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Fri May 30 2014 22:01:07

eBay Security Breach Leads to Scam Phone Calls?

By: Reader

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eBay revealed on May 21st that cyber criminals accessed its user database containing customer names, phone numbers, physical addresses, email addresses and date of birth.

Much has been written about the fact that scammers could use the information to send phishing email. But we received the following letter suggesting scammers may be using the information obtained during the eBay security breach to call users on the phone.


Dear Ina,
After the data breach at eBay, I was a bit miffed that my personal info was accessed, but changed my password and moved on. But oddly now I am getting a lot of odd phone calls on my phone # that I had defined to my eBay account (and it's my cell). I very rarely get any of these odd credit card offer, warranty, security system, etc., type calls on my cell. I do get some of these on my landline. So I wonder if its related to the breach!

All of a sudden this week I have received over 10 calls and several have no number. I got 4 of them this evening alone and I know my phone number is not published. And they are odd, where foreigners speaking poor English asking if I would like a loan, or wanted to talk about a business opportunity. Really spooky! I didn't answer the ones with no caller id and only answered the last 3 since I was getting so many and wanted to see what it was about.

Might be worth polling the troops to see if others are encountering this, and if so it's another black eye for eBay as there is no way that they can fix it! Had this phone number for over 10 years now so really don't want to change it, and if I do eBay can pay for it!
Thanks,
M.




Comments (20) | Permalink

Readers Comments

eBay Security Breach Leads to Scam Phone Calls?   eBay Security Breach Leads to Scam Phone Calls?

by: NetWatch This user has validated their user name.
Web Site

Fri May 30 22:48:06 2014

EBAY'S REPATRIATION OF $9 BILLION FROM OVERSEAS: Bringing back the $9 billion makes a lot more sense if eBay already knew about the hacking and the fallout that would ensue from it once it went public...

eBay Security Breach Leads to Scam Phone Calls?   eBay Security Breach Leads to Scam Phone Calls?

by: NullApps This user has validated their user name.
Web Site

Sat May 31 03:06:18 2014

Unless the phone calls you are receiving are targeted attempts to scam you involving other information (e.g. your eBay id, name, or the fact you are an eBay user) I'd say it is unlikely related.  Finding or guessing valid phone numbers is trivial and there are plenty not in eBay's database to keep scammers busy.

eBay Security Breach Leads to Scam Phone Calls?   eBay Security Breach Leads to Scam Phone Calls?

This user has validated their user name. by: Basset

Sat May 31 10:50:29 2014

Did have some ''unknown'' callers last week.

As a matter of routine - if my caller ID shows ''unknown'' or outside my area code I let it go to voicemail.  Usually no message is left. The really eager beavers DO leave me messages about loans or vacations I don't want. Their calls are ignored.


For kicks I used to google up some of the area codes and sure enough the entire number would appear as being a nuisance for others, usually from a prison.

Sigh, I always blamed Florida since the state SELLS our info to marketers. If you think about it, call center employment is probably a good transition job for some of those fresh out of the pen. Likely already have been using the skills.

eBay Security Breach Leads to Scam Phone Calls?   eBay Security Breach Leads to Scam Phone Calls?

by: AC_in_Mich This user has validated their user name.

Sat May 31 18:48:49 2014

@Basset, Well, check out

http://usnews.nbcnews.com/_news/2012/01/12/10140493-inside-the
-secret-industry-of-inmate-staffed-call-centers

It
has been happening since at least 1985 according to this http://www.nytimes.com/1997/11/09/travel/practical-traveler-when-an-in
mate-books-the-ticket.html

I
seem to remember once reading an article that an airline company had problems when one of the inmates decided he would go visit one of the women he talked to a lot

eBay Security Breach Leads to Scam Phone Calls?   eBay Security Breach Leads to Scam Phone Calls?

This user has validated their user name. by: iheartjacksparrow

Sat May 31 19:27:48 2014

I don't know that I have any new, what I consider to be, scammers calling me. I have my DirecTV set up to show what the in-coming calls are, and if the caller name looks phony, I don't even pick up. They are generally robocalls, and disconnect once the answering machine kicks in. Recently I've had calls from "Texas" (gee, the entire state was calling!), Elite, and my long-time favorite, Credit Card Services. I did discover that if you answer the phone and don't stop talking, like an answering machine would do, the robocall device thinks there's an answer machine on the other end and disconnects.  

eBay Security Breach Leads to Scam Phone Calls?   eBay Security Breach Leads to Scam Phone Calls?

This user has validated their user name. by: Marie

Sat May 31 19:42:42 2014

No odd phone calls for me either.  Nor have I heard anyone else complain of them.  Chances are pretty good that the hackers did not do all this in an effort to obtain phone number to make prank calls.

The info they obtain with the exception of our birth dates is the same info given to our customers once we have a valid transaction with them.  

I'm not trying to minimize the importance of the hack at all.  I'm just saying it is mostly the same info given our buyers.

eBay Security Breach Leads to Scam Phone Calls?   eBay Security Breach Leads to Scam Phone Calls?

This user has validated their user name. by: Basset

Sun Jun 1 10:38:35 2014

@JackSparrow - LOL, I also heard that if you DO answer to just pause and not talk right away. If it is a computer it will hang up. A few years ago I tried that and I did get a few hang-ups but I also got a couple ''Hello! Hello?'' They could probably here me breathing.
 
Now days, I just let it go to voice mail.


A while back I got a spate of calls from Ogden, Utah. People online had traced the number to a vacation scam. BUT the callers were actually located in good ole Florida, disguising the number to look like Utah.

All way before the eBay hack.


@AC in Mich - well, wonder if THAT CS source has occurred to our favorite venue!

eBay Security Breach Leads to Scam Phone Calls?   eBay Security Breach Leads to Scam Phone Calls?

This user has validated their user name. by: Puck

Sun Jun 1 19:46:42 2014

Wonder what's the going price on 145,000,000 reasonably viable telephone numbers and/or e-mail addresses??

I love the apologists who defend eBay amd minimalize the value of the hacked data by parroting that it's all public information available on the Internet.

How long would it take to retrieve and organize all the personal information individually that the hackers stole in one fell swoop?

eBay Security Breach Leads to Scam Phone Calls?   eBay Security Breach Leads to Scam Phone Calls?

This user has validated their user name. by: Puck

Sun Jun 1 19:50:44 2014

'' I'm just saying it is mostly the same info given our buyers.''

Except no individual or handful of buyers have 145,000,000 files of that info.

eBay Security Breach Leads to Scam Phone Calls?   eBay Security Breach Leads to Scam Phone Calls?

by: trigon This user has validated their user name.

Sun Jun 1 23:11:32 2014

Well, I haven't sold anything on Ebay for 8 or 9 years now. Of course, I got the e-mail telling me to re-set my password. I opted to have them send me an e-mail with a link to re-set. They comfirmed my e-mail. I never got the link. Bwahahaha.

eBay Security Breach Leads to Scam Phone Calls?   eBay Security Breach Leads to Scam Phone Calls?

by: LinneyPinney This user has validated their user name.

Sun Jun 1 23:21:08 2014

You know what? Me too. I did not even put two and two together. I have had 3 solicitation phone calls on my cell in the last week. First time ever.

eBay Security Breach Leads to Scam Phone Calls?   eBay Security Breach Leads to Scam Phone Calls?

by: Cloud This user has validated their user name.

Mon Jun 2 00:14:04 2014

Yes I've been receiving them all of a sudden too. I don't answer private numbers or 800 numbers and one called 10 times in 30 minutes and no message. I looked the number up online and as expected it was a scam caller.  

eBay Security Breach Leads to Scam Phone Calls?   eBay Security Breach Leads to Scam Phone Calls?

This user has validated their user name. by: Rexford

Mon Jun 2 06:53:19 2014

Has the esteemed CEO of eBay still not made a public statement regarding the breach?  

So much for leadership.

eBay Security Breach Leads to Scam Phone Calls?   eBay Security Breach Leads to Scam Phone Calls?

by: charcorvet This user has validated their user name.

Mon Jun 2 09:48:19 2014

much more since the hack than before it. And I'm on the Do Not Call list. But trust me, they don't call me back after I get done explaining their genealogy to them.

eBay Security Breach Leads to Scam Phone Calls?   eBay Security Breach Leads to Scam Phone Calls?

This user has validated their user name. by: iheartjacksparrow

Mon Jun 2 10:50:14 2014

@charcovet - I gave up trying to educate people on the Do Not Call list. To one guy I said, "This number is on the national Do Not Call list," and he replies, "Well, I'm calling from California." Excuse me? Another trick I've found that seems to work: The last time I got a call from "Windows" telling me that they got a "message" from my computer that there was a problem with it, I said, "Are you the company the FBI is investigating for consumer fraud?" They hung up and haven't called since whereas previously I was getting a couple of calls a week from them.

eBay Security Breach Leads to Scam Phone Calls?   eBay Security Breach Leads to Scam Phone Calls?

This user has validated their user name. by: Al G

Tue Jun 3 08:10:05 2014

"County morgue - you stab 'em, we slab 'em" works for live callers, but not for the robo-calls.

Thank the gods for Caller ID - a quick scan at "Credit Bureau", "FBI", "Florida", "Private Number" and whatever the boiler room operators can think of is enough for me to go back to whatever reverie I was into before being annoyed for that fraction of a second.

Getting chewing gum on your shoe now tasks me more.

PS. The calls seem to come in waves, sometimes 1 a day, then nothing for a week or 2. I guess they cycle through the phone book. Being on the "Do Not Call" list only keeps the honest ones away.

If you are interested, I can get you lower rates on your credit cards.....

eBay Security Breach Leads to Scam Phone Calls?   eBay Security Breach Leads to Scam Phone Calls?

by: DonC This user has validated their user name.
Web Site

Tue Jun 3 13:15:33 2014

I've been getting a few more calls over the last month. Now in addition to offering me Viagra I am now "approved" for a quarter million dollar business loan.

Unknown callers don't get answered. Known scammers get blocked.

Don't give them any info or verify any info including your name. Report them on the do not call site. Some take the hint, some don't

eBay Security Breach Leads to Scam Phone Calls?   eBay Security Breach Leads to Scam Phone Calls?

by: simerivergun This user has validated their user name.

Wed Jun 4 15:14:24 2014

Hello!  I recently opened an Ebay store and immediately after that I started receiving calls for loans, for insurance, for everything.  I have since had my cell phone put on the no call list for solicitation.  I thought I was mistaken about Ebay selling our information to other companies, but now my daughter opened up an Ebay store and the same thing is happening to her.  Ebay says that have that right when we sign up for a store and it is in the small print.  

Ebay business is down 50% for my daughter and 75% for me during this same period last year.  Either they have no business or they did something terribly wrong with the search engines.  Always tinkering--we never know the rules anymore-they change from day to day and from poor explanations to no explanations.  Thanks  I am poorer now for Ebay's defects!!! The public thinks that all sellers are selling defects.  Now the hacking our accounts.  Where does this nightmare end?  I need Ebay and I thought they needed me--we are seeking other avenues to sell our product.  Thanks

eBay Security Breach Leads to Scam Phone Calls?   eBay Security Breach Leads to Scam Phone Calls?

by: DavidM This user has validated their user name.
Web Site

Fri Jun 6 12:16:35 2014

Had eBay Been Warned?
They claim Data Breach is just an ‘inconvenience’ – they’re wrong and it’s a Breach of Trust affected 145 million families in the eBay breach alone and just the Target breach put another 110 million at risk (totaling nearly the entire US Population in just a few months).

eBay isn't talking but read the details at MyStolenID org

''eBay Hacked – But Had Warning Sounded?''

eBay Security Breach Leads to Scam Phone Calls?   eBay Security Breach Leads to Scam Phone Calls?

by: DavidM This user has validated their user name.

Fri Jun 6 12:22:51 2014

F.Y.I.

It is required by Federal Regulations that 'all' Marketing Call Centers maintain and update 'their' Restricted/Do Not Call database with by subscribing to the Official National Do Not Call Registry (they are obligated by law to be proactive here).

Re: Mobile Phone & Marketing Calls; Marketing Calls to Cell Phones under same Federal Regulations, Cell Phone Owners are NOT required to 'list' cell phone numbers with the National Do Not Call Registry for it is 'Illegal' / Prohibited for Marketing Call Centers to make Marketing/Solicitation calls to 'ANY' Mobile Phone without prior direct authorization and Marketing Call Centers or Businesses that 'buy' fraudulently obtained phone number lists from Internet sources of breached databases are in violation of law and subject to Federal Prosecution.

Please file all such complaints with the FCC, FTC, FBI Cyber Crime websites.
www.fcc.gov/complaints
www.stopfraud.gov/report.htmlR>www.ic3.gov/complaint



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