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Sat Apr 12 2014 08:38:02

eBay Disregards Sellers Default Charity When Relisting

By: Reader

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Dear Ina,
Could you do an investigation into how eBay decides which charities to use as defaults on its listing form? Something strange and offensive is going on.

I choose my favorite charity, City Harvest, and enter it on a listing; then on my next listing, dozens of items I chose before are duplicated but never my favorite charity. Instead eBay has put in place its own favorites without any regard for my choices. It seems to know best which charities are most deserving and it pre-empts the seller's wishes.  

I can still override them if I'm willing to go thru a slew of points and clicks but the point is I shouldn't have to!
Thanks a lot,  
JB




Comments (10) | Permalink

Readers Comments

eBay Disregards Sellers Default Charity When Relis   eBay Disregards Sellers Default Charity When Relis

by: RCL This user has validated their user name.

Sat Apr 12 08:52:46 2014

Why would someone give to a charity via eBay? Give directly.

eBay Disregards Sellers Default Charity When Relis   eBay Disregards Sellers Default Charity When Relis

This user has validated their user name. by: MeTech

Sat Apr 12 09:45:04 2014

No surprise here.
I have been dealing with something similar when listing.
I always look at my listings as soon as I am done putting them up.
I look thru the whole page for any errors and so many times have had
to go back and revise them.

Here are some of the examples of the latest screw ups:

I enter first class mail and the shipping changes to priority mail
(for free shipping on light items)

If I enter free shipping sometimes it shows as calculated shipping.

I may enter a certain quantity and it changes.

I enter good till cancelled and it changes to 30 days.

I enter no international shipping and it shows either world wide
or whatever countries they want to add.

I make sure all this information is correct before submitting the listings.
Last week one specific item had to be revised 4 times before all the changes
finally stayed. These were the same specific details that kept changing back
until the fourth try.

eBay Disregards Sellers Default Charity When Relis   eBay Disregards Sellers Default Charity When Relis

This user has validated their user name. by: Philip Cohen
Web Site

Sat Apr 12 10:30:47 2014

The only charity eBay recognises is eBay ...

eBay Disregards Sellers Default Charity When Relis   eBay Disregards Sellers Default Charity When Relis

This user has validated their user name. by: Rexford

Sat Apr 12 12:24:39 2014

I too would just give directly.  I wouldn't trust my contributions in eBay hands, and I have to wonder if they take an "administrative" fee.

eBay Disregards Sellers Default Charity When Relis   eBay Disregards Sellers Default Charity When Relis

This user has validated their user name. by: MeTech

Sat Apr 12 14:51:33 2014

I thought about donating via ebay but decided it was not a good way of doing so.

The way this company has shown where their interest are and how incompetent the programmers are made me back out.

I donate locally depending on the needs. It could be merchandise, services or equipment.

I would advise JB to see if donations can be done directly to the charity chosen vs using ebay.

The less ebay resources you use the less headaches you will encounter. After so many years of punishment from this venue that is one of the lessons  learned.

eBay Disregards Sellers Default Charity When Relis   eBay Disregards Sellers Default Charity When Relis

This user has validated their user name. by: Basset

Sun Apr 13 12:26:23 2014


I have not experienced the same problems the OP has experienced with Giving Works - I have only used one recipient, so maybe that is why. It was never pre-filled unless a giving works item was being re-listed.


BTW - There is a POSSIBLE perk of EBGW.  The recipient that I have designated has a website that gets lots of traffic. One nice ''back at ya'' from them is that they have a feed of their eBay GW inventory in their fundraising section.

I know I have received sales as a result of this feed.


That being said, I have taken a short vacation from using EBGW until they get back on an even keel from whatever ails them.  I prefer to sweep the amount donated to the charity manually and not automatically. Recently when I went to do this, it said ''you do not have any donations due''. I knew that I did.  Such glitches bother me more than the usual glitches. Thus the vacation.

Although I can still donate to my charity myself via PayPal, I must admit I liked the extra attention and visibility my stuff got from their site.  

eBay Disregards Sellers Default Charity When Relis   eBay Disregards Sellers Default Charity When Relis

This user has validated their user name. by: Philip Cohen
Web Site

Sun Apr 13 14:46:45 2014

@Basset,

''you do not have any donations due''

Maybe the eBay "charity" needs the cash more than your designated charity does ...

eBay Disregards Sellers Default Charity When Relis   eBay Disregards Sellers Default Charity When Relis

by: Cassie This user has validated their user name.

Mon Apr 14 01:05:22 2014

The reason many use charity list via eBay is these aspects:
1) an individual is restricted a limit amount tax right-off while a business can donate 10% or more of total business sales.
2) document charity activity with a business for goodwill value and public transparency as another venue customer base building.
3)eBay is just thrusting other charities a fair shot of funding. I'm sure they are getting some goodwill value doing so the more organizations they promote gets them a favorable nod as any business or individual engaging earning any form social goodwill merit.

Many corporations wouldn't give unless some benefit and goodwill value is what it is another marketing venue the term ''goodwill value'' is real accounting term that adds value any business it's more as speculation and promotion valuation tool a.k.a clout worth per social recognition commodity and or following.  

eBay Disregards Sellers Default Charity When Relis   eBay Disregards Sellers Default Charity When Relis

This user has validated their user name. by: Puck

Mon Apr 14 12:36:27 2014

"Maybe the eBay "charity" needs the cash more than your designated charity does ..."

To fund a revolution somewhere... (Wink)

eBay Disregards Sellers Default Charity When Relis   eBay Disregards Sellers Default Charity When Relis

by: Sierra This user has validated their user name.

Tue Apr 15 22:52:54 2014

Almost a year ago, I ran a few auctions where I signed up to donate a portion of the auction proceeds to ''A Place to Bark,'' a dog rescue charity located in Tennessee.

eBay failed to withhold the funds from my auctions to donate to the charity, as they had in the past, then proceeded to have their Collections Department hound me for MONTHS until I finally posted on eBay's FB page about the situation. I had been TRYING to pay this donation thru the eBay site, but eBay's system continually told me that I did not have any donations due! It took about 2 months (from 10/13 to 12/13) to get this mess sorted out, but eBay finally figured it out.

In the process of trying to get this mess sorted out, I found a number of discrepancies on eBay regarding donations. One thing I remember is that there were references to their donation program being called ''Mission Fish,'' ''eBay Giving Works,'' and ''PayPal Giving Fund.'' If they don't even know what their donation program is CALLED, then I'm not surprised it's such a mess!

It's not likely that I will list future auctions for charity thru eBay.



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