|Sun Nov 16 2014 11:17:42|
Voiding Shipping Label Requires Call to eBay for Postage Refund
I would like to let sellers on eBay be aware that if they void a shipping label when using eBay labels that they will have to call eBay to get the refund once the void is accepted by the USPS.
I had to void 2 shipping labels in the past couple of weeks and I have had to call eBay both time to ask for the refund once the USPS approved the void request.
In the past eBay would send an email that the void was approved and to inform you that you have received the refund. I waited 5 days after the void was accepted (you can find this information in the "Shipping Labels" section on eBay) and received no notification or refund from eBay.
Is this just another way for eBay to add to their bottom line figuring most sellers won't keep track or bother spending 30 minutes calling in to get the refund?
I have been a seller on eBay for 11 years with over 60,000 transactions and have grown completely frustrated with eBay's lack of support for their sellers.