|Wed Jan 1 2014 21:07:36|
What Can eBay Sellers Do About Stolen Images?
For the past two weeks I have been trying to get eBay to remove a listing that is clearly using my images in their own listing. The item is very rare (from 1890 and only a few hundred if that were made) and for the longest time I had the only one for sale up on eBay.
This changed not too long ago when I noticed a new seller (under 165 feedback) had the very same item up for sale. And when I say very same item, I literally mean they took my main image and used it for their own listing. Now it appears as if there are 2 of the same listings for sale on eBay.
This new seller also took part of my title and severely dropped the price by $800 or so. Due to their lack of selling and non description they did not sell the item at auction. So they then relisted the item and put it up for Buy It Now.
I have reported the item several times as copyright violation and I have even called eBay 2 times about the matter. The first call I was assured that the listing would be removed within 3 days. This was over a week ago! I just called again today and found out that my report has not even been reviewed by their team! I got the person on the phone to even admit that the images are the same and that it should be taken off right away, but of course they have no power to do this and they cannot put me in contact with anyone who does have the power.
Is there anything else that I can do about this? This is really hurting my views on the item and when you search for it, only a few items come up and 2 are exactly the same. The only difference is 1 of them is much much cheaper and is in terrible condition compared to mine.
So what is a buyer to do when they see 2 of the very same item and 1 is priced at $900 and the other at $250? Of course if they did end up buyer the latter of the two it would most likely end up being returned because it is not the item they intended to get!
Is this a lost cause?
A Beyond Frustrated eBayer Seller