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Mon Jan 6 2014 20:23:14

eBay Kills Consignment Program in Favor of Its Own Service

By: Reader

Sponsored Link

Hi Ina,
We are an eBay seller, selling on eBay since 2005 as a TA/REDOL. Recently learned the TA community board on eBay is closing, and recommends people go to ebay.com/sellforme to learn about how eBay's new "valet" service can sell items for them.

Sure feels like eBay getting into direct competition with consignment sellers, after they've made very public statements about never competing with its sellers.

Even more interesting is the Terms of Use of the valet service, which states, "eBay valets are not agents of eBay." And yet eBay has killed the TA program to promote this instead.

Is there any chance you can find out whether eBay plans to offer a way for former TA/REDOL sellers to participate in any official way?
Thanks!
Carol

From the Editor: eBay confirmed it was closing the program over the summer, see, "eBay Terminates Trading Assistants, Education Specialists OK for Now."




Comments (22) | Permalink

Readers Comments

eBay Kills Consignment Program in Favor of Its Own   eBay Kills Consignment Program in Favor of Its Own

This user has validated their user name. by: iheartjacksparrow

Mon Jan 6 23:56:15 2014

I saw the "valet" program advertised on eBay's home page last week. According to what I remember reading (only saw the ad once), eBay sends you a postage-paid envelope, you send them the item, they photograph and list, and then send you money.

eBay Kills Consignment Program in Favor of Its Own   eBay Kills Consignment Program in Favor of Its Own

by: Bloggo This user has validated their user name.

Tue Jan 7 00:12:52 2014

If the item doesn't sell, you have to pay them either $10 or $25 to get the item back

eBay Kills Consignment Program in Favor of Its Own   eBay Kills Consignment Program in Favor of Its Own

This user has validated their user name. by: windsorbear

Tue Jan 7 00:16:12 2014

... and if it doesn't sell, the person has to pay out of their pocket to have the item returned to them.

http://sellforme/ebay.com

eBay Kills Consignment Program in Favor of Its Own   eBay Kills Consignment Program in Favor of Its Own

by: JustTheFacts This user has validated their user name.

Tue Jan 7 00:32:08 2014

Of course ebay makes a PUBLIC statement from one side of their mouth and then do the exact OPPOSITE a short time later, so their new statement of "they do not compete with their sellers" and then do it it of NO surprise.

ebay only knows how to LIE and CHEAT.

But I guess technically they will not be "competing" because they are putting their competition OUT OF BUSINESS!

As I have said many times, ebay is EVIL to it's CORE, there is NOTHING good in or about them.

Buyer nor sellers are SAFE with ebay.  

ebay should serve as the POSTER CHILD to every online seller to NEVER EVER again trust ANY venue.  Use them but NEVER TRUST them.  ALWAYS have a plan B and C.

NONE of them no matter how big or small they are have YOUR best interest in mind, it will always be THEIR best interest and YOU will always suffer and pay the price even when THEY are at fault.

There are a few venues I like but I will NEVER TRUST them, ebay has taught me this lesson very well.

eBay Kills Consignment Program in Favor of Its Own   eBay Kills Consignment Program in Favor of Its Own

This user has validated their user name. by: Ric

Tue Jan 7 00:42:54 2014

Perhaps eBay will contact the sellers they recently purged and offer their services to clear out that remaining inventory.

eBay's promise that they would never compete with their sellers was, like most all eBay promises, one that was made to be broken.

A few others....

"We are only a venue"

"DSR's are a tool which will help sellers improve performance... DSR's will never be used as a tool against sellers..."

" eBay protects their sellers...."

The list goes on. The fact remains when eBay makes promises to sellers the spokesperson has their fingers crossed, and the company has no intention of honoring that promise long term.

Watch as items listed by eBay dominate search results to the detriment of all other sellers.

Watch now as makes good on their promise in the user agreement that some seller listings will not be seen on the site. No doubt eBay will black out listings that compete with their own.

About the only upside to this process will be that eBay will now see how carriers - not sellers - drop the ball and disappoint buyers, and how eBay's unrealistic displays of estimated delivery dates fail all parties concerned.

Wait...what am I saying....

eBay will fudge the numbers on their listings to set more realistic buyer expectations, and they will most certainly cleanse their feedback records as well as purge any low DSR scores they receive just as they currently do for Toys R Us.

I see other possibilities for abuse too.

eBay gets the item, holds it until it does not sell, holds the item for ransom, and then, when the seller forfeits their ownership of the item, eBay will turn around and allow the item to sell so they can keep the full amount the buyer pays.

If I were drowning, my expectation would that eBay would gladly toss me an anchor instead of a floatation device.

eBay Kills Consignment Program in Favor of Its Own   eBay Kills Consignment Program in Favor of Its Own

by: Tiffee Jasso This user has validated their user name.

Tue Jan 7 01:12:07 2014

I think it will be interesting to see EBay have to work to sale things and put up with the returns, bad feedback, which of course, they will remove. Get ripped by those claiming the got an empty box, the wrong, item or a broken one. The old a diamond is missing in the ring bit, etc. It might be a good thing to see Ebay have to deal with buyers just like all the sellers do right now. I wonder if they will tell their consignee, the sale went bad which is tough luck for you. That would bring some interesting law suits in small claims courts around the Country.  

eBay Kills Consignment Program in Favor of Its Own   eBay Kills Consignment Program in Favor of Its Own

This user has validated their user name. by: Philip Cohen
Web Site

Tue Jan 7 01:31:31 2014

@Sparrow,

"I saw the "valet" program advertised on eBay's home page last week. According to what I remember reading (only saw the ad once), eBay sends you a postage-paid envelope, you send them the item, they photograph and list, and then send you money."

Oh, surely, they can't be that desperate—yet! And if what you suggest is indeed true, they will have difficulty providing this service with bots; and I simply cannot believe that they would be prepared to spend money on expensive human resources for such a service—for such a miniscule return to them—that’s the service all you little merchants are supposed to be providing—when Johnny Ho is not “dumping” on you …

Really, this is just too funny—this nonsense will last about ten minutes; but, if nothing else, it demonstrates just how totally detached from reality this gaggle of headless turkeys has become …

eBay / PayPal / Donahoe: Dead Men Walking ...

eBay Kills Consignment Program in Favor of Its Own   eBay Kills Consignment Program in Favor of Its Own

by: Bloggo This user has validated their user name.

Tue Jan 7 01:35:03 2014

You can be certain that if you do not pay to reclaim your unsold item within a certain time frame, the item will become property of eBay.  

eBay Kills Consignment Program in Favor of Its Own   eBay Kills Consignment Program in Favor of Its Own

by: Bloggo This user has validated their user name.

Tue Jan 7 01:36:25 2014

''eBay would gladly toss me an anchor' marked Made In China.

eBay Kills Consignment Program in Favor of Its Own   eBay Kills Consignment Program in Favor of Its Own

This user has validated their user name. by: Ed Gadfly

Tue Jan 7 03:00:57 2014

eBay most likely says the valets are not agents so they can call them "independent contractors" (a lie) and not have to pay benefits or match SSI.

eBay just lies and lies and lies. Too bad their Teflon like ability is based on evil instead of chemistry.

Is Griff still on the "radio?" I bet Donaho is making the octogenarian list his listeners clutter. Do a good job eBay, we're going to "dish your listing."

Just plop your Hummels and Lladros in the envelope and wait for that big check (minus sales tax, eBay fees, PayPal fees, fee on sold item, labor fee, storage fee and miscellaneous fees.)

eBay - the Fukushima of Ecommerce.

eBay Kills Consignment Program in Favor of Its Own   eBay Kills Consignment Program in Favor of Its Own

This user has validated their user name. by: Ed Gadfly

Tue Jan 7 03:04:50 2014

Gee Carol. eBay sticks a knife in your back, and YOU want to go work for them???

I hope you are planning to redeliver the knife.

eBay Kills Consignment Program in Favor of Its Own   eBay Kills Consignment Program in Favor of Its Own

by: RCL This user has validated their user name.

Tue Jan 7 08:09:36 2014

The short-sited greed of eBay management is boundless.
eBay will never be an effective seller.

eBay Kills Consignment Program in Favor of Its Own   eBay Kills Consignment Program in Favor of Its Own

This user has validated their user name. by: monkey

Tue Jan 7 12:11:32 2014

I would welcome eBay to initiate a selling program like the valet service.

It would give the corporation some experience in what sellers go through to exist on their venue. That is, the hard work in photographing, writing good copy, scheduling, communication, packaging, etc.

One might hope that this could translate into more seller-friendly policies in the future.

eBay Kills Consignment Program in Favor of Its Own   eBay Kills Consignment Program in Favor of Its Own

This user has validated their user name. by: Philip Cohen
Web Site

Tue Jan 7 12:56:17 2014

Ah, I see it now, as usual, eBay takes its ~10% for doing virtually nothing and the "valet" that does all the work gets the balance of the 30% fee, ~20%—WOW! Presumably eBay is paying for the inward postage or the cost of the pick up—via all those underutilized newspaper trucks—out of their 10% share. And, out of whose pocket is the clunky PreyPal’s slice of the pie coming from? …

Clearly, eBay is getting desperate; the old “Trading Assistant” program was not returning them a satisfactory ROI. Then, how could this “new” system possibly do any better? ...

How could any eBay “valet” be so desperate, to want to do all the necessary work to sell such items on consignment on eBay for only ~20% of a sale price? Will such items appear at the top of search listings? Will they offer free shipping? Are they also going to use nominal-start auctions and risk doing all the work for 20% of $0.99 (including free shipping), or will they use the eBay approved marketing system of shill bidding on such nominal-start items, risking the chance of buying the stuff themselves but providing eBay an even higher FVF?

This is another “too funny”—and desperate—plan from the headless turkeys in the eBay executive suite—actually, it’s not even a new plan, it appears to be little more than a renaming of the old TA plan. Still, it should be right for a positive beat up in the 2013 fourth quarter financial report due out shortly; undoubtedly, it will then simply fade away and be forgotten—just like eBay …

eBay / PayPal / Donahoe: Dead Men Walking ... http://bit.ly/11F2eas

eBay Kills Consignment Program in Favor of Its Own   eBay Kills Consignment Program in Favor of Its Own

This user has validated their user name. by: Rexford

Tue Jan 7 13:20:58 2014

windsorbear says "and if it doesn't sell, the person has to pay out of their pocket to have the item returned to them"

WHAT???? No free shipping like eBay push on sellers?

eBay Kills Consignment Program in Favor of Its Own   eBay Kills Consignment Program in Favor of Its Own

by: Bloggo This user has validated their user name.

Tue Jan 7 15:04:54 2014


''For a limited time, there is no fee charged for a valet to pick up your items at your residence or for you to send your items in a postage-paid box.''

For a limited time... Ha Ha.

eBay Kills Consignment Program in Favor of Its Own   eBay Kills Consignment Program in Favor of Its Own

by: BargainzBabylon This user has validated their user name.

Wed Jan 8 01:13:36 2014

" 'eBay would gladly toss me an anchor' marked Made In China."

And sent to the US for 1 cent shipping.  

eBay Kills Consignment Program in Favor of Its Own   eBay Kills Consignment Program in Favor of Its Own

by: FREDDY This user has validated their user name.

Wed Jan 8 07:20:55 2014

Possible to send your stuff and you will never find it on the site???
New rules  ''we don't have to show the listing''
After they collect enough, justs send it to a liquidator closeout.
ebay puts it in auction for just enough to cover the expenses plus their profit and you get a  bill for the balance???

eBay Kills Consignment Program in Favor of Its Own   eBay Kills Consignment Program in Favor of Its Own

This user has validated their user name. by: Philip Cohen
Web Site

Wed Jan 8 11:47:35 2014

Johnny Ho aspires to this sort of efficiency, apparently …

http://www.chonday.com/Videos/how-the-amazon-warehouse-works

But methinks he is never likely to achieve it, he’s too busy desperately trying to figure out how to squeeze every last penny out of all eBay users …

eBay Kills Consignment Program in Favor of Its Own   eBay Kills Consignment Program in Favor of Its Own

This user has validated their user name. by: Puck

Thu Jan 9 14:13:02 2014

"Bay Kills Consignment Program in Favor of Its Own"

Speaking in historical terms this maneuver is known as 'acting in enlightened self-interest' when performed by despots.

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