|Wed Feb 26 2014 19:32:50|
Mobile Shoppers Unable to Visit eBay Stores from Listings
I am a TRS seller on eBay and have been for over 7 years. I work very diligently on presenting a professional looking storefront and maintaining my merchandise in a visually appealing display to draw buyers into my store.
Recently I viewed a random sample of my product listings from 4 different portable devices, tablet, Iphone4, Motorola Droid and Samsung Stratosphere phone. In every case, I was unable to find a link to connect to my eBay store in any listing. It simply isn't available. I could get to my "About Me" page but not to my store.
Does this make sense? In contacting customer support they tell me they simply didn't have the room in the development of portable formatting but they are working on it. This is unbelievable to me.
What is the point in having a store when a customer cannot link to it? The world is transitioning to portable devices and they cannot fit in a link to our stores? Has anyone else noticed this?
I would like to offer a suggestion to store owners to be heard on this issue:
1. Go to the site map - at the bottom of any myebay page
2. In the site map - On right hand side under CONNECT - click on -Suggestion Box
3. Under "send us a suggestion" Click on SELLING
Maybe if enough store owners let their voice be heard, they will get our store links on all listings viewed on portable devices.
Thanks for listening!