your Blocked Buyer List?

by: teddychan This user has validated their user name.
Web Site

Sun Jul 13 23:58:21 2014

I have hundreds of IDs on my BBL and I add at least one a week. I don't block immediately because of one stupid question. I answer curtly but politely. If they ask another one, BLOCKED. Insulting comment or question, I blocked immediately. I block all users who send me unsolicited lowball offers because I don't use Best Offer.

Who Gets Added to Your Blocked Buyer List?   Who Gets Added to Your Blocked Buyer List?

by: MostlyArt This user has validated their user name.

Mon Jul 14 01:42:52 2014

I doubt I would have blocked the person with poor English skills, but sometimes a person who asked a question that was clearly in the description, and then also left a lot of negative feedback could get on my list.

Back when I was a full time seller on eBay, most of my blocked people came from the discussion boards.

Who Gets Added to Your Blocked Buyer List?   Who Gets Added to Your Blocked Buyer List?

by: Biglouis This user has validated their user name.

Mon Jul 14 03:16:47 2014

I would not block a person for poor English. However I block for an aggressive tone, low ball offers, complaints about prices or shipping, requests to value or give opinions on items, and a record of negs and neuts. Once on my BBL you are NEVER removed. I once allowed a buyer second chance and they messed up again. With Ebays unfair and draconian rules its ''one strike and your out''. Sorry folks. Its a hard world.

Who Gets Added to Your Blocked Buyer List?   Who Gets Added to Your Blocked Buyer List?

This user has validated their user name. by: Ed Gadfly

Mon Jul 14 05:26:23 2014

Give some people a little power and it goes to their heads.

This is another great reason why blocked bidder lists need to be abolished.

Who Gets Added to Your Blocked Buyer List?   Who Gets Added to Your Blocked Buyer List?

by: handmade by martha This user has validated their user name.

Mon Jul 14 05:57:11 2014

i rarely block buyers.  many of the ebay buyer requirements weed out troublesome customers. yesterday was one for the books:  a customer from the czech republic wanted a refund on some fabric that i shipped in may.  when i checked myself and then asked paypal to check, she had canceled payment after i shipped.  i only found out because i looked for the paypal transaction to issue a refund.  i guess that folks that like to shop for free are the primary reason for making my blocked bidder list.

for more information about buyer requirements: http://ocsnext.ebay.com/ocs/sc and search on buyer requirements  

Who Gets Added to Your Blocked Buyer List?   Who Gets Added to Your Blocked Buyer List?

This user has validated their user name. by: Basset

Mon Jul 14 06:52:05 2014

Questions where the potential buyer is overly critical, rude, etc... I block them as I imagine the question sets the tone for any business with that person.

Lowball offers may be blocked - it depends on HOW they ask. I don't accept offers but have a polite response if they have asked nicely.

Some of my saved sellers that I purchased from in the past also sold in the same category I do. If I noticed one of them had a new negative I sometimes  blocked that buyer based on the comment they left for that seller.

Who Gets Added to Your Blocked Buyer List?   Who Gets Added to Your Blocked Buyer List?

by: OmiGosh This user has validated their user name.

Mon Jul 14 07:00:12 2014

I will block someone who leaves bad feedback without contacting me first. also.  If someone insults what i am selling by offering an insane low price I will block them .. Pretty sure I am preventing a future problem.

Who Gets Added to Your Blocked Buyer List?   Who Gets Added to Your Blocked Buyer List?

by: Bidonmine This user has validated their user name.

Mon Jul 14 07:44:19 2014

To protect my selling account I will block anyone who even remotely appears to be a problem. There are millions of buyers and removing some will not affect your selling on Ebay.
---
As a note, I have three selling and one buying account on Ebay and I copy the list to all accounts.

Who Gets Added to Your Blocked Buyer List?   Who Gets Added to Your Blocked Buyer List?

by: doboy This user has validated their user name.

Mon Jul 14 08:43:18 2014

I BLOCK ANYONE WHO CONSTANTLY LEAVES NEGATIVE OR NEUTRAL FEEDBACK.  

I BLOCK ANYONE WHO SENDS ME THE DEFINITION OF "MINT" WHEN MY LISTING SAYS:

MINT CONDITION.  NO CHIPS, CRACKS, NICKS, DINGS, FLEA BITES, STAINS, REPAIRS, ETC.  

DICTIONARY MINT CONDITION IS FROM THE U S TREASURY.

WHEN THEY TELL ME WHAT THE ITEM SHOULD BE LISTED AT.

WHEN THEY LOWBALL OFFER ME AND STILL EXPECT FREE SHIPPING.

Who Gets Added to Your Blocked Buyer List?   Who Gets Added to Your Blocked Buyer List?

by: Moonwishes This user has validated their user name.
Web Site

Mon Jul 14 08:50:41 2014

Funny how so many topics are all aimed as if eBay were the only selling venue in the world. Even when I sold on eBay the only ones that got on my BBL deserved it due to their transaction with me. However, I have learned, no matter how dumb the question, to answer positively and with suggestions for other areas in my store they may want to check out. Maybe some of these buyers are getting the way they are due to others treating them shabbily. I don't know. On ecrater there is no BBL and in the 6 years I have been here, I haven't missed it at all, even though I do get what would be considered dumb questions or low ball offers.

Who Gets Added to Your Blocked Buyer List?   Who Gets Added to Your Blocked Buyer List?

by: cayenna This user has validated their user name.

Mon Jul 14 08:53:24 2014

To protect my selling account I will block anyone who even remotely appears to be a problem because I have worked hard for my 100% top rated status. It's not worth it to me to possibly have one seller ruin it all for me over their stupid feedback; and which we hear about and complain about all the time. If it's a stupid question chances are it will also be stupid feedback in one way or another and I am just not willing to take that risk. It's common sense that a seller should be polite when dealing with customers which I do, but really dumb questions also tells me I may have to waste a lot of time dealing with this person which has been my experience and with no sale. Time is money which everyone knows when selling on eBay we don't have enough of. I made my initial comments based on receiving many of these dumb questions, and also based on many really bad experiences. How do I know someone's not getting ready to ding me big time like they have before just because they wanted to give me trouble (FOR NO REASON). I just don't need all the extra stress in my life and it is not hurting them or me to not sell to that person. I can sell to whom ever I feel like as it is my business, and which I need to protect. Also, this has nothing to do with blocking someone with bad English, that never even crossed my mind as I am not a prejudice person one way or the other. Each person has their own reasons for blocking someone based on their personal experiences selling so no one can really judge. If you have had the experiences I have you may just feel the same way.

Who Gets Added to Your Blocked Buyer List?   Who Gets Added to Your Blocked Buyer List?

by: wallflower This user has validated their user name.

Mon Jul 14 09:51:45 2014

I block stupid buyers, picky buyers, those that leave bad remarks for other sellers, and any that ding me with no contact. If they dinged at all, on the list!

Who Gets Added to Your Blocked Buyer List?   Who Gets Added to Your Blocked Buyer List?

by: papergoy This user has validated their user name.

Mon Jul 14 10:53:09 2014

Generally only after the fact, if I believe you lied.  I've been doing this a long time- I know how to grade items.  If I send you an item, and I get a long email in caps telling me how what I sent you is WORTHLESS, you will wind up on the banned bidder list, as almost nothing is worthless.  So yelling and exaggerating are pretty good ways to get there.  There's one lady whom I sold three used children's books to- she had issues with the condition on two of them.  A few weeks later she wanted to know why she couldn't buy from me.  Obviously this is someone who wants mint condition for VG price which I don't have time to deal with.

Who Gets Added to Your Blocked Buyer List?   Who Gets Added to Your Blocked Buyer List?

This user has validated their user name. by: Rexford

Mon Jul 14 11:09:43 2014

Email tone is the big one for me.

And once I have said no to a request, if they start needling and begging and insisting and throwing a tantrum they are so blocked.

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