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Sat Dec 27 2014 23:33:39

eBay Seller Struggles with Faulty Promotions Feature

By: Reader

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Dear Ina,
I don't know if any other seller has had this happen. We scheduled a 50% OFF sale on our line of Jewelry to start the first of December and end on December 31st. On December 13th, I noticed all our Jewelry listings were back up to full price. So I went back in and changed the start and end dates again to have it start on December 13th through the 31st.

This morning (Christmas morning) I noticed our jewelry line was back up to full price again. I went back in to change the start and end date again and eBay won't let me edit it to do so.

Have other sellers had this issue?

What the hell is going on?
Brian




Comments (27) | Permalink

Readers Comments

eBay Seller Struggles with Faulty Promotions Featu   eBay Seller Struggles with Faulty Promotions Featu

This user has validated their user name. by: Philip Cohen
Web Site

Sun Dec 28 00:12:59 2014

No point asking eBay what's going on; they wouldn't know ...

The eBay executive suite—where the incompetent mingle with the disingenuous, the malevolent and the outright criminal, and the just plain stupid ... http://bit.ly/11F2eas

eBay Seller Struggles with Faulty Promotions Featu   eBay Seller Struggles with Faulty Promotions Featu

This user has validated their user name. by: iheartjacksparrow

Sun Dec 28 10:50:06 2014

Not surprising. You're talking about GlitchBay.

eBay Seller Struggles with Faulty Promotions Featu   eBay Seller Struggles with Faulty Promotions Featu

This user has validated their user name. by: Ric

Sun Dec 28 13:13:45 2014

eBay... the company that assures small sellers will be defeated due to management's gross incompetence.

eBay Seller Struggles with Faulty Promotions Featu   eBay Seller Struggles with Faulty Promotions Featu

by: Massachusets Howler This user has validated their user name.

Sun Dec 28 14:00:01 2014

Nothing ebay does works, except fooling the press and analysts.
MH

eBay Seller Struggles with Faulty Promotions Featu   eBay Seller Struggles with Faulty Promotions Featu

by: Massachusets Howler This user has validated their user name.

Sun Dec 28 17:58:18 2014

"Everythings fine here, yours is the first I have heard about it.
You should clear your cache and cookies or it must be your browser as we can see your ads fine here".
"Have you tried free shipping"?
"You need to ship international and try our great new GSP Program to attract international buyers".

(See, I saved you a phone call- enjoy your holiday).

MH

eBay Seller Struggles with Faulty Promotions Featu   eBay Seller Struggles with Faulty Promotions Featu

This user has validated their user name. by: Philip Cohen
Web Site

Sun Dec 28 23:44:50 2014

@MH, love it ...

The eBay executive suite—where the incompetent mingle with the disingenuous, the malevolent and the outright criminal, and the just plain stupid ... http://bit.ly/11F2eas

eBay Seller Struggles with Faulty Promotions Featu   eBay Seller Struggles with Faulty Promotions Featu

by: toyspast This user has validated their user name.

Mon Dec 29 00:12:24 2014

They also have an issue with not being able to put more then 1000 items on sale at a time. I've encountered that issue since Thanksgiving and was told it was a known issue and they should have a fix in 3 weeks ago but still is a problem. I have to individually list 3000 items if I want them all to be on sale. Ridiculous!

eBay Seller Struggles with Faulty Promotions Featu   eBay Seller Struggles with Faulty Promotions Featu

by: mindelec This user has validated their user name.

Mon Dec 29 01:20:13 2014

@toyspast

i've had the same glitch, what i've done is gone and done the whole "add all items" thing again.  doing that until all the items were showing for sale.  it's a PITA but it works.

eBay Seller Struggles with Faulty Promotions Featu   eBay Seller Struggles with Faulty Promotions Featu

by: Carol This user has validated their user name.

Mon Dec 29 07:25:06 2014

Interesting that (as usual), there are multiple posts to this thread bashing ebay and only one that offers substantive advice.

It's a shame that the same posters use every post to this forum to vent their venom.  

I'm sure there is a lot of technical knowledge among those who read this forum, but it's hard to find helpful posts among the hundreds from current and former sellers who wish only to spread their discontent.

I don't work for ebay and am not a naive newbie (selling since 1997).  I'm not happy with a lot of the policies and problems that have caused sales to decline, BUT I am certain that none of these problems are deliberate, as they reduce ebay's bottom line, as well as ours.  

Suggesting that every glitch and policy change is part of a plot (to do WHAT????) makes no sense IMHO.

eBay Seller Struggles with Faulty Promotions Featu   eBay Seller Struggles with Faulty Promotions Featu

by: ebay refugee camp This user has validated their user name.

Mon Dec 29 09:29:22 2014

A Carol Carol Have you called ebay's customer servoce

eBay Seller Struggles with Faulty Promotions Featu   eBay Seller Struggles with Faulty Promotions Featu

by: RichieC This user has validated their user name.

Mon Dec 29 10:07:27 2014

@Carol

    Interesting, is that you somehow are the only person, besides FleeBay employees attacking the Sellers and defending the Scum of the Earth! As for substantive advice, only MH provided the real answer! As "US" Sellers know what a phone call to FleeBay brings, ABSOLUTELY NOTHING!

    Venting Venom, is all that "US" Sellers have left with this once Great Selling "Venue." That's what they use to be, long ago when they were a great company. I remember them, years ago fighting in court that they were not the sellers, just a platform for Sellers to sell their products. Now that corporations are People and money is Free Speech, they've become a company that steals your profit and tries to control your business, what kind of responses do you expect?  

    DISCONTENT? What is really sad is FleeBay spends so much money trying to coverup their inhuman, incompetence and their down right disgusting business practices! Why do you think they stopped all communication by email, or even their message system? That's one word, EVIDENCES!

    I know that I don't work for FleeBay and am also not a naive newbie (selling since 1999.) I have not been happy about FleeBay practices, for nearly two years now. Every time they put out their smiley faces and tell me how they going do me good, I get scarred! They tell you what great things there are doing and my costs go up and sales fall. "none of these problems are deliberate" are you serious? Everything this Multibillion Dollar Sucking Machine does, is Deliberate! Their bottom line and market share has been falling for awhile. Splitting up FleeBay & PreyPal, Golden Parachutes all around, I think they're the smartest crooks around! Beside our great Corporate Supreme Court Chief Justice, that sounds funny! Also, those great Corporate Bought Politicians! All because the Teabaggers didn't like that Black guy in the White House!

    But, the truth is we are all stuck here, for now! Even with all the nonsense this joke of a company pulls, they still control a large part of the market, for now! Even with the number of internally bred scammers, a very unfair sellers platform, as some sellers special treatment, others get stuck! Now, before you o and defend the Gentiles, read their latest Bean Spiller, "Secret Seller Limits!" Which we all knew about for a long longtime, even with FleeBay's constant denial!

    Though I believe you, it's all that BAD governments fault and those poor people! It's not us 1% Job Creators? It not us multibillion dollar companies, that don't pay no taxes! As the court and now congress have been bought, the dismantling of this bad restrictive government can be begin!

    Let The Games Begin!

eBay Seller Struggles with Faulty Promotions Featu   eBay Seller Struggles with Faulty Promotions Featu

by: FREDDY This user has validated their user name.

Mon Dec 29 10:19:53 2014

@Carol

''BUT I am certain that none of these problems are deliberate, as they reduce ebay's bottom line, as well as ours.''

Then please explain the hidden listings and limits on sales that are allowed.  

eBay Seller Struggles with Faulty Promotions Featu   eBay Seller Struggles with Faulty Promotions Featu

by: cillianred This user has validated their user name.

Mon Dec 29 10:41:27 2014

@Carol

I admire your courage in standing against the tide of virulent negativity here. I absolutely agree with you that it can be hard to find useable advice amongst all the diatribes. I've learned to skip past posts that are just rants with no useful information. If people want to vent, that's fine, but I don't have to read it. I'm here to keep informed of the latest happenings on ebay and how to live with (if that's possible) the many, many pitfalls and obstacles that ebay throws at us on a daily basis.  

eBay Seller Struggles with Faulty Promotions Featu   eBay Seller Struggles with Faulty Promotions Featu

This user has validated their user name. by: monkey

Mon Dec 29 12:15:24 2014

I'm with you Carol! Thanks for posting. A lot of us agree with you.

Ina and David do a remarkable job in keeping us sellers informed.

I've perfected the fine art of completely ignoring the usual complainers and conspiracy theorists on the comments thread.

There are a few posters who do consistently offer useful comments (thanks Marie, moonwishes ...).

It's amazing to me that some people have the time to post the same repetitive, depressing eBay bashing on a daily basis. Time could be better spent improving their sales offerings, perhaps.

Glad I caught your post today.


eBay Seller Struggles with Faulty Promotions Featu   eBay Seller Struggles with Faulty Promotions Featu

This user has validated their user name. by: Ming the Merciless

Mon Dec 29 13:37:53 2014

@Carol

You may not work for ebagfia or be a newbie, but I don't think you understand what John Donahoe's principal objective is which is to channel as many buyers and sales to as many of his preferred sellers as possible.

If this includes failing to fix 'glitches' that only impact non preferred sellers or even creating them to work against small sellers, then that's what they do.

The Ho would rather Best Buy sell an electronics item than Mass Howler.

Comprende?

eBay Seller Struggles with Faulty Promotions Featu   eBay Seller Struggles with Faulty Promotions Featu

This user has validated their user name. by: Ming the Merciless

Mon Dec 29 13:42:52 2014

Todays gardening tip: Though spring is still a ways off, the houseplants are flourishing -- airplane plants are sending out runners and creating new several new little airplane plants.

Now is a good time to make sure the plants aren't root bound.

eBay Seller Struggles with Faulty Promotions Featu   eBay Seller Struggles with Faulty Promotions Featu

This user has validated their user name. by: Philip Cohen
Web Site

Mon Dec 29 14:39:21 2014

@Carol, you can be sure of one thing, all eBay’s policies ARE intentional; that such policies negatively affect eBay’s bottom line is not their intention but still that has been the result; ultimately, the whole eBay mess is the result of an utterly clueless management in place since the cretinous Johnny Ho was given the helm, and those obviously flawed policies, that are driving the eBay marketplace down the toilet, are unlikely to change under Johnny Ho’s hand-picked replacement, Devin “Little” Wenig …

The eBay “plot” is to remove all the hoi polloi from the eBay marketplace and in stead have only international brands, et al, selling on Johnny Ho’s new “Westfield Mall” of online commerce; well, the plan is not working and everyone is going down the toilet, but, you may have noticed, not Johnny Ho with his latest projected $23 million performance(?) payment; in the meantime the psychopathic sadists at eBay are going to continue torturing the peasants until they go away or simply starve to death …

The eBay executive suite—where the incompetent mingle with the disingenuous, the malevolent and the outright criminal, and the just plain stupid ... http://bit.ly/11F2eas

@cillianred, all the advice you need to help you succeed on eBay can be found on the eBay help pages and user forums—LOL …

eBay Seller Struggles with Faulty Promotions Featu   eBay Seller Struggles with Faulty Promotions Featu

by: ebayisscrewed This user has validated their user name.

Mon Dec 29 16:34:39 2014


by: Massachusets Howler
     
Sun Dec 28 17:58:18 2014
"Everythings fine here, yours is the first I have heard about it.
You should clear your cache and cookies or it must be your browser as we can see your ads fine here".
"Have you tried free shipping"?
"You need to ship international and try our great new GSP Program to attract international buyers".

(See, I saved you a phone call- enjoy your holiday).

MH"



Bwahahaahahahah.  I literally just spit out coffee.  Thank you.

eBay Seller Struggles with Faulty Promotions Featu   eBay Seller Struggles with Faulty Promotions Featu

by: ebayisscrewed This user has validated their user name.

Mon Dec 29 16:40:36 2014

Sorry Carol and Monkey, but you seriously need to open up your eyes. . .

Riddle me this . . . what was the point of releasing an entirely new Ipad App during the busy Christmas season that pointed all traffic to eBay daily deals and eBay Self Made Collections?

I already know the answer, no reason to reply.  

eBay literally turned off MDM and limited the number of items you could put on sale in Decemeber (A crazy markdown month).  MDM is one of the  few ways you can get BM to reshuffle your listings as a small seller.  Now, why would eBay essentially break this tool during the busy holiday season?

No need to reply.  I know the answer.

eBay Seller Struggles with Faulty Promotions Featu   eBay Seller Struggles with Faulty Promotions Featu

by: Massachusets Howler This user has validated their user name.

Mon Dec 29 17:49:58 2014

CHANGE THE WORLD MY ARSE.

wELL THEN, YOU all SHOULD BE WORKING FOR non-profits LIKE ME- WORK ON hunger, HELP THE HANDICAPPED, HELP THE HOMELESS, OR teach.

Sales and Marketing generally are the wrong places to "Change the world" so give us a break with the BS!

This is what helps the world you friggin geniuses!
MH
"Change the world" they say...

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