|Tue Nov 25 2014 13:10:26|
eBay Makes Sellers Work to Get Fees Refunded
eBay is at it again. They have changed the refund process that has worked for probably 10+ years.
I've done 3-4 refunds in the last week - w/ EVERY one I've had to call eBay and PayPal in order to get my eBay fees refunded.
Today a refund took me 30 minutes at least!! This is unbelievable - I wonder if they are making refunds difficult in hope that sellers will give up and abandon the refund so eBay can keep it??
It is getting SO difficult to do eBay - I really anticipate one morning it will not work for me. I bet they have software people who study the site to find things that work, then change them so they don't.
I has always amazed me how they do things - if it were my company I would make things simple and easy so seller would list more! Instead they relish is extracting an extra nickel or dime from me. They need to recognize keystrokes = time = $$$$ (both for eBay and sellers).
Big sellers i.e. Target have no feedback and no user ID showing!!