eBay's New Mobile App for iPad Called a Dud

by: jacobsenra

Agreed!  Updated and found this completely useless app in place of the app I loved.  The old app was great and this "update" is just useless.  I just hope someone in upper management reads the app feedback and comes to their senses before the damage is too severe and brings back the old one.

by: Basset

Always tweaking apps.

Not just eBay  - I can't tell you how many times I've upgraded an app to have it replaced with one I just hate using.  IMO the ''for ipad'' apps are usually inferior to the original phone apps.
 
I have not tried the new app. Thanks for the warning, maybe I'll hold off.

by: Eric Saeger

(Sound of trampling feet running to create a bunch of Collections)

I so can't wait to diversify in 2015.  Thank God for 11 Main, Etsy and Amazon.

Anyone done any price comparisons on your stuff?  Prices are dropping on hard-to-find stuff.  We have 4 of the Lego Hogwarts Castle from a couple of years ago, and normally by now they would be around $450 or so.  Only 40 or so in new condition on eBay and they've actually dropped to around $370.  On Amazon the low price is $454.

Margins are dead on eBay.  Fact, not opinion.  No advertising, busted Search.  Unbelievable.

by: Eric Saeger

BTW, we actually did create a bunch of Collections a few weeks ago.  It's just a ripoff of Pinterest, really.  I see no marketing value in it at all.  Didn't bump us up in search, although some people "liked" them or whatever.

I know exactly what these stupid things are. Wenig and a couple of other morons were sitting around with the bagel tray, and someone remarked about all the Google hits Pinterest was getting.  So it must be good, right?  It must be something that just generates dollars like crazy, right?  So they turned the Titanic on a dime and went full speed ahead for a Pinterest ripoff, not realizing that it has about as much effect on sales as doing random image searchs on Bing.

Seriously Ina, we need to write a book about these dingbats.  We'll use a nice bright peach and blue color scheme for the cover art.  Title: "The Biggest Idiots Since the Invention of the Microchip."  Something like that.

by: ilikespaghettios

Great, glad I dodged that bullet.  I'll just keep my old ebay app for ipad.

The problem with collections is that they have a built in obsolescence factor.
The items remain fixed in the collection, meanwhile the listings are selling/changing so when you click on the item, it sends you to something similar.  Nobody like that!  Stops me in my tracks every time.

by: ignatz

Now we know the answer to the question, is eBay's marketing incompetence due to Donahoe, or has it included a healthy dose of Wenig? This fiasco makes it pretty clear that it was most likely Wenig who was the driver behind moronic features like "Collections."  And to take Donahoe at face value as someone who came across with absolutely no vision or "feel" for what he was doing, and in fact really DID have no vision or feel for what he was doing!  And now we know Wenig will just be more of the same.  Any seller not off of eBay already is cutting their own throat!

by: RCL

Little words carry a big impact --Wenig describing "MY product and development team" (so immodestly)... like Moses... my people. Ugh. Another arrogant jack ass whose days are numbered.

by: Massachusets Howler

Ebays main plan with the ap- get PP on Applepay.

They have accomplished it, this is not good.
Applepay has "partnered" with Paypal.
MH

by: Ming the Merciless

I'm sure ebay management doesn't consider it a dud.

It does exactly what it was designed to do which is to direct mobile users to preferred sellers.

by: ebayisscrewed

This is your chance Mr Wenig.   You have a chance to say I actually listened to our users.   We put out something we though was great and realized that we were completely out of touch with what our users want.   We are removing it and taking a few steps back.   That would be the correct thing to do.

Of course we will most likely not see this type of action.   They will continue to force this crap down our throats.  

I also do not doubt that perhaps this change was done during the Holiday Season because they were greatly missing the mark on what they promised their preferred sellers so why not direct even more people to the crap no one wants.  

by: Philip Cohen

Why would eBay change anything leading into the peak holiday period? One, because they are incompetent cretins—narcissistic sociopaths to boot; two, they are trying to funnel buyers to their preferred merchants who are invariably going to be those featured on that homepage or thereabouts …

Johnny Ho is demonstrably a fool: he’s ridden this once fine steed into the ground but he still thinks that if he keeps on beating it with the whip it will somehow come back to life and finally win the race—like Carl Icahn with PayPal’s prospects, Johnny Ho is delusional …

The eBay executive suite—where the incompetent mingle with the disingenuous, the malevolent and the outright criminal, and the just plain stupid ... http://bit.ly/11F2eas

“PreyPal” has been accepted as a payment source on the Apple Store—although I can’t imagine why; methinks “PreyPal” will never get on Apple Pay; Apple’s deal is with the credit card issuing banks; why would those banks agree to a clunky intermediary like “PreyPal” becoming involved—an intermediary that is doing little more than reducing the issuing banks’ share of the credit card fees …

by: LightWing

ROFLMAO! Ebay mobile is a FAILURE!  Their own seller reports to us show LESS THAN 20% of our sales come from mobile devices.  This year for the FIRST time, Ebay only generates 28% of the annual revenue we do on all our other sites.

by: aim04744

Sigh. I had hoped that new management would mean a new vision. Apparently not. How many years of failures can one company have before the board decides that the ENTIRE management team needs to move on? Wenig has been in charge of Marketplace for a long while now and this is the best he has got. Not the best way to get started out of the gate.  

by: bitbybit

If I wanted a song and a dance, I would go see a musical (even though I can't stand musicals).

If I wanted to be told a story, I'll read a book or download it on Kindle.

If I wanted this bloated ebay app...well..just NO. I will take the road less traveled and just go there directly avoiding all the cumbersome roadblocks.

by: rhawk

All ecommerce site need to stop with the artsy fartsy crap, and just allow folks to list, and then show there damn items to the world. WHAT is so freaggin hard about that?!!!!

by: sasikat9

Its just another quickie fixie from Fleecebay..... The only
thing they have half right is the collection of listing fees. Those of course pad the paychecks for the head morons...Anything Fleecebay creates is a joke.

by: ebayisscrewed

Sales continue to drop.  At less than $200 in sales for 24 hour period in december.  Last year same time about $800.   Two years ago nearly $2000.  

by: pace306

"The iPad app is designed with an emphasis on content "to tell stories" about the over 800 million items listed on eBay and features personalization."

I dont use the app - but I have a story to tell you.

Theres this "ecommerce company". It steals your money by offering you a spot to list your item(s) then does not.

To cover up the theft, it uses its TOS to force you to agree to its bad behavior.

It also forces returns on you, forces what payment terms you can use and it violates at least a half dozen state local and federal laws on everything from sales procedures, and bidding, to intellectual property issues.

THAT WENIG is the only story ANY of us are interested in hearing about, not your fairy tales.

by: bitbybit

Actually the ONLY non-fiction story I want to hear is the rounding up of all the criminals in the ebay executive suite and them taking the perp walk. This would be a best seller!

by: collectorjim

Just another sad example of how out of touch eBay really is about business, about everything.