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Fri Jan 7 2022 10:13:59

eBay Refuses Customer Service to Seller in Japan

By: Reader

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Dear Ina,
I am an eBay seller from Japan. I have been selling since 2006 and have 100% feedback - still Above Standard (was Top Rated last month for some reason).

I have noticed my listing are not shown - I have about 360 listings and only 160 are shown in eBay (it was 29 at first - I got up to 160 with selling similar and changing the title, but not all listings work with this for some reason).

I contacted eBay - they told me to contact eBay Japan.

I contacted eBay Japan and they said (I have the email) that they only cater to Japanese.

What bloody kind of racism is this??

Also I have no idea how to show all my listings, as again half will not be exhibited no matter what I do.
S.

Comments (4) | Leave Comment | Permalink
Readers Comments

Perminate Link for eBay Refuses Customer Service to Seller in Japan   eBay Refuses Customer Service to Seller in Japan

This user has validated their user name. by: The End

Fri Jan 7 18:32:30 2022

Move back to the United States.

Perminate Link for eBay Refuses Customer Service to Seller in Japan   eBay Refuses Customer Service to Seller in Japan

This user has validated their user name. by: iheartjacksparrow

Fri Jan 7 19:53:07 2022

@S. (the OP) - If you have a Twitter account, message @AskeBay. There are people there that might be able to resolve your problems. I've also heard that the Facebook account eBay for Business can help.

As to eBay Japan stating they would only help Japanese people, it may have more to do with the language than being racist. While most Japanese students are taught English, I'm sure there are many who prefer to communicate in their native language. I buy a lot of stuff on Yahoo Japan Auctions, and I have to use a deputy service because the sellers there don't want to write in English and don't want the hassle of shipping to the U.S.

@The End - Leave the land of Pokemon? I wouldn't want to.

Perminate Link for eBay Refuses Customer Service to Seller in Japan   eBay Refuses Customer Service to Seller in Japan

This user has validated their user name. by: Marie

Sun Jan 9 01:57:52 2022

Ebay is simply just not known for having well trained CSRs.  I am really very sorry you have had to deal with this.  There is no good excuse for it.  Many of us have complained for years on how rude some of the CSRs can be.

I agree with the others.  If you do social media, go to Ebay for business on Facebook.  They have a better group of CSRs that work on Social Media.

Come back and tell us if you do this and what happens.  GOOD LUCK!

Perminate Link for eBay Refuses Customer Service to Seller in Japan   eBay Refuses Customer Service to Seller in Japan

by: MichaelP This user has validated their user name.

Mon Jan 10 07:45:31 2022

I'm turning Japanese
I think I'm turning Japanese
I really think so



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