|Fri May 9 2014 11:57:12|
Amazon Clothing Seller Finds Limits to International FBA
Currently I sell new apparel on Amazon and eBay. Amazon contacted me to join Fulfillment By Amazon (FBA) last week, however they will not fulfill any international orders through the Multi-Channel-Fulfillment (MCF) service they advertise.
They do not make this clear when signing up for FBA, and you will only find out if you ask upfront or when it's too late and all of your inventory is at the fulfillment center and you have an international order to place but can't.
Luckily, I ask all questions upfront before engaging in business with another party.
I am disappointed that Amazon MCF can not offer this export service for non-media items but FBA can export to buyers that order my items on Amazon.com. I do feel that Amazon can change the Multi-Channel-Fulfillment (MCF) service and needs to in order to keep up with the needs of sellers who sell globally and want to be a part of FBA.
Amazon support told me I would need to submit a MCF order and ship to myself paying $8 s/h and then ship to my buyer overseas. I feel that it is too costly to the buyer to pay $8 plus the postage for international shipping and I would still have the burden of shipping everyday. The whole point of going FBA is to not have to ship out orders anymore. If you have a solution that others have used for this issue, please contact me.
Note from the Editor: We checked with Amazon, a spokesperson confirmed: "While do we support Multi-Channel-Fulfillment (MCF) export for media products, we currently do not support export of non-media products," and provided a link to more details.