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Mon July 26 2021 11:51:37

eBay Seller Hit by Low-Feedback Buyer Who Won't Pay

By: Reader

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Dear Ina,
eBay at one time had a listing option that was in essence: "block bids from potential buyers with a feedback rating of less than 5."

Did that get purged with the newer "we love buyers, sellers not so much" corporate strategy?

I've been screwed again by low-feedback buyers that won't pay.
Thanks!
Jim

Comments (25) | Leave Comment | Permalink
Readers Comments

Perminate Link for eBay Seller Hit by Low-Feedback Buyer Who Won't Pa   eBay Seller Hit by Low-Feedback Buyer Who Won't Pa

This user has validated their user name. by: Marie

Mon Aug 2 13:59:14 2021

@lilycarver

You are taking it personally when it wasn't intended that way.  Your sellers have no control over it either, no matter what your agreement with them was.  The auto emails that Ebay sends are not something the seller has any control over at all.  Just work with your seller, they will likely come up with a way for you to get what it is you are after.

Perminate Link for eBay Seller Hit by Low-Feedback Buyer Who Won't Pa   eBay Seller Hit by Low-Feedback Buyer Who Won't Pa

by: lilycarver This user has validated their user name.

Thu Aug 5 01:32:43 2021

I totally understand it was not the sellers fault, but I don't get why after doing the same thing for YEARS eBay suddenly jumped in cancelled sales for non payment and that lead to me being blocked. The sellers have all been great and are eager to help as I am good buyer. However it was kind of wake up call that I was buying too much.

Perminate Link for eBay Seller Hit by Low-Feedback Buyer Who Won't Pa   eBay Seller Hit by Low-Feedback Buyer Who Won't Pa

This user has validated their user name. by: Marie

Thu Aug 5 02:10:44 2021

@lilycarver

Ebay doesn't auto cancel non paying bidder's transactions unless the seller has their site preferences set up to have Ebay do that for them.  It is not required, it is a choice each seller can make.

It is under All Listings and then Preferences for items awaiting payment.

Perminate Link for eBay Seller Hit by Low-Feedback Buyer Who Won't Pa   eBay Seller Hit by Low-Feedback Buyer Who Won't Pa

by: lilycarver This user has validated their user name.

Thu Aug 5 15:04:27 2021

All I know is I had been doing the same thing for YEARS with these sellers
and both said they had NOT cancelled the orders nor had that setting , one called ebay and spoke the them and they said they would fix it but I was STILL blocked despite his efforts. I was able to salvage the "cancelled" orders as each seller had a workaround. Like I said sort of unintentional wake up call that I was spending too much on eBay.

Perminate Link for eBay Seller Hit by Low-Feedback Buyer Who Won't Pa   eBay Seller Hit by Low-Feedback Buyer Who Won't Pa

This user has validated their user name. by: Marie

Thu Aug 5 15:12:21 2021

@lilycarver

A seller has the ability to go into their Site preferences and add a buyer to a list that overrides the block.  

In the site preferences for a seller under the Buyer requirements there is this section where they could add your Ebay user ID to and the block would no longer affect you.

Buyer Exemption List
You can use the buyer block exemption list to let specific users through, regardless of the blocks you've set.
Manage Buyer Exemption List

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