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Wed Mar 19 2014 12:40:42

eBay Seller Wonders If It's as Difficult to Buy as It Is to Sell

By: Reader

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Dear Ina,
First of all, I had 100s of items that had to be revised, and/or re-listed due to age, every 4th or 5th time, they charge me a nickel to REVISE. I usually don't see it until it's too late to see which one. They KNOW that no one is going to download a 34 page summary, and then search for the nickel. (no it isn't a double category, or a listing upgrade, we've been told to NEVER use either of those)

Now this morning, possibly late last night, they insist I sign in constantly.

I finally cleared ALL history, including current log-ins, then it tells me: "Info To become a seller, additional information may still be required. If you cannot provide this information immediately, your draft listing can be accessed from the 'Sell' start page when signed in." This was all to avoid letting people actually USE the free listings we had coming.

Why do they make it so difficult to sell? If they make it this tough to buy, it's no wonder traffic is down.

Also, I understand that mobile users are getting errors, blank pages, and not able to sign in to buy. Can't they stop with the errors? Seems like every time they try to fix something, they break at least 2 other things.
Nancy




Comments (22) | Permalink

Readers Comments

eBay Seller Wonders If It's as Difficult to Buy as   eBay Seller Wonders If It's as Difficult to Buy as

by: FeelingFroggy This user has validated their user name.

Wed Mar 19 15:29:45 2014

Scammers, and Thieves don't seem to be having trouble buying.

eBay Seller Wonders If It's as Difficult to Buy as   eBay Seller Wonders If It's as Difficult to Buy as

This user has validated their user name. by: Philip Cohen
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Wed Mar 19 18:12:57 2014

It's only on "nominal-start" auctions by professional sellers, where shill bidding is endemic, that buyers need to be very careful of being defrauded by such unscrupulous sellers, of which there are a great many, knowingly and actively aided and abetted by eBay, regrettably ...

So, you see, eBay is not always biased in favour of the buyer. It’s nigh impossible to keep a track of all the deviousness and unscrupulousness, or, indeed, the criminal activity, of eBay Inc.; their unprincipled activities are so pervasive; one can only generalize and describe eBay as an equal opportunity fraudster: they will directly defraud, or will directly and indirectly aid and abet others to defraud, whoever they can, whenever they can, as long as there is a gain for eBay. eBay is probably the most unscrupulous commercial entity on the planet; eBay is—demonstrably—the greatest knowing and calculated facilitator of the most massive, endemic, auction fraud on consumers that the world is ever likely to know and, doubtless, there will be a trickle down effect of like criminal activity to their other operations. Anyone that does business with eBay does so at their peril … http://bit.ly/11F2eas

eBay Seller Wonders If It's as Difficult to Buy as   eBay Seller Wonders If It's as Difficult to Buy as

by: rachel This user has validated their user name.

Wed Mar 19 23:00:49 2014

Phillip Cohen: Is this tongue in cheek or are you why they put in the defects to purge eBay of unscrupulous sellers that you sadistically continue to buy from:)...why not go to JC Penney's and get 50% off and pay more than when they were not on sale? Many sellers do this too, raise the price then have a sale. It's funny how JC Penney's tried to actually have a real sale price all the time that was a good buy but people prefer markdowns so it was a flop even the prices were better! Maybe gamblers lke the sellers you describe.

eBay Seller Wonders If It's as Difficult to Buy as   eBay Seller Wonders If It's as Difficult to Buy as

This user has validated their user name. by: baconsdozen
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Thu Mar 20 03:44:27 2014

In all the years I've sold on ebay as a business and private seller this is by a long,long way the worst period of low sales and dead beat buyers I have ever seen.
Whay ever stupid plans ebay has next,they should stop,take a deep breath and ask themselves why they are now doing so badly and why they are so despised by even the people that still use them.Any normal firm faced with such a disaster would fire those who have introduced such a procession of crummy policies and rule changes and start again. If,as seems obviously true the guy at the top is too stupid to realise what an outright mess he has made of a company that millions used to love,the first to go should be him. NOW.

eBay Seller Wonders If It's as Difficult to Buy as   eBay Seller Wonders If It's as Difficult to Buy as

by: KathleenJohnson This user has validated their user name.
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Thu Mar 20 05:48:32 2014

Mico managed to death: both Sellers and Buyers.

eBay Seller Wonders If It's as Difficult to Buy as   eBay Seller Wonders If It's as Difficult to Buy as

by: RCL This user has validated their user name.

Thu Mar 20 06:20:30 2014

Now that I've read these comments, I had to look up to the question. It is EASIER to buy on eBay than anywhere online EXCEPT Amazon. Amazon is the easiest of all online sellers in my experience FOR THE BUYER.  

eBay Seller Wonders If It's as Difficult to Buy as   eBay Seller Wonders If It's as Difficult to Buy as

This user has validated their user name. by: Philip Cohen
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Thu Mar 20 07:49:34 2014

Is eBay doing so badly? If eBay is making money (as they claim), how then can anyone’s sales be now so much slower than before?

It’s about time that the great majority of sellers on eBay came to terms with the reality that if indeed eBay is still making money from its marketplace, and you are not making any sales, that will only be because you are a “non-preferred” seller and your listings aren’t getting any exposure, because eBay is manipulating buyers’ search (what’s new?) and funneling buyers to their “preferred” sellers in a desperate attempt to keep those preferred sellers on board the rusting, wallowing, old hulk …

For you “non-preferred” sellers—and you know who you are—it’s time for you to be making your post-eBay plans, and you certainly should now be wearing you lifejacket 24/7, just in case the cretinous Captain Ho suddenly decides that its your turn to “walk the plank” …

PS: Toyota: Admits to Wire Fraud: $1.2 Billion Penalty

Hmmm, what then should be the penalty for eBay’s criminal wire fraud activities: their demonstrable, ongoing, calculated facilitation of endemic shill bidding fraud on the consumers of the world? $5 billion, perhaps … http://bit.ly/11F2eas

eBay Seller Wonders If It's as Difficult to Buy as   eBay Seller Wonders If It's as Difficult to Buy as

by: Modlcitizn This user has validated their user name.

Thu Mar 20 08:00:17 2014

The buying end is super easy. I don't buy stuff I can get at Walmart, nor clothing. I buy collectibles, some of it unique or very hard to find. My search agents email me when they find one. I bid through my sniping software, and if I win it takes less than a minute to do the check out thu Paypal.  And since eBay has sellers on a very short leash, it shows up in a few days. A few times the very next day!

eBay Seller Wonders If It's as Difficult to Buy as   eBay Seller Wonders If It's as Difficult to Buy as

by: pace306 This user has validated their user name.

Thu Mar 20 08:47:46 2014

The buying end on eBay is certainly easier then selling (DUH).

Buyers have to do virtually nothing to obtain merchandise from sellers - and alot of times GRATIS (free).

Just claim it came outside  the "bs estimated ship/receive time" and email your seller that you wont ding him/her on dsrs if they give you a partial refund. eBay is ok with this even though its a crime.

Or they can just say they didnt get the item - even though USPS says "Delivered". If eBay wont refund you themselves, they will find for the seller but tell you to pursue your case in Paypal and do a chargeback claiming "someones dog ate it, the postman stole it, it was left in the apartment lobby and it walked away" (there are 1000 reasons you can make up) and then PAYPAL will reimburse you (rather then eat the CB fees).

There are alot of ways to get ahead since buyers are eBays only concern!

eBay Seller Wonders If It's as Difficult to Buy as   eBay Seller Wonders If It's as Difficult to Buy as

by: Terry in Texas This user has validated their user name.

Thu Mar 20 09:38:34 2014

@ Modicitizn
''and since ebay has sellers on a very short leash, it shows up in a few days.''

wow. that comment/observation/truth is so revealing coming from a buyer. seems you like the fact that ebay ''makes'' the sellers ship your items faster as they jerk our leashes (probably with choke collars that are too small).

you don't want to buy from me. although i do ship very quickly, it's still on my terms, not ebay's.

no leash for me.

eBay Seller Wonders If It's as Difficult to Buy as   eBay Seller Wonders If It's as Difficult to Buy as

by: Mr. Me This user has validated their user name.

Thu Mar 20 11:29:03 2014

IMHO , I find it TOO EASY to buy. I dont sell trinkets, so would like an algorythm where buyer is required to spend at least 1 minute reading listing and clicking a "check box" declaring that buyer has read and agrees to sellers terms!

eBay Seller Wonders If It's as Difficult to Buy as   eBay Seller Wonders If It's as Difficult to Buy as

This user has validated their user name. by: Basset

Thu Mar 20 12:04:08 2014

Woof! Do I ever agree with Mr Me!!!


I've thought for years they need a ''read & agree'' checkbox for buyers.  

eBay Seller Wonders If It's as Difficult to Buy as   eBay Seller Wonders If It's as Difficult to Buy as

by: comet This user has validated their user name.

Thu Mar 20 15:00:01 2014

@NANCY (OP)--

If you have a few friends around sometime set up a "Ebay Party"--you need a LAP TOP;  a few different brands of SMART PHONES;  as many TABLETS or E-READERS enabled with Web access as you can find.

Then pick some things to SEARCH for.

Using these devices--as VISITORS and then as logged in MEMBERS of ebay--go look see what shows up on your screens on EACH device.

For most things you would not even KNOW you were looking at the SAME ITEM.  Each one shows different aspects or different sections of what EBAY WANTS YOU TO SEE---or NOT to see--on that listing.  

So in SOME ways yes it IS hard to buy on ebay as you never can TELL what you are BIDDING on.  And yes buyers SHOULD read--but if the info is not ALLOWED to be seen as per ebays coding----well then the buyer really isn't at fault.

When I am on my one year old Windows 8 LAPTOP and I want to view a listing I get--EVERY TIME--some odd coded picture of--lines of print.  In the center is a BID NOW box--and several lines of print speak of "What to do now"  and "Place higher bid"  etc---I will have to get a screen shot and send it to Ina actually!--

I have wondered IF this is what OTHER buyers are seeing and IF they don't KNOW any better (they are new or rusty at this)  if they click that BID NOW box---they never had a CHANCE to read OR to see anything other than the teensy  image they clicked to get to the actual listing PAGE.  

Could THIS be part of the problem?

I have not tried this "Bid Now" box  but I have to hit REFRESH several times sometimes to get to the listing page;  ditto when I have done a BIN and it REFUSES to go to Paypal to actually ya know---PAY for the item.  There is a place to click to PAY--but it rarely actually DOES go and pay.

Another thing I wonder about---is THIS where buyers THINK they have paid--but really did NOT?  

All of this could be FIXED--but ebay feels that would be above  their pay grade.  

eBay Seller Wonders If It's as Difficult to Buy as   eBay Seller Wonders If It's as Difficult to Buy as

This user has validated their user name. by: Philip Cohen
Web Site

Thu Mar 20 18:20:31 2014

What many sellers keep ignoring is the fact that every time you sign on, you agree to eBay’s “terms of business”; the fact is, eBay sets the rules for its marketplace and absolutely nothing that you put in your listing will override eBay’s rules …

That eBay is a most unethical, unscrupulous entity there is no doubt, but short of getting your Congress to pass an “eBay Act” to specifically regulate this utterly unscrupulous commercial organisation, or users suing eBay for contractual fraud or “unconscionable conduct” (if you could prove any), professional sellers doing business with eBay are governed by the law of contract (the broader Consumer Protection laws do NOT apply) and that brings us full circle back to eBay’s “term of business”; if you don’t like those terms of business your only realistic course is to make the best of it you can or to move on …

But, by all means maintain the rage—in the major media, if you can; the ever increasing volume of negative publicity (“noise”) can’t be doing eBay or Johnny Ho any good …

And you can get thoughtful negative comments published, even in the NYT, eg …

http://dealbook.nytimes.com/2014/03/19/icahn-calls-on-ebay-to-sell
-20-of-paypal-unit-to-the-public/


Regrettably, mine is the only comment at the moment; now, if many others did the same, who knows, Johnny Ho might be made to move on …

eBay / PayPal / Donahoe: Dead Men Walking ...

eBay Seller Wonders If It's as Difficult to Buy as   eBay Seller Wonders If It's as Difficult to Buy as

by: Massachusets Howler This user has validated their user name.

Thu Mar 20 18:21:09 2014

Here is another angle.

WHERE ELSE do long-term business people have to HIDE and NOT SELL to their PEERS.

Because of this ridiculous assortment of policies, and the ease of which you can use a corrupt system to damage others, we must REMAIN HIDDEN AMONGST OURSELVES??!?

I would LOVE to buy from Ming, Phil, Annie, Babybit, Basset, Pace, Jack sparrow and Julie (Many others). I KNOW THESE PEOPLE, have KNOWN THEM FOR YEARS- I KNOW they are ETHICAL- I KNOW that like me, THEY are SMALL SELLERS and they N-E-E-D the business.

THESE ARE THE PEOPLE I MOST WANT TO DO BUSINESS WITH, BUT I CANNOT.

OUR marketplace and their proven "DIRTY TRICKS" means that WE MUST REMAIN HIDDEN from 1 another.

What SANE Company, what SANE business "leader", even ANY SANE MBA (egocentric sociopaths), would not see what has occurred and would not adjust policy to facilitate sales. I mean, this is a SALES COMPANY, right?

If sellers must hide behind posting ID's, multiple IDs and aliases to post the truth why is "the system" allowed to continue in such a way.

Why haven't the big corporate magazines like Forbes reported on this (I know).

Why have magazines and the Carl Icahn's of the world not brought up this point?

A business site where business people must hide and not do business.

To all naysayers and folks that say we complain and whine, that call us "naysayers" and conspiracy theorists: You guys have your heads up your ARSE- we just want to do a good and Honest business- that is why we are here.

Now, why can we not have CHANGE? What will it take.

If the Carl Icahns of the world can be bought, what is the use or hope (wonder HOW BIG THAT CHECK or CONCESSION to Icahn was),

Phil, Ming, Annie, Jacksparrow, babybit, Julie- DEMAND A SYSTEM WHERE WE CAN OPENLY CONDUCT BUSINESS.

Do not give them a MILLIMETER.

I want to buy from Y-O-U!

Massachusetts Howler
(I want to be free, I want us ALL to be FREE).

eBay Seller Wonders If It's as Difficult to Buy as   eBay Seller Wonders If It's as Difficult to Buy as

This user has validated their user name. by: Philip Cohen
Web Site

Thu Mar 20 19:24:54 2014

Stop wasting your time; Johnny Ho does not care what YOU think; you are not one of his “preferred” sellers …

The only way you are going to get rid of Johnny Ho before it is too late, if it’s not already too late, is to complain long and loud, about eBay’s unconscionable behaviour towards its “non-preferred” sellers, in the major media every time you see an eBay supplied puff piece being regurgitated by some media hack …

And, it is possible to get negative comments onto even obvious eBay/PayPal-supplied puff pieces, even in "Forbes", eg …

http://www.forbes.com/sites/stevenbertoni/2014/02/12/can-paypal-be
at-apple-google-amazon-and-icahn-in-the-wallet-wars/


If your hope is to ever see the back of Johnny Ho, then have a go at submitting considered complaints (also) to the major online media, and keep on submitting them, ad infinitum …

eBay / PayPal / Donahoe: Dead Men Walking ...

eBay Seller Wonders If It's as Difficult to Buy as   eBay Seller Wonders If It's as Difficult to Buy as

This user has validated their user name. by: Philip Cohen
Web Site

Fri Mar 21 15:17:53 2014

This Week On Consumerist...

It's that time of year again—Hate eBay? Can't stand PayPal? Slip on your voting gloves and click on over to Consumerist.com to vote in the Worst Company In America 2014 tournament.

eBay Seller Wonders If It's as Difficult to Buy as   eBay Seller Wonders If It's as Difficult to Buy as

by: Massachusets Howler This user has validated their user name.

Fri Mar 21 16:11:24 2014

Phil is right!
Takes 2 minutes- go to consumerist.com and VOTE.
MH

eBay Seller Wonders If It's as Difficult to Buy as   eBay Seller Wonders If It's as Difficult to Buy as

This user has validated their user name. by: Philip Cohen
Web Site

Fri Mar 21 19:38:37 2014

Consumerist.com: Worst Company In America 2014 Poll

It’s hard to believe that there are any commercial entities in the U.S. more despised than eBay/PayPal, but apparently there are; last year, as I recall. eBay/PayPal made it to the penultimate round but were ultimately beaten out of the top honors by a couple of even more despised corporations; still, eBay’s third place finish was telling.

It will be interesting to see how eBay/PayPal fare this year; undoubtedly they will have very short odds, certainly they should be again able to at least make the penultimate round.

Regardless, you’d have to wonder if last year’s penultimate round finish might have caused Johnny Ho some pause; but, I suspect not, clearly, he’s not smart enough to appreciate the numbers required for him to have achieved such a high placing last year.

It will be interesting to see if this year the Ho turkey can improve his position, possibly even win!

Whoops! eBay/PayPal has been already eliminated from the contest by Verizon 54.5% to 45.5%. What can I say other than there is a serious problem with the way this contest is structured; the “seeding” of the contestants is fatally flawed: no way should a contestant that finished in third place (and probably could have made second place) last year be allowed to be eliminated in the first round by other than the contestant that will otherwise go on to win.

eBay Seller Wonders If It's as Difficult to Buy as   eBay Seller Wonders If It's as Difficult to Buy as

This user has validated their user name. by: Philip Cohen
Web Site

Fri Mar 21 20:30:19 2014

Consumerist.com: Worst Company In America 2014 Poll

It’s hard to believe that there are any commercial entities in the U.S. more despised than eBay/PayPal, but apparently there are; in 2012, as I recall. PayPal made it to the ante penultimate round but therein was beaten by Walmart; still, PayPal’s high placed finish was telling.

Regardless, you’d have to wonder that the fact that eBay/PayPal are habitually nominated for this award might cause Johnny Ho some pause; but, apparently not, clearly, he’s not smart enough to appreciate the numbers required for him to have achieved such a high distinction each year. It will be interesting to see if this year the Ho turkey can improve his position, possibly even win!

Whoops! Sorry to say, eBay/PayPal has again been eliminated from the contest in the first round (by Verizon 54.5% to 45.5%). What can I say other than there is a serious problem with the way this contest is structured; the “seeding” of the contestants must be flawed: no way should such a despised contestant at eBay/PayPal be able to be eliminated in the first round by other than a contestant that will otherwise go on to win.

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